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Jetstar 787 and Lightning

Old 29th Sep 2022, 03:43
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Originally Posted by Tom Sawyer View Post
As an Engineer, and one that has worked in UK/Europe, I can't say that the thought of pax compensation has even crossed my mind when dealing with an issue that could cause a delay or cancellation situation. Nor have Ops/Maintenance Control ever brought it up as an issue to consider.
Me either, but I have heard of more 'company minded' crew subtly suggesting to other crew that we should "take min op fuel to save the company" or extend our tour of duty despite already feeling fatigued and other cost saving initiatives that impact on (if nothing else) the workload of the crew.

Most crew that you would want to fly/work with wont even consider it. Unfortunately some will.
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Old 29th Sep 2022, 04:44
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Originally Posted by C441 View Post
Most crew that you would want to fly/work with wont even consider it. Unfortunately some will.
Most crew in Australia theses days take extra fuel or don't extend duty simply to spite the company. I can't imagine the problem of trying to help the company reduce pax compensation is going to be a wide spread issue.
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Old 29th Sep 2022, 07:14
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Originally Posted by Mr_App View Post
Another 787 with lightning damage last Friday. The first one is a write off according to another site.

That other site would be grossly misinformed. The aircraft has had repairs completed by Boeing in the last month. The aircraft was ferried to Sydney with the work completed in a Qantas hangar. It should return to service in the near future. According to the Boeing repair team, this is not the worst damage they have repaired on a 787.
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Old 29th Sep 2022, 08:05
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Originally Posted by Bootstrap1 View Post
That other site would be grossly misinformed. The aircraft has had repairs completed by Boeing in the last month. The aircraft was ferried to Sydney with the work completed in a Qantas hangar. It should return to service in the near future. According to the Boeing repair team, this is not the worst damage they have repaired on a 787.
Jetstar did mention to the press that they would be back to full fleet by end of the week, take that with a grain of salt...
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Old 30th Sep 2022, 00:35
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Originally Posted by Bootstrap1 View Post
That other site would be grossly misinformed. The aircraft has had repairs completed by Boeing in the last month. The aircraft was ferried to Sydney with the work completed in a Qantas hangar. It should return to service in the near future. According to the Boeing repair team, this is not the worst damage they have repaired on a 787.
Back in ops https://flightaware.com/live/flight/VHVKL
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Old 30th Sep 2022, 00:41
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Originally Posted by Tom Sawyer View Post
As an Engineer, and one that has worked in UK/Europe, I can't say that the thought of pax compensation has even crossed my mind when dealing with an issue that could cause a delay or cancellation situation. Nor have Ops/Maintenance Control ever brought it up as an issue to consider.
It was brought up by one of our managers when I was at Big Airways some years ago. Emphasis was on recording of times and data to ensure 'blame' was allocated correctly. Make of that what you will.
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Old 30th Sep 2022, 12:28
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https://www.abc.net.au/news/2022-09-...bunk/101485342

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Old 2nd Oct 2022, 01:47
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With remarkable timing the repaired VKL and also VKB have gone tech with JQ57 as well as JQ43 and their return flights cancelled today. Welcome to school holidays.
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Old 2nd Oct 2022, 10:18
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Originally Posted by PoppaJo View Post
New laws around passenger rights are well overdue. Jetstar in the last few weeks should have been fined tens of millions should we have had similar compensation policies to the EU in force.

It’s very wrong that someone goes on holiday and comes home with a $5k extra burden because the airline couldn’t get someone to the destination/home due to ‘bad luck’ around engineering. Then the ‘come back in a week offer’ wouldn’t fly in many other jurisdictions, it would cost the company millions in fines.

Easyjet delayed us a few years ago 3.5 hours due engineering. I got $2k in compensation.
Just curious where the responsibility starts with pax who are always and always have been urged to get travel insurance??

It's been said that it's a 'me me' world these days but we seem to have a situation now where no one bothers with travel insurance, so when something goes wrong that is unforeseeable (such as lightening strikes), pax send a tweet or a instagram post and all of a sudden things that used to rely on the pax taking responsibility for certain things are now bottled down to "I didn't bother with insurance so now it's all your fault and you have to do everything for me and wipe my bum as well."

Whatever happened to that old saying "A total lack of planning on your part does not constitute an emergency on mine".

I am excluding of course, situations of the airline's own making that cause substantial disruption, that would be a case for compensation.
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Old 2nd Oct 2022, 10:43
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Travel insurance generally does not cover delays, those that do have limits in place, ie 6 hours plus before you get anything. The fine print across policies is generally heavier vs the airlines conditions of carriage.

I remember Tiger in its first few months when it started, tried that. Dumped all passengers on the Gold Coast, told them refunds will arrive in a few months and the Managing Director told the media ‘they should have purchased travel insurance’. It was all downhill after that.
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