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-   -   Virgin Blue calls the cops on annoyed customer (https://www.pprune.org/australia-new-zealand-pacific/439172-virgin-blue-calls-cops-annoyed-customer.html)

fmcinop 12th Jan 2011 22:57

I think there is a hell of a lot more to this story. Police are not called just because a passenger had a disagreement with Cabin Crew.
Love to hear the other side and most probably the more accurate account!

denabol 12th Jan 2011 23:16

Thing that gets my attention is that the police took no action in this case, so the other side must have been pretty weak. I was at Canberra airport during a 'scene' at the Qantas desk over a year ago and close enough the hear the AFP guy tell a Qantas manager it was a service issue on that occasion and nothing to do with the police.

On that occasion there was a heated disagreement between several passengers and several people at the counter near the baggage check but I never heard what it was really all about.

captwawa 13th Jan 2011 04:16

Spot on Oakape and Mr Hat

Cultural changes that will take a long time to effect - I think we (VB) will all have to have a think about how we want it to move forward.

It certainly is a different beast since I got on board.

What a waste of AFP time, what is surprising is the fact it got to the point where they were called to the gate. I guess the Captain got a 'beefed' up version of events.

Always two sides to a story though.

VH-Cheer Up 13th Jan 2011 09:00

@notaplanegeek


Personally I think it is a health hazard not to offer passengers water whether they buy it in a bottle or not due to the humidity in the cabin environment. I wonder how long before some tight-ass passes out because of lack of fluids?
Precisely. Surprising nobody's done something about that. Is Christopher Zinn listening?

stubby jumbo 13th Jan 2011 10:33

Yawn.......all this PC stuff !:rolleyes:

Bring back to the GOD's.

Strewth when we had stuff like this happening in the late 80's and early 90's on the classics.

We'd just wait 'till the cabin lights were out -then grabbed the old ABC Guide,chucked a blanket over the perpetrator and gave him the old ONE-TWO.:ok:

Game over!

notaplanegeek 13th Jan 2011 11:26

physcho Jo

I'm not sure which is worse. That you have spent your life, and new years eve going to restaurants for the shear pleasure of drinking their tap water. Or that you honestly believe that Melbourne tap water is comparable in quality to South East Asian tap water
"over the nye period." Water is water, did you read that in a womans magazine or something? I don't think it is fashionable to drink $3.99 more-expensive-than-petrol 'Pump' water that came from where your tap water came from. :p


@notaplanegeek

Quote:
Personally I think it is a health hazard not to offer passengers water whether they buy it in a bottle or not due to the humidity in the cabin environment. I wonder how long before some tight-ass passes out because of lack of fluids?
Precisely. Surprising nobody's done something about that. Is Christopher Zinn listening?
This is Australia, its only a matter of time.

psycho joe 13th Jan 2011 22:27

notaplanegeek you're obviously not a traveller either are you?

Drinking tap water in many SE Asian destinations can make you seriously ill or kill you. :uhoh:

I'd suggest that you travel through this part of the world drinking as much tap water as possible. Possibly your headstone could read "water is water". :D

Personally, I think that $3.50 for airline bottled water is a bit steep, but not as steep as organ failure. But you're right this person should have had a choice. :ugh:

Crew rest. 13th Jan 2011 23:30

..and more...
 
More on airlines and police – Plane Talking

As Ben Sandilands says, it is not a crime to disagree with CC and demand being treated with respect.

Mr. Hat 14th Jan 2011 00:22

Wait till senior executives start getting on board...

A rude shock is coming.

Crew rest. 14th Jan 2011 01:39

On a lighter note...
 
Top 20 holiday complaints:

A tourist at a top African game lodge overlooking a waterhole, who spotted a visibly aroused elephant, complained that the sight of this rampant beast ruined his honeymoon by making him feel "inadequate".


A woman threatened to call police after claiming that she’d been locked in by staff. When in fact, she had mistaken the “do not disturb” sign on the back of the door as a warning to remain in the room.

"The beach was too sandy.


A guest at a Novotel in Australia complained his soup was too thick and strong. He was inadvertently slurping the gravy at the time.


"Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women."


"We bought 'Ray-Ban' sunglasses for five euros (£3.50) from a street trader, only to find out they were fake."

"No-one told us there would be fish in the sea. The children were startled.


"It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home."


"My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked."


"I compared the size of our one-bedroom apartment to our friends' three-bedroom apartment and ours was significantly smaller."


"The brochure stated: 'No hairdressers at the accommodation'. We're trainee hairdressers - will we be OK staying here?"


"There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners."

"We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white


"We had to queue outside with no air conditioning."

"It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.

"I was bitten by a mosquito - no-one said they could bite.


"I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts."

"It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during 'siesta' time - this should be banned.


"On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all."

"We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels.

Icarus2001 14th Jan 2011 01:51


Wait till senior executives start getting on board...
I am confident that they will receive a different experience. For a start their higher fare inlcudes food, water. drinks, IFE. The CC chosen to serve in the business section will be more experienced, prettier, smell nicer and that is just the boys.

Holiday complaints above...GOLD.


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