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-   -   Jetstar Stingy and Racist? (https://www.pprune.org/australia-new-zealand-pacific/266566-jetstar-stingy-racist.html)

Fonz121 4th Mar 2007 02:54

Jetstar Stingy and Racist?
 
Just came back from a trip to asia on Jetstar and I didn't realise that all (well most) cabin crew were based offshore. Maybe I've had my head in the sand, but is this the case for all Jetstar International flights? Majority of cabin crew are not Australian? Not that I personally care about who serves (or sells in this case) me on a flight. They could be an eskimo for all i care as long as they are nice and friendly. Just sh1ts me to see Jetstar hand jobs overseas to save a few more bucks.

One other thing I noticed, and this could just have been co incidence but there seemed to be be two white hosties on each flight and i never saw them anywhere in economy, which leaves Starclass. DO Jetstar not think that Asian hosties are good enough for the higher paying passenger?

Absolute sh ite flight btw. Didn't get reserved seats on way back. Budget doesn't work very well longhaul.

Scumfish 4th Mar 2007 03:00

Unfortunately in some cases, the Australian worker is pricing themselves out of a job thus the lower paid foreign worker. This also equates to the company being able to expand at a far greater rate and allow cheaper fairs. This in turn will stimulate the economy creating more jobs back home for Australians. You see, it's not all that bad.

lowerlobe 4th Mar 2007 03:17

Here we go again...Scumfish..I mean Sunfish..I mean Gilligan..

Your quote "the Australian worker is pricing themselves out of a job thus the lower paid foreign worker"

Your argument has as many holes as a colander.So Australian workers are pricing themselves out of jobs!

What about the boards and their never ending greed with bounus's and the fact that they get more money than their counterparts in other airlines with bigger fleets.

How about we outsource our board from overseas and see how much moeny we save.

Also your quote "this also equates to the company being able to expand at a far greater rate and allow cheaper fairs. This in turn will stimulate the economy creating more jobs back home for Australians. You see, it's not all that bad"

What a load of rubbish.It's been proven that the fares on Jetscar int are not that cheap compared to other full service airlines to the same destinations.

This is not about the pax or the economy it's about corporate greed and as far as creating more jobs....read overseas jobs and those in Australia are casual and on lousy T & C's...

QF is making more money than they ever have and with J* only putting in roughly 2 or 3 % of total group profit.This is not about a low cost carrier this is about low pay carrier to destroy Australian jobs and prospects..

It's not bad all right ....IF YOU ARE UPPER MANAGEMENT OR A BOARD MEMBER

Scumfish 4th Mar 2007 03:46

I agree with you entirely about the renumeration that executives are receiving. It's disgraceful. In regards to the prices charged for tickets, granted that it is only a handful that are sold very cheaply but the reasoning behind all of this is that the average punter thinks that because they are travelling on a low cost carrier, the fare must be cheaper, even though it may well be more expensive. They THINK they are getting a better deal. This subsequently contributes to a companies higher profit.
Unfortunately reality dictates that Australian workers are becoming increasingly more expensive. This is because of third world countries such as China that already had the lower conditions already established becoming major economic powerhouses. When an Australian is paid, say five times more than his Chinese counterpart, what hope do you have of competing? I personally feel that Australian government policy has a lot to do with the lack of competitivness. Both corporate and personal tax rates are way too high and the government is far too generous in the fair trade agreements that it negotiates with other countries.

lowerlobe 4th Mar 2007 05:39

" They THINK they are getting a better deal. This subsequently contributes to a companies higher profit"

Thats great in theory, however J* only contributes about 2 or 3 % to group profit.If J* was away and ahead of mainline in terms of profit you and others would have a great argument.It is the exact opposite though and in the case of J* Asia a bottomless pit which devours turnover.In fact if J*Asia did not exist group profit would have been much larger.

J* exists only as a tool to destroy unions and lower pay and conditions for Australian workers.It also has the negative side effect of lowering employment in Australia because they are hiring less in Australia and more overseas.This is something you would think the government would be watching but apparently not.

I have no argument at all in terms of a healthy profit however if you look at the overall way the airline is run I'm very disappointed.

Imagine how good an airline we would be if the management worked WITH the employees in stead of being almost constantly in conflict with them.

27/09 4th Mar 2007 07:40


Unfortunately in some cases, the Australian worker is pricing themselves out of a job thus the lower paid foreign worker. This also equates to the company being able to expand at a far greater rate and allow cheaper fairs. This in turn will stimulate the economy creating more jobs back home for Australians. You see, it's not all that bad.
"You see, it's not all that bad."

Scumfish, I like your irony. :D I think some have missed your point if I understand you correctly. This free market thing is a crock of ****.

Perhaps it might be more acceptable if the CEO's and Pollies were also paid along the same lines.

speedbirdhouse 4th Mar 2007 09:09

I had to laugh at your post justapplhere.

That you seem to have problems with LL assertion suggests that you are QF senior management or have NO understanding of aviation issues in this country......

request deferred 4th Mar 2007 20:06

Basically think of Jetstar Intl as an Asian airline based in Australia trading on the Qantas brandname ( "A Qantas Group Airline " ). They are crewed by one or two experienced flight attendants, usually ex Ansett/Australian Airlines with the rest being cheaper based Asian crew.
I estimate that the Asian cabin crew would be at least $30K per annum cheaper than an equivalent QF mainline cabin crew.

lowerlobe 4th Mar 2007 20:47

justapplhere....If you look at the total group profit and then look at the J* profit you will see that J* only contributed about 2 or 3 %.Pure and simple maths thats all it takes...

Now if you start up another division in any business and it is only making that sort of percentage of total profit would you keep it going?

If after all the work that needs to be done to run that division you would want a much better return...that is unless it had another purpose than just returning a direct profit....think about that last part.

AO was the first part of the plan but it did not achieve what Darth wanted so he invented AO version II and called it J* as AO could not achieve the cost base he wanted and was only marginally profitable

The bottom line is that if J* is not adding that much to total group profit why is it there?

I'm sure that if Darth spent the money used to start J* and had used it to improve mainline the return on investment would have been larger.

flyingins 4th Mar 2007 23:21

lowerlobe,
If only it were that simple! Jetstar's most significant impact upon the Qantas Group isn't it's paper profit which, you correctly assert, is only a small percentage of Qantas's overall amount. It is the fact that without Jetstar, Virgin Blue would have quite effortlessley breached Geoff Dixon's famous "line-in-the-sand" domestic market share of no less than 65%.

This would have allowed DJ to expand at a much faster rate than it has over the last 3 years and, arguably, would have seen the Virgin entity reach a critical-mass and compete far more aggressively with QF Domestic.

Jetstar has made Qantas money, then, in 3 ways;
1) Outright profit.
2) Protection of QF Domestic's profit (ie - preventing a fares war between a carrier with a higher-cost base (QF)and a carrier with a lower-cost base (DJ). In simple terms, both carriers would have hurt, but Qantas would have hurt more).
3) Stimulating and capturing a new market, so that now a whole new type of passenger flies when before they did not. This has certainly lowered the so-called "class" of traveller, but these people still pay money. Money which Virgin isn't getting as much of, but the Qantas Group now is.

As for using Jetstar as a tool to undermine the terms and conditions of Qantas staff, I can't deny that that is probably true. However, imagine the pressure Qantas staff would now be feeling if Virgin had pushed to, say, 45% of the domestic market and there was no Jetstar in the middle? You'd still have to compete, but Qantas would not be deriving ANY financial benefit from the low-cost market. Bye-bye profit, hello wage-cuts and redundancies!

Like everything in life, there are always two sides to a story.

'holic 5th Mar 2007 03:00

....... and sometimes even three sides.

4) minus the profit that would have been made from pax who would have travelled Qantas at a higher yield moving to a lower yield Jetstar

5) minus those parts of Jetstar infrastructure (maintenance, training, recruiting etc) which have come out of Qantas's budget.

6) minus the impact of bad publicity.

7) minus the cost of goodwill and morale of Qantas emplyees

8) minus the cost of Virgin, as a result of Jetstar being established, moving into and gaining market share with high yielding business pax.

I could go on. Anyone have a fourth side .......

Gnadenburg 5th Mar 2007 03:51

I had Thai cabin crew on a flight with J* to Honolulu. The Cabin manager was Australian, and in conversation, mentioned Thai cabin crew are on a base wage of $6000AUD a year.

Cheap labour eh.

jack red 5th Mar 2007 04:19


This has certainly lowered the so-called "class" of traveller, but these people .................................
flyingins.....you toffey nosed snob you.........!!!!!!:=

Buster Hyman 5th Mar 2007 04:30

More jobs eh?

Perhaps...but what are those jobs paying? What good is a low paying job when the CPI, GST, fuel prices etc continues on its way & earnings fall behind costs? What good is making goods & services cheaper off shore when there's no body onshore who can afford them?

The bottom line is that we are creating a class system of haves & have nots. This country doesn't need to be like the USA & indeed, the UK with class systems but, that is where we are rapidly heading.

:(

lowerlobe 5th Mar 2007 05:03

Well said Buster ...even for a melbournian...he ..he...lol

But Buster is right though ,why do we have to model ourselves on other countries that have more problems than you can poke a stick at.

Why can't we be Australian and not some clone of the US or elsewhere.Darth and his mob are trurning us against each other whilst at the same time they are looking after each other very well.I'm not sure about tech crew but there are more dobbers in cabin crew than there are penguins at Phillip Island.

The next thing you know George W Howard will want to set his own version of Guantanamo bay (hope that spelling was ok)

I say Sam Kekovich for PM...Buster isn't he from Victoria...damn

J430 5th Mar 2007 05:08

You know it makes sense, I'm Prime Minister Kekovich....:D

And puts some lamb chops on the BBQ, its the Australian thing to do!

Buster Hyman 5th Mar 2007 07:11

He does have that "see through bull ****" ability that we Victorians have at birth...maybe he is a Victorian.


As for the Lamb ads...It's always worth another look!

rodney rude 5th Mar 2007 10:00

Sorry - back to the thread.

As a HK based pilot, I spend obviously lots of time at the airport and see many many many foreign airline crews every day, and on my leisure time I travel lots around Asia. Like it or not, QF and J* are just like EVERY other major airline reference foreign crew.

Every carrier alights a crew with 2 or 3 homebred crew and the rest are nearly all Asians. For instance, flew with Northwest to Narita and then Honolulu - 2 or 3 locals, the rest Philipinos. This is not a new concept, nor is iot confined to Aus airlines. Check out the crew getting off Virgin Atlantic in Sydney tomorrow.

Qantas's hypocrisy is the crap written on the side of the Hardware - "Spirit of Australia". Spirit of Saddam more like it.

BHMvictim 5th Mar 2007 10:33


DO Jetstar not think that Asian hosties are good enough for the higher paying passenger?
I would expect nothing less that two cute asian hosties if I were in Business class. At least they would be more polite and pleasant to deal with than a pair of stuck up superficial anglo hosties!

Fonz121 5th Mar 2007 11:24

Hey BHM,
Couldn't agree more,but like i said, this has nothing to do with race. Just sad that an Aus company can't look out for its own citizens first. but then i guess it does through shareholders. How about we start a not for profit airline. No shareholders! Any profits go straight back into the airline and ALL of its staff. If Qantas did this every member of staff would be worth a mint! Would motivate the staff to perform well too. There would be management as ultimately someone has to have final say on decisions but they would be voted for by fellow staff so if they tried to screw anyone over they would be out. Now all i need is a lot of scratch.


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