Qantas Smiles: shareholders and executives grin, customers and staff grit their
Agree 100%. Airlines blame Covid but our onwards journey on Emirates went extremely smoothly. It must be extremely frustrating for crew when they see basics, like forgetting to fill the aircraft with water, being ignored. And this cost-cutting in the long run will end up costing more than it saves (delays, hull damage, loss of business, etc.)
Airlines blame Covid but our onwards journey…
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Umm, isn't every listed business in the business of generating profits for their shareholders. Your Super fund depends on those companies generating profits doesn't it?
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There has also been a huge increase in hull damage since the mainline ports were outsourced. In particular there has been lots of damage to cargo doors and fuselages, engine cowls and wings from GSE contact. Then there are the incorrect LIR’s, incorrectly loaded ULD’s and stuff ups with catering, water, even the ****ter trucks! And we haven’t even mentioned the customer service issues ranging from lost bags, delayed flights, cancelled These are issues NOT caused by COVID. They are issues mainly caused by Qantas business decisions at the top.
Alan has shaved QF down to the marrow and now it’s the chickens have come home to roost.
Alan has shaved QF down to the marrow and now it’s the chickens have come home to roost.
Umm, isn't every listed business in the business of generating profits for their shareholders. Your Super fund depends on those companies generating profits doesn't it?
I always thought the AS in QANTAS meant "aerial service" and not "ASTOUNDING SUPER"
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yes, but more profit doesn’t seem to equal more ‘aerial service’. If we don’t have mechanisms in place to constrain the bottomless appetites of executives and major shareholders we end up with the situation as it stands. Many other industries are very much reliant on a well run aviation sector and have their profits hurt by the soft treatment qantas gets from the government. This is where things like sensible labour laws and regulated service guarantees start to come in.
Last edited by walesregent; 27th Jul 2022 at 10:53.
And there are no profits if there is no aerial service, or at least there are no sustainable profits if there is no service that is of sufficient quality to continue to attract customers to sustain the profit.
I want the companies in which I invest to generate sustainable profits. Qantas continues to trade and generate profits on its brand. But its brand is being trashed (and has already been trashed for many of us). Qantas's shareholders must be very relieved at all those stories about all those sheeples who continue to line up to pay in advance to be treated like ****. But I'm guessing that many shareholders get that strong uneasy feeling in the nether regions each time a customer goes public with some horror story.
(I'll dig up some stuff by that pinko, commie, leftie Nobel Prize winner Joseph Stiglitz showing that the singular focus on maximising shareholder value is easy in the short term but wrong in the long run.)
I want the companies in which I invest to generate sustainable profits. Qantas continues to trade and generate profits on its brand. But its brand is being trashed (and has already been trashed for many of us). Qantas's shareholders must be very relieved at all those stories about all those sheeples who continue to line up to pay in advance to be treated like ****. But I'm guessing that many shareholders get that strong uneasy feeling in the nether regions each time a customer goes public with some horror story.
(I'll dig up some stuff by that pinko, commie, leftie Nobel Prize winner Joseph Stiglitz showing that the singular focus on maximising shareholder value is easy in the short term but wrong in the long run.)
1. The company must maximise profits in the long term. Any idiot can fiddle the books for a few years by cutting staff, postponing maintenance and financial engineering, e.g.: dicking with provision accounts.
2. The cuts were made because the management ******** in charge has the management accounts and accountability set up wrongly (ie: silos). So Mr. ground handling gets a gold star for cost reduction. However Mr. Operations and Mr. Engineering get increased costs for delays and repairs because of ground handling stuff ups. The management speak term for this is called “sub optimisation” as each segment manager seeks their own departments profitability without regard to other departments. The head ******** , Alan Joyce, is responsible for this situation.
3.There will be a measurable cost in the national accounts for this stupidity. It affects QF market share and tourism.
P. S. I chucked bags during a few strikes many many years ago. It is not a completely unskilled task. It requires intelligent pacing and planning to achieve the required accuracy and reliability shift after shift and day after day. It is not a job for the lowest paid.
2. The cuts were made because the management ******** in charge has the management accounts and accountability set up wrongly (ie: silos). So Mr. ground handling gets a gold star for cost reduction. However Mr. Operations and Mr. Engineering get increased costs for delays and repairs because of ground handling stuff ups. The management speak term for this is called “sub optimisation” as each segment manager seeks their own departments profitability without regard to other departments. The head ******** , Alan Joyce, is responsible for this situation.
3.There will be a measurable cost in the national accounts for this stupidity. It affects QF market share and tourism.
P. S. I chucked bags during a few strikes many many years ago. It is not a completely unskilled task. It requires intelligent pacing and planning to achieve the required accuracy and reliability shift after shift and day after day. It is not a job for the lowest paid.
Qantas has been using third-party ground handlers in many ports for decades. Seemed to be no issue then. And, aren't most of the third party ground handlers using ex QF employees anyway? Plus - QF engineers/pilots make errors all the time. Go look at ATSB site... No one is fallible. Insourced or outsourced.
You will find there are basically no ex QF employees working for the contractors,probably due to the crap pay/hrs being offered.
Anyway,as per usual the denial continues,ex kiwi farmer AD was on radio yesterday claiming the lost bag figures were no worse than pre covid & the call centre wait times are no problem!
I wouldnt have thought it was too hard to read the room but apparently he doesnt give a sh.. about anything except his fat pay packet.
The new model seems to be gaslighting. A lie repeated often and emphatically takes on the patina of truth. Eventually in a Trumpian post fact world the truth is whatever you can be convinced it is. .
Looks like QF is asking executives to help out with loading bags a few days a week.
I’m sure the Swissport bloke on $20 an hour will welcome them with wide arms… expect a few “copped a bag to the face” injuries.
I’m sure the Swissport bloke on $20 an hour will welcome them with wide arms… expect a few “copped a bag to the face” injuries.
Last edited by aussieflyboy; 8th Aug 2022 at 08:55.
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Perhaps a few 737 flights with a couple of tonnes of freight or 120 heavy Samsonite bags in the rear cargo hold on the tarmac in Darwin? That will have them scurrying back to their air conditioned sanctuaries in Mascot.
Looks like QF is asking executives to help out with loading bags a few days a week.