I believe that Qantas has brought mangement consultants in. One has to ask if management are competent why do they have to bring in outside consultants?

Jobs for the boys.
You scratch my back I'll scratch yours.
Baksheesh!
Just look at the unholy alliance between Joyce, Buchanan, JetStar and Boston Consulting.

many moons ago, yes, but not in its recent history. or even this millennium.

hahahahaahahah worlds best practice.... hmmm that should be the new company slogan, painted on the side of all its aircraft,

the spirit of australia is long gone. QANTAS "worlds best practice"

worlds best practice is a myth. its a management buzzword meaning. cheapest possible.

Ultralights, just have a look at the number of staff Qantas has to run a 100 or so aircraft. Some 38,000.
Qantas ,if it was fair dinkum in cutting costs ,should be able to achieve this with a hell of a lot less staff, like other legacy carriers do.
The fat ain't in flight ops, it doesn't appear to be in cabin crew, last time I looked it wasn't in check-in staff, it doesn't appear to be in bag snatching ranks, it most certainly isn't in Engineering, so where are all those excess staff sitting?
Here's a hint, have a look around QCA, over the road in the TNT building and anywhere else the pen pushers and middle management types hang out and take long lunches.

Quote:

---

I seriously doubt if Joyce actually flies on his own airline. If he does, I'm willing to bet the first perk he uses is the executive velvet eyeshades.

---

During his time in JQ, Alan always sat in seats around the aircraft - middles seats, down the back etc.

The other day, he flew economy to MEL from SYD as the flight was full. Staff would have had to downgrade a commercial pax.

That's right - he flew down the back in a 76. You would never see that with any other executive.

The cabin crew's jaws fell to the floor - it was funny to watch.

I'm glad to hear he didn't sit on a seat outside the aircraft :bored:

Wasn't an all business class airline tried recently in Australia and didn't last long ? OZJET

Silverjet in the UK, also all business class folded just over a year ago.

Even Singapore Airlines have had to suspend some of their all business class A340 services to New York. Generally the premium cabins on all flights have had disappointing loads.

Jetstar Asia have a corporate travel department with a growing list of clients, catering to downgraders.

Even the Brisbane - Melbourne leg of the golden triangle is only a little over two hours long. With business fares at around $1300 return and "e-deals" from $170, the corporate world is going to find it difficult to justify the extra expense to the share holders at the moment. Many contracts allow business class on flights longer than eight hours only.

A $1000+ saving is difficult to ignore when the travel budget comes under the microscope. Of course the politicians and top end of town will pay, but will that be enough to justify the cost of keeping business class going ? First Class has all but disappeared on short flights throughout the world. Prehaps Business class will be restricted to a few of the more desirable seats ie front row or exit, flexible ticket, increased baggage allowance and a better meal.

Indeed, there may be a number of people who still want their status and will pay the extra for the big seats, but I wonder how long that can be counted on. As Metro man points out, the premium carriers are now having to rely on the people in the back of the cabin to pay the way. Corporate accounts are finding that you can save a packet and are putting their employees in economy or *gasp* on LCCs, and they still get to their destination. The real question will be once the economy recovers if those people then decide to pay the extra for the comfier seat - I personally think they may not. But hey, that's just my opinion.

Be unique or be cheap. Qantas ceased being unique many, many years ago.

I actually think the premium markets will recover and the next major shock is going to be the collapse of the LCC market.

Why?

Global commentators say business is picking up, however, unemployment has not caught up to the forecast yet due to various reasons including people living off redundancy and not looking for work yet.

The greatest area for unemployment? The low income to middle income worker or as some of you like to refer to them, the cashed up bogan. These people make up the bulk of Virgin, Jetstar, Ryanair, Air Aisa X etc passengers. This market appears to be next in the firing line.

The self funded retirees etc have seen their share portfolios rebound in the last few months and will NOT be flying low cost for their long awaited holidays. Look at the Honolulu market if you want proof. Who wants to die knowing the kids will be living it up in business class while you went LCC to save a few quid?

If the full service carriers can get their products up to speed they will be well positioned to capture this upswing and the subsequent yield improvement from it. The LCC's will have to transform their take it or leave it product (pay for it or don't get it) if they want to even attempt to capture some market share. The problem, as VB have found, is that you then add cost and are no longer a LCC or full service carrier and no one knows where you sit in the market, so they still identify you with your original market entry point, in the case of VB, low cost.

The Cost Of Fuel
 

Fuel cost is about to rise and continue to rise.
LCCs begin to lose their advantage once fuel hits $80/Barrel.
At present the only difference between Jet * and mainline is cost.
The service is crap on both.
With jet star at least you know what you are getting.
With mainline your expectations are definitely not met.
The entire Cabin Services Dept. need to be sacked.
The post menopausal sewing circle is preoccupied with the position of an FAs name badge and has absolutely no idea of how to improve service onboard

unique
 

Lowdown,
"Be unique or be cheap. Qantas ceased being unique many, many years ago.":{

LD, that all started in 1995 with the arrival of JBT and his blue army of "experts". :yuk:

Hear, hear, hear........

Grant, Webster, Tarranto, Jackson, Lamberg Burnett, farrk the list just goes on and on and on and on.

A more delusional, dysfunctional, self serving and adversarial bunch of halfwit pretenders one could never hope to meet.

These idiots wouldn't have a farrking clue what happens on board our aircraft, what pleases passengers or how to get the best out of their staff.

Witness some [most?] of the fools who've been promoted to positions of authority and control in the cabin crew ranks during their tenure for proof of that.

These ideologically driven megalomaniacs just have got to go whilst we still have an airline worth salvaging.

Are you listening Alan, Alan???.........hello.............?

you left out the head of the audreytorium herself.....

After reading these two posts by Wod and Kenny who are people who obviously didn't like the article I thought I would do some research on Liam Bartlett.

Here is some of what I found...
Who is he Wod....Well,to me he sounds like the right sort of journo to open up a can of worms in this business.....

T-Vasis, Brett Godfrey is the same he always flys at the back of VB aircraft.

Agent Mulder, remind me never to take investment advice from you -man have you a clue at all.

"Self refunded retirees will NOT be flying LCCs...." So how many self funded retirees did you survey for that bold one mate.

"Who wants to die knowing the kids are living it up in business class while you saved a few bucks on LCCs...." I don't think you are suggesting people are dying on LCCs - but if you are, what a tool.

Sorry mate - from now until we are all worm sh!t, there will always be a market wanting the lowest fares. There will ALWAYS be bogans, no matter what our GDP, and no matter what our annual economic growth figures are.

It's easy for Godfrey and Joyce to sit down the back in Economy...they're both shortarses! (with the subsequent short-man syndrome, that's why they make great CEOs)

Bet you don't see many 6ft 5' CEOs in Economy.

VBPCGUY,

so he should next to the deadheading tech crew.

Where else is he gonna sit? He's not getting the jump, that's fer f@ckin' sure!