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-   -   The Axe Begins to Fall at Qantas (https://www.pprune.org/australia-new-zealand-pacific/339133-axe-begins-fall-qantas.html)

blackguard 14th Aug 2008 12:33

The Axe Begins to Fall at Qantas
 
Four of the visitors no longer have tenure at Qantas.Interestingly these four were the ones,the only ones who applied for positions in the LHR base.
The axe is about to make its way up the management tree.A certain general manager has not lived up to expectations and is also on the way out.
If you arrive at work and you cant log onto your workstation or your ID wont let you in the front door you know you are finished as a Qantas employee.
The next few weeks will see a few more password malfunctions.

Gingerbread 14th Aug 2008 21:48

Hmmm! IMHO dismissal using methods akin to 'Chinse Water Torture' are in-humane. Nothing wrong I say with French Justice :– guillotine the bustards :}

Sunfish 14th Aug 2008 22:17

"Downsizing" is yet another opportunity for narcissists to have fun by causing pain. The most productive technique for them is called "social bullying", usually arranged in a business setting by the bosses holding meetings from which the targets are deliberately excluded. This causes great pain in the targets since they can only guess at what the subject of the meeting was.

Then of course there is the firing by remote control.

First use of this technique I'm aware of was the financial meltdown around 1990 in London.

Employees of JP Morgan or suchlike company that would be kept were couriered a new ID Swipe card over a weekend.

Come Monday morning, security guards were posted at the doors and if your ID didn't work you were handed a bit of paper explaining you had been terminated and any personal possessions in the office would be sent to you.

One kid got so mad he threw the keys to his BMW company car into the Thames.

IBM are also known for having people escorted out of the building when they have been fired, so as to avoid the obvious.

The moral of the story is that if you have personal information or your own diary and industry contact lists, you had better keep them at home. In addition, any "knowledge worker" should look at the Intellectual Property provisions of their employment contract, and take steps to secure any writings that are legally theirs.

lowerlobe 15th Aug 2008 00:36

Sunfish...It sounds as though the 'cold war' was more benign compared to the activities of large corporations..

You would have to ask what sort of person would engage in activities such as the ones you described.Although I imagine your term "most productive technique' was meant to be facetious...

No wonder in times of war countries have no problem getting enough people to carry out the most unsocial and at times inhumane activities....

Snail Dave 15th Aug 2008 02:18

It happens in many places these days - it only takes a disgruntled and knowlegeable employee a few minutes to do significant damage to IT systems or wipe data.

When the axe falls around here (software-based company), the same thing applies. I even saw our ex-GM escorted from the building a few minutes after he was told his tenure was up early last year. If it was my company, I'd do the same.

Sunfish 15th Aug 2008 04:40

Lobe. yes I am being facetious. These people do things the way they do to maximise the pain of their victims because it bolsters their sense of self importance and self esteem, so it's highly "productive " to them.

A classic example is what they did to the 737 maintenance facility in Melbourne(?) Two years (?) ago. They told them that they were reviewing the operation and maybe outsourcing it to Asia. That went on for at least twelve months, then they gave them a twelve month reprieve and said they would review the decision again.

Can you think of a better way to cause pain, suffering and anxiety? Not only to the workers concerned, but to their wives and families? What will become of our house "if"? Will we be able to afford XXXX "If"?

This has gone on right through Qantas starting with the wisecracks about dinosaurs and the "legacy" carrier. The Board and management deserve a foot up the backside for their trash talk.

If you have to do stuff to a business to fix it, you do it quick and dirty or slow and clean, so as to minimise the pain for all concerned. Qantas has done, and apparently will continue to do "slow and dirty" - which maximises employee pain and minimises efficiency.

To put it another way, and bluntly, management, and Boards, that deliberately f**k with workers heads deserve to get a foot up the backside. Workers, and Customers are entitled to respect, except it's obvious the Board and Management of QF don't think so, otherwise they wouldn't have treated staff and customers, the way they have.

Howabout 15th Aug 2008 05:06

Sunfish, is right - it's a deliberate tactic that also aids the end-game of 'divide and conquer.' People get so worried about their future that 'collectivism' is broken down, the damn starts to exhibit cracks that eventually becomes a major breach as people, understandably, look to put their families before solidarity - they don't see that they have a choice. It's the realm of sickos, who normally have a psychopathic streak a mile wide and actually enjoy inflicting pain on employees and, by extension, their families. It's also normally associated with small d*ck syndrome.

teresa green 15th Aug 2008 05:44

Right about that Sunfish, surposed be one particularly vicious female having a ball, as she watches the nbrs fall. Sad in one so young. Must have been her childhood.. Karma young lady, Karma.

bush pelican 15th Aug 2008 06:10

Tough Love?
 
Sunfish

As an employer I've had the same thing done to me in reverse, and so have many other employers. One of the worst and hardest things you ever have to do is put good people off. Even so, I haven't learnt my lesson. I keep feeling that there is good out there and find these tactics very hard to use.
However when you've been done over a few times (either way), this is where it gets to, especially in big organizations. They are working from experience.
The reality is that many employees these days are doing THEIR thing and tough luck to any one else. Zero loyalty or consideration. The letter of the law mate. Its is the culture we live (and die) in. Kill or be killed. Sad.
BP

Howabout 15th Aug 2008 07:03

BP, maybe you have had some bad experiences, but a boss I worked for once said 'mate, 98% of people want to do a decent job and earn their money. See that bloke (just arriving at 1000 in the morning) - he's probably been sitting at his kitchen table till 1100 last night, punching his computer to give me what I asked for. There's no way I am going to have a go at him because he's late.'

Personal pride precludes most staff from taking advantage. Whether they be pilots, cabin crew, tech crew or air traffic controllers, the 98% rule applies.

Clipped 15th Aug 2008 22:26

HaB
 
Couldn't agree more with the 98% theory. It is exactly that pride and integrity within oneself that has kept Qantas ticking over all these years.

But,

but a boss I worked for once said 'mate, 98% of people want to do a decent job and earn their money
a Qantas boss would now prefer to remind you of how lucky you are to have a job. That is, take it or leave it. The door is that way.

The continual repressive, intimidating and unethical practises of the current regime has created a common bond betwwen 98% of employees - that is, f##k 'em.

bush pelican 16th Aug 2008 00:41

So many Roosters today, so many feather dusters tomorrow.
 
I agree with the 98% rule, but its 98% both ways. It is kindergarten level management to know the costs and problems of employing the wrong person. Thats why there is such an inordinate emphasis and effort put in to choosing the right person from the start. The company also doesn't want the pain, suffering and expense of sacking people because it hasn't worked out. The issue of the 98% rule isn't relevant here. The employer desperately wants it to work, the new employee wants it to work, thats a given. What happens though and I've seen it a million times, is tomorrow some other grass is greener and the employee just goes. Ala here today, gone tomorrow. In that situation the employee holds all the cards. Ask Rex. What gets me, if its so bad at Qantas, is how come so many people aspire to work there, and they have lists of applicants so high you can't jump over them?
My point is that times are a changing, and with supply and demand varying as they are, and who ever seems to have the upper hand sticking the boot in, well, thats the future. Both sides do it, but corporates have to do it in a different way just to comply with the law. Why not go back to GA where you'll really be loved???!!!

BP

Ka.Boom 16th Aug 2008 01:18

BP....You Miss The Point
 
Work Colleagues at Qantas make the place enjoyable at a grass roots level.Its a family and we help each other.As a family we unfortunately have abusive parents(management)Aviation is a dynamic and fascinating industry which on another level leads to interesting and stimulating employment.All Qantas employees stay in the hope that they can make a change to way the place is run.If it wasnt for the employees there would be no customers.Its the employees that smooth over the clusterfarks of management.Everyone hopes that someone eventually will recognize the worth of the people who work at Qantas.Unfortunately these are most likely hopes held in vain

Short_Circuit 16th Aug 2008 01:35


if its so bad at Qantas, is how come so many people aspire to work there, and they have lists of applicants so high you can't jump over them?
There is no ques for engineers, in fact qf can't find hide nor hair of one unless they pay $140,000.00 for a 6 months temp sc@b .
The hangers are a ghost town in Syd, barley see anyone all day.

splashman 16th Aug 2008 03:19

Agree with Short Circuit,


Even $140000 for 6 months, and most of that time enjoying the sights and serviced apartment, was still not enough for me to want the pleasure...:=

Mind you, offer me that now, and I'd be back in a flash.;)

I would even work in SYD, but I would have to be employed by QF, not some agency.:yuk:

Aint going to happen, oh well, back to the beach:O

hi-speed tape 16th Aug 2008 05:55

Got to agree with short circuit.
The ques to leave QE are large. The que to get in ?????
Offer a redundancy package then step back a pace !

Another Number 16th Aug 2008 06:54

Short term focus management techniques don't work long term for the companies involved. But that doesn't worry execs who know they'll be long gone, cash in hand, before the chooks come home to roost.

Places that use the technique Sunfish mentioned (eg wrt 737s) end up with their best, most talented (aka employable) workers leaving when the writing's on the wall, and being left with the also-rans. Then, of course, when they realise they need someone to do the work again, they've got to spend way more than if they hadn't hatched their bird-brained plan in the first place...

Howabout 16th Aug 2008 09:42

BP, you must have been burned badly as an employer. My history with QF ground crew, on and off, goes back a long time. Some social, addmitedly, but some professional as well. Sheer dedication and love of the job is all I witnessed - plus an incredible level of professionalism. I don't see any less dedication now than I did as a kid when I first saw those guys servicing the 707 on the tarmac at DRW in the 60's. They loved their job then - they would love to love it now. It's the 98% rule - all they need is leadership, and, I guarantee you, they are the best tech workforce in the world.

bush pelican 16th Aug 2008 12:17

Why self destruct?
 
I hear what you are saying and believe me, I LOVE engineers compared with pilots. However this thread, in common with another close by seems to be pushing the view that Qantas just wants to piss all its employees off to the extent that they all leave.
I ask you, why would they do that considering all the consequences that you keep pointing out? They MUST be aware of them. It just doesn't make sense.
Many employers I know would crawl over broken glass to keep the kind of blokes you all say you are.
It would be a completely counter productive management strategy, even IF they intend to go to Asia.
So why don't you come up with an explanation to us uninformed as to why they would want to self destruct and perhaps be even risking the loss of a plane?
BP

Jawz 16th Aug 2008 12:35

QANTAS a "Jetstar group" Airline

I love it
:hmm:

packrat 16th Aug 2008 13:18

Why Self Destruct?B.P..an explanation
 
Dixon has had three intentions during his tenure...break the unions,destroy the culture and drive down costs.
The consequences of this agenda are being seen now....Self destruction.
An unforeseen reality of an absolutely incompetent mangement team driven by a domestic airline mindset.
Dixon discovered the golden goose that has lead to an obscene creation of executive wealth to the detriment of Qantas corporate health.
Does anyone in their right mind think that 36000 employees are wrong and one geriatric is right?
Tell 'em they're dreamin'.

Sunfish 16th Aug 2008 20:33

BP, the reasons employers don't get loyalty any more is that they don't give loyalty. It's a two way street. I once worked for a manager (in the public service ferchrissake) who commanded the absolute loyalty of all of us. We would have walked across broken glass for him - and he was also an extremely tough boss with very high standards who demanded the same from us.

The most important thing he did was ensure we were all recognised for are contributions, plus his social skills and sense of play made coming to work a pleasure, you never knew what would happen next.

ballhopper 17th Aug 2008 07:58


Four of the visitors no longer have tenure at Qantas.Interestingly these four were the ones,the only ones who applied for positions in the LHR base.
who were these clowns and have they been shown the door
I have not hear one person shown the door yet, have you?

Ka.Boom 17th Aug 2008 12:46

The Four Mouseketeers
 
One of these people was my manager.
Escorted from the building in tears after a meeting with AW
Must send a message to the other visitors.
You ain't here for a long time

Lodown 18th Aug 2008 04:39

Ah yes! Driving costs down past the "lean and mean" stage to the "skinny and pissed" region.

teresa green 18th Aug 2008 07:23

If you go into the history of the company you will find that QF does a "purge" every four years or so. Like lemmings they fire all the good and reliable staffies, and keep the dobbers, the lazy, and the well connected. Nobody has ever been able to work it out, and I can well remember back in the eighties, they hired a company, called by staff "munch and crunch" who fired just about anybody who had achieved anything. I often wonder if it is instigated by a poor quality middle management, who stuck half way up the ladder, make sure nobody with any brains or knowhow comes after them. It is a mystery, that the QF1 (and the rest) takes off every day, QF really does fly in spite of itself. I can only put it down to the loyality of the good survivers, who know that the QF management motto is " you do the right thing by us and we will stick the bat up your a#se everytime" just keep on keeping on. This is just history repeating its self.

speedbirdhouse 18th Aug 2008 07:45

Quote-

"QF really does fly in spite of itself"

_______________

Great quote and so very very accurate.

Pegasus747 18th Aug 2008 10:06

you have been very quiet speedy :)

i hear that the visitors are feeling greatly relieved that the angel of death has passed them by.

I noticed sheeps blood at their work stations this morning. Had a very hebrew feel to the place.

Perhaps it wass the blood of sacrificed visitors ?

Captain.Que 18th Aug 2008 10:40

Peter Gregg
 
Expect an announcement regarding PG's departure in the next week.
More to follow...

Sunfish 18th Aug 2008 21:26

Teresa Green:


Nobody has ever been able to work it out, and I can well remember back in the eighties, they hired a company, called by staff "munch and crunch" who fired just about anybody who had achieved anything.
Actually "Crunch, Munch and Punch" - Cresap, McCormick and Paget. Such dear fellows, that brings back memories.

Every four years or so a new set of management buzzwords are released in the form of a book from Harvard Business School and management consultants around the world dutifully transcribe them into management babble and then begin selling their services to the easily gulled as a way of improving their business. I know. I've done it.

I'm not up on the latest buzzwords, the last I heard was "emotional intelligence". Then there is the whole "empowerment" thing. Then there are huge and complex computer systems sold as "decision support systems" allowing senior management to "drill down" through layers of complex data - a micromanagement facilitation tool.

Then we have "knowledge management" - systems designed to allow companies to suck the knowledge out of their employees brains so they retain it after they sack them. "Core competencies", "Business process re-engineering", "Lean sigma" and on it goes.

The list is endless, only limited by the fertility of academic minds at Harvard.

Then of course we have had three waves of centralisation/decentralisation.

Centralisation was the thing in the 60's - economies of scale and all that, plus the need to use the new IBM computer for something useful.

In the 70's and 80's it was all about decentralisation into strategic business units, devolving decisionmaking downwards, demerging, getting rid of "non-core" activities.

..And of course in the 90's, it's all about centralisation again, driven by the possibilities of the internet and wet dreams of the CEO being able to detect the lowliest employee skiving off for a few minutes.

It's a wonder that you all aren't being required to be microchipped...

lowerlobe 18th Aug 2008 22:18


It's a wonder that you all aren't being required to be microchipped...
...Funny you should mention that Sunfish because in the not too distant future...:oh:

Well how else do you ensure staff are not spending too much time in the toilets?....

teresa green 19th Aug 2008 02:15

Blimey Sunfish, thats all to much for us simple pilots, whose only job was to steer the thing from A to B. and hopefully back again. All this emotional claptrap and stuff out of Harvard, does'nt it really all boil down to personal dislike for some hapless employees, and whose up who and who has'nt paid? All disguised in double talk. I came from a simple world, i'm glad when I was check and training I did'nt have to deal with that stuff, looking at some blokes "emotional needs" you could either fly the bloody thing or you couldn't, black or white, bring it back.

prunezeuss 19th Aug 2008 07:29

Resignation
 
CFO Peter Gregg resigned today...the anouncement was made at 16.30
The Domino effect now begins


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