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-   -   Jetstar- Never Missing An Opportunity To Demonstrate it's Incompetence (https://www.pprune.org/australia-new-zealand-pacific/460703-jetstar-never-missing-opportunity-demonstrate-its-incompetence.html)

Ushuaia 14th Aug 2011 21:34

Sunfish said:

"stupid Sky Gods"?
"congenitally idiotic pilots"?
"Your miserable behaviour"
"I can't trust you miserable excuses for human beings"

You have got to be kidding.

I'm just a pilot trying to do my job to the best of my ability in a crappy environment and I read THIS sort of rubbish? Good grief. You are not only happy to shoot the people running the circus but anybody associated with the industry.

Not long ago you lamented how you'd had enough of PPrune and wanted to deregister. People like me urged you to stick around because we thought your insights valuable. I think I've changed my mind this morning. I regret supporting you.

I knew I should give up reading PPrune in the morning before going to work. :(

teresa green 14th Aug 2011 22:18

Sunfish, exactly which pilot group do you call "miserable excuses for human beings?" Just so we can have it on record.

Ngineer 14th Aug 2011 22:31

This is world's best practice.......:ok:

.....and not the first time I have heard of jackstar calling security to a gate because of such issues.

Sunfish 14th Aug 2011 22:35

Justjoinedto search:


If we're talking incompetence, how about someone who chooses to head overseas to a very important event one day early ON JETSTAR.

That's just asking for trouble. No sympathy from me.

Airbornesoon:


Well it's an airline and stuff happens.

icarus2001:


Have people become so used to flying being commonplace that they forget that aeroplanes break,

jmen:


Yeah reality check machines break down, and **** happens.

Worrals at least is balanced:


Seriously, a lot of pax have the idea that there's a fully crewed, fully fuelled, fully spare aircraft parked around the corner ready to go in the event of a problem with their aircraft. Despite paying $26 for the fare many pax are still living in a Golden Years of Aviation fantasy-land.

That said, it's gotta be on the top ten list of remarkable excuses for a flight delay.
AH:


So the biggest day of your life and your 'bet' it all on a single flight!!

...So no one is prepared to sheet home responsibility to where it lies and instead you accuse the consumer for asking for too much?

Is a reliable service too much to ask for in 2011? Apparently it is. "**** happens" - yes and a lot of it seems to end up in the cockpit from the comments above.

In addition, the idea of allowing "extra time" to compensate for the unreliability of the service completely negates the value of the lower cost fare - in fact it more than negates it when you start having to add in the cost of hotels and meals, let alone the opportunity cost of lost time sitting in terminals or hotels.

What happens to despatch reliability these days? Is there any reporting even? Do managers just write "**** happened again" and go on paring LAME numbers, spare parts holdings, pilot numbers and aircraft?

framer 14th Aug 2011 22:57


In addition, the idea of allowing "extra time" to compensate for the unreliability of the service completely negates the value of the lower cost fare -
Exactly. The LCC model doesn't work in this situation. By it's very nature it's less reliable than a full service carrier. Therefore, brides to be, or funeral attendees, or people with important business meetings to attend, need to pay the extra as insurance they will make their important event in plenty of time. But even with a full service carrier they need to be aware that '**** happens' and that weather, volcanic ash, mechanical breakdowns,terrorism, passports etc will always mean that there is no guarantee the flight will arrive on time ....it's just that it's more likely.
If I had to be standing in front of the Sydney Opera house steps on the first of September at 0900hours in order to collect a million bucks you can bet your ass I would be leaving home at least a week early because it is important to me. A business meeting, ....maybe a day early. But at the end of the day I wouldn't leave it up to a faceless organisation to get things right first time.

Lookleft 14th Aug 2011 23:07

Wow Sunfish just when you were getting some support on this forum you go with a confused spray like that. Are you angry with Jetstar for not properly supporting their frontline operations or are you angry with the frontline staff just because they are confirming that they are not getting the support to do their job? I take it by your rant about the money you have had to spend on getting to your destination in good time that you don't take out travel insurance because by your definition it shouldn't be necessary? You won't get a lot of sympathy when you state that you had to pay one extra night's accommodation to go on a live aboard dive boat!

Have you never heard the travel industry maxim of "Time to spare go by air, better yet go by jet"

IsDon 14th Aug 2011 23:11


Originally Posted by Sunfish (Post 6640540)
Is a reliable service too much to ask for in 2011? Apparently it is. "**** happens" - yes and a lot of it seems to end up in the cockpit from the comments above.

In addition, the idea of allowing "extra time" to compensate for the unreliability of the service completely negates the value of the lower cost fare - in fact it more than negates it when you start having to add in the cost of hotels and meals, let alone the opportunity cost of lost time sitting in terminals or hotels.

What happens to despatch reliability these days? Is there any reporting even? Do managers just write "**** happened again" and go on paring LAME numbers, spare parts holdings, pilot numbers and aircraft?

Yes Sunfish. You have answered your own question.

Flying now is cheaper than it has EVER been. Professional pilots lament the fact that passengers get let down because there is absolutely no fat left in the system. We would love to provide a more reliable service, but we are not the problem, management is.

For you to personally insult the pilots in the cockpit and blame us for the problem shows your ignorance. In fact we regularly do a lot more for the passengers than management would like to put the schedules back on the rails due to delays in departure that were beyond our control. In the B767 I have regularly flown lower and faster than the plan to mitigate delays. On a Sydney-Perth cutting 20 minutes off the planned flight time by going lower out of the headwinds at a faster TAS would burn about 2 tonnes more kero. I submit to you that without us ****S on the flight deck, as you so eloquently put it, you would be a lot later for your oh-so-important dive trip. Management have even decreed that we shouldn't try to help. Read here:

http://www.dailytelegraph.com.au/travel/news/qantas-makes-pilots-dawdle/story-e6frezi0-1226114804769

When bogan brides in swimsuits want to pay less for an airfare than they pay for a cab to the airport, they have to expect that anything that happens will cause delays and cancellations.

I have a solution. Add a zero to what you pay now for all of your airfares. Taking inflation into account that would take airfares back 15 years compared to the average weekly wage. Airlines could them afford extra pilots and a spare airframe on standby in every port. We could afford to have 90 minute turn-arounds instead of 40 minutes to cater for rolling delays. Bogans would then go back to riding the bus or hitchhiking.

Trouble is Sunfish, ignorant twits such as yourself, are not prepared to pay for your unrealistic expectations.

Is it just me or does vitriol directed towards pilots raise suspicions that Sunfish is a failed pilot. Scrubbed pre solo I expect. Maybe failed an interview somewhere. This nonsense from you towards pilots is not logical.

Wunwing 14th Aug 2011 23:33

HH et al

As far as leaving your passport in your suitcase there may be a very good reason for this.

For many years when crew for one Austrlaian airline paxed SYD/MEL to pick up an international service,their hold baggage regularly didn't arrive on the same domestic service. Management didn't seem able to solve this problem but continued to insist that we operate without our baggage.

We solved this problem by leaving our passport and license in our baggage.
The baggage then instantlty began arriving on the same flight.

Maybe Jetstar pilots have the same problem and are also using the same technique which from experience works very well.

Wunwing


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