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Virgin changing us to an EARLIER flight with only 90 minutes notice

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Virgin changing us to an EARLIER flight with only 90 minutes notice

Old 13th Jun 2022, 19:32
  #41 (permalink)  
 
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Originally Posted by rcoight
That may explain the root cause of the problem, but it doesn’t explain the extraordinary responses from some of the so called professionals on here.
Re-reading the original post, I still find it adversarial and written by someone with an inflated ego. If that’s the tone of the complaint to VA, no wonder they haven’t received a reply.

I was going to cut and post bits of the original post to break it down such as “apparently the aeroplane needs to warm up in Queensland before going to Mel” when being offered to fly through OOL, and “we asked to have us changed to QF but they refused” (no sh*t Sherlock).

It was a typically whiny post and when OP gets told to pull their head in, they start back pedalling and trying to engage empathetically to which you all end up falling for. It’s the atypical narcissist that weaves the narrative to manipulate others, which I must admit, they have done extremely well, I’m just not falling for it having being in a relationship where this type of toxic behaviour was common.

That’ll be it from me on this thread. Go nuts, thankfully these days I’ll be too busy flying/working and fwiw, I’m extremely glad that all the pax are up and flying again these days after the past two years.
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Old 21st Jun 2022, 04:01
  #42 (permalink)  
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It was a typically whiny post and when OP gets told to pull their head in, they start back pedalling and trying to engage empathetically to which you all end up falling for.
Nonsense. It’s a customer service failure. End of story.

If I booked you in for a medical procedure (for which you had paid in advance) on an afternoon list, and then sent an email (from an unmonitored address) telling you i had changed you to the morning list and you needed to change plans and get there in 60 minutes and I didn’t answer the phone ….. I expect you would be unhappy.
Why would this be any different?

The reference to warming up in Qld was because the VA call centre guy “explained” the issue as Melbourne Wx and all flights stopped. Which clearly wasn’t true if in the next sentence he could get us back via Gold Coast.

https://www.dailymail.co.uk/news/art...nuxajh1hm5r4fb

This is more of the same indifference towards the paying customer.

I have been loyal to QF for years (loyal enough for lifetime Gold anyway). That used to be nice. But now I’m inclined to use Emirates or Singapore or JAL.

Indifference and contempt towards customers rarely ends well. The sad thing is that good operational staff will pay the price for poorly performing customer service / call centre staff.

Last edited by slats11; 21st Jun 2022 at 04:13.
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Old 21st Jun 2022, 06:24
  #43 (permalink)  
 
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Originally Posted by slats11
Nonsense. It’s a customer service failure. End of story.

If I booked you in for a medical procedure (for which you had paid in advance) on an afternoon list, and then sent an email (from an unmonitored address) telling you i had changed you to the morning list and you needed to change plans and get there in 60 minutes and I didn’t answer the phone ….. I expect you would be unhappy.
I’d be annoyed and frustrated, and given the importance of the procedure, I’d do what I could to make it. But I sure as hell wouldn’t go hunting for an equivalent AMA doctors forum (they’re smart enough to not have a “public” one for professional members) and go on and on with my woe is me issues on there.

And even if they did have the equivalent, I wouldn’t expect them to respond to my personal issues with hospital admin on a professional doctor forum, particularly as I’m not one myself.
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Old 21st Jun 2022, 09:04
  #44 (permalink)  
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But I sure as hell wouldn’t go hunting for an equivalent AMA doctors forum (they’re smart enough to not have a “public” one for professional members) and go on and on with my woe is me issues on there.
Perhaps not. But you would have an independent body to complain to (Health Care Complaints Commission in NSW) - most HCCC complaints are about poor communication rather than poor medical treatment per se.

Anyway, the attitude of some here is why I am concerned about Australia long term.

What exactly are we good at?

We have a long deserved reputation for poor and dismissive customer service - under the mistaken guise of egalitarianism. It’s the “take it or leave it” attitude exemplified by some here.
We don’t make things anymore?
We don’t spend enough on R&D to be good at innovation and the export of IP.
We mostly rely on mining and agriculture - this will decline for various reasons in the years ahead. China is close to having enough steel (it’s phenomenal urbanisation is now reaching a plateau). There are powerful geopolitical forces at play, and globalisation is over (for now).
We used to sell poor quality tertiary education to overseas “students” - who are not interested in the education, but are only enrolled for the all important work-rights visa and a stepping stone towards permanent residency- and thence daisy chaining extended family into the country. In the process, we are eroding standards at our universities - now quickly slipping down global rankings. But Covid has closed that industry down.
We do buy and sell over-priced housing to each other - although that also looks troubled.

the world doesn’t owe us a living - a lesson I fear our children will learn in the years ahead.
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Old 21st Jun 2022, 11:08
  #45 (permalink)  
 
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Slats…..Time to let it all go mate. you’ve vented. No one really cares. Move on to product review and whinge about your toaster.
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Old 21st Jun 2022, 12:15
  #46 (permalink)  
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Fair enough. As you state, I’ve had a fair say.

But if you think our problems are behind us, you may be disappointed. Covid was just act 1.

And if you think the pissed off travelling public is going to support the aviation industry as much next time, well you may be disappointed there also.

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Old 21st Jun 2022, 23:51
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And if you think the pissed off travelling public is going to support the aviation industry as much next time, well you may be disappointed there also.
The pissed off public have very short memories, apart from the fact it's not them that supports airlines in these times, it's lobbyists achieving outcomes from politicians, yes, yes it's taxpayer money but they don't get a say.

And they will jump on aircraft the moment the government lets them. Their short memories retain Bali bar and beach memories.
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Old 22nd Jun 2022, 00:09
  #48 (permalink)  
 
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But if you think our problems are behind us, you may be disappointed. Covid was just act 1.
Okay I’ll bite….what comes next?
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Old 23rd Jun 2022, 02:39
  #49 (permalink)  
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Okay I’ll bite….what comes next?
A perfect storm of
1. CPI inflation - food, energy, certain commodities (which will push correlated stocks up).
2. Rising rates to try and get CPI inflation under control. This (and quantitative tightening) are the only tools that central banks have, and so they are deploying them. They won't be highly effective however. Previous waves of CPI inflation were often due to increased demand - so jacking rates helped by curbing demand of discretionary items. This time, CPI inflation is due to reduced supply (China shutting down, end of globalisation, Ukraine). Putting up interest rates isn't going to reduce your need for food or petrol - it will just take it harder to meet these expenses.
3. Asset deflation due to increased interest rates - housing, certain stocks
4. "Poor effect." People spend when their house increases - they feel wealthy and can pull equity from their home. This is the wealth effect. The opposite is the poor effect - as interest rates increase and the value of housing falls. people aren't going to be buying cars, or planning expensive holidays etc. They will hunker down.

This is happening around the world

However Australia is especially poorly placed to weather this storm due to
1. Extraordinary high levels of household debt - due to all the cheap credit the past 15 years,. Interest rates have been at 5,000 (yes, 5,000) year lows according to Ban of England research (interest existed back then)
2. Some of the most expensive housing in the world
3. Many Australians are on variable rates, or short term (2-3 yr) fixed rates. In many places, interest rates are fixed for 10 years - or even the life of the loan.
4. A need to seriously think about defence for the first time in decades - defence spending will have to rise significantly as we contemplate living in a less certain world.

At the same time, the "Chinese miracle" is coming to the end. There has been an unprecedented demand for iron ore and coking coal as China transforms from a rural society to an urbanised society. The largest demographic shift the world has ever seen. However its over - China is now reaching the 70-75% plateau at which societies cease this urbanising (some people always stay in the rural areas). China is also moving to steel recycling rather than making new steel. Sp iron and coking coal exports are going to fall. Hard.

We also look destined to experience global famine on a scale not seen for a long time. China now holds 50-60% of the world wheat stocks - China can see what's coming down the pike. China and Russia (by far the 2 largest exporters of fertilisers) are both restricting exports = less grains and other plants = less feed for humans and animals. There are also huge energy inputs into food - transport obviously, but also production (greenhouses) and processing food - these energy costs will reduce production and increase costs. So we are going to have less food, and its going to cost a lot more. This will cause civil unrest within countries, but also at a global level - think of Europe with a billion hungry Africans seeking food.

My strong suspicion is that Covid is not done with us either. A very strange virus that emerged at a very interesting time. Although not insignificant, we have way overestimated the risks. Our counter-measures (which were disproportionate due to a flawed risk assessment) have caused supply chain disruptions, reckless momentary policy (modern monetary theory) and inflation (whocouldaknown).

Chickens are coming home to roost. Covid? - you ain't seen nothing yet. Get ready.
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Old 23rd Jun 2022, 03:00
  #50 (permalink)  
 
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So the cancellation of VOZ 898 led to the demise of the planet we now know!
I'm pretty sure those family members were looking forward to 2 less hours of the stories of fire and brimstone.
A new era in thread drift.
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Old 23rd Jun 2022, 04:05
  #51 (permalink)  
 
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Originally Posted by slats11
A perfect storm of
1. CPI inflation - food, energy, certain commodities (which will push correlated stocks up).
2. Rising rates to try and get CPI inflation under control. This (and quantitative tightening) are the only tools that central banks have, and so they are deploying them. They won't be highly effective however. Previous waves of CPI inflation were often due to increased demand - so jacking rates helped by curbing demand of discretionary items. This time, CPI inflation is due to reduced supply (China shutting down, end of globalisation, Ukraine). Putting up interest rates isn't going to reduce your need for food or petrol - it will just take it harder to meet these expenses.
3. Asset deflation due to increased interest rates - housing, certain stocks
4. "Poor effect." People spend when their house increases - they feel wealthy and can pull equity from their home. This is the wealth effect. The opposite is the poor effect - as interest rates increase and the value of housing falls. people aren't going to be buying cars, or planning expensive holidays etc. They will hunker down.

This is happening around the world

However Australia is especially poorly placed to weather this storm due to
1. Extraordinary high levels of household debt - due to all the cheap credit the past 15 years,. Interest rates have been at 5,000 (yes, 5,000) year lows according to Ban of England research (interest existed back then)
2. Some of the most expensive housing in the world
3. Many Australians are on variable rates, or short term (2-3 yr) fixed rates. In many places, interest rates are fixed for 10 years - or even the life of the loan.
4. A need to seriously think about defence for the first time in decades - defence spending will have to rise significantly as we contemplate living in a less certain world.

At the same time, the "Chinese miracle" is coming to the end. There has been an unprecedented demand for iron ore and coking coal as China transforms from a rural society to an urbanised society. The largest demographic shift the world has ever seen. However its over - China is now reaching the 70-75% plateau at which societies cease this urbanising (some people always stay in the rural areas). China is also moving to steel recycling rather than making new steel. Sp iron and coking coal exports are going to fall. Hard.

We also look destined to experience global famine on a scale not seen for a long time. China now holds 50-60% of the world wheat stocks - China can see what's coming down the pike. China and Russia (by far the 2 largest exporters of fertilisers) are both restricting exports = less grains and other plants = less feed for humans and animals. There are also huge energy inputs into food - transport obviously, but also production (greenhouses) and processing food - these energy costs will reduce production and increase costs. So we are going to have less food, and its going to cost a lot more. This will cause civil unrest within countries, but also at a global level - think of Europe with a billion hungry Africans seeking food.

My strong suspicion is that Covid is not done with us either. A very strange virus that emerged at a very interesting time. Although not insignificant, we have way overestimated the risks. Our counter-measures (which were disproportionate due to a flawed risk assessment) have caused supply chain disruptions, reckless momentary policy (modern monetary theory) and inflation (whocouldaknown).

Chickens are coming home to roost. Covid? - you ain't seen nothing yet. Get ready.
now pass me that funny tasting cordial!
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Old 23rd Jun 2022, 05:13
  #52 (permalink)  
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now pass me that funny tasting cordial!
Yeah, but the thing about exponential threats is that they look small and manageable - until they suddenly aren’t.

Anyway, prepare to embrace a changing world. If you don’t, be prepared for that changing world to embrace you.

https://www.macrobusiness.com.au/202...nto-recession/


https://www.smh.com.au/business/the-economy/recession-alarm-bells-are-ringing-as-the-war-on-inflation-escalates-20220623-p5avxj.html



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Old 23rd Jun 2022, 10:03
  #53 (permalink)  
 
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Click Click Click

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Old 23rd Jun 2022, 22:18
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slats, what you've got to understand is that a pilot does not like to be challenged, they especially don't like their intelligence being challenged. You're right though, the world is in for some pretty serious lessons shortly. First, governments around the world scared the **** out of everyone with a tool as simple as a respiratory virus that did what any other respiratory virus did, culled the weak, overweight and unhealthy. You want to fight a virus? Lose weight, do some exercise and live a healthy life. Now we're dealing with a so called environmental crisis, so if you haven't already scared the living **** out of your children with a flu, how about you do it with this 'crisis.' We now have a few generations scared ****less of multiple crises, just add a new crisis to the existing bull**** and you'll tip those generations over the edge. Never mind, as you allude, we're in for a bit of a ride over the next few years, the next crisis will be running out of paper to print new money.
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Old 23rd Jun 2022, 23:00
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The tinfoil is strong in this poster
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Old 23rd Jun 2022, 23:35
  #56 (permalink)  
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[QUOTE][[color=#000000]Never mind, as you allude, we're in for a bit of a ride over the next few years/QUOTE]
It will be epic. Our grandkids will be learning about this - just as we learned about The Great Depression and WW2.

[QUOTE]the next crisis will be running out of paper to print new money./QUOTE]
Maybe. Although I think MMT is dead - that theory didn't last long. Even Yellen has admitted she was wrong about that. "Didn't fully understand...". Guess she's had a revelation and understands you can't print into supply fuelled inflation
https://www.nbcnews.com/business/eco...tion-rcna31416

Two more revelations

It's been pretty obvious since Jan 20 SARS-CoV-2 was manmade. The fraud and disinformation around a natural origin was coordinated and large scale. Biggest fraud in history.
Even the WHO (initially besotted by China) is starting to question the origin, with Tedros allegedly recently conceding a lab origin was the most likely explanation.
This review is a bit technical, but seeks to analyse the evidence for each side. The only thing China snd USA currently have in common is covering this up.
https://www.independentsciencenews.o...dent-research/
Meanwhile, do you wonder why Fauci has (thankfully) gone quiet? Page 2 of this letter would certainly make you a bit nervous. See what happens after the mid-terms.
https://republicans-energycommerce.h...hony-Fauci.pdf

If you accept it was manmade, you have to decide if it was an accidental or deliberate release. When considering this, remember all the fear mongering and disinformation and propaganda from China .

Meanwhile, even the mainstream media is starting to question the benefit of lockdowns. They had never been endorsed by anyone anywhere prior to Jan 20. As recent as 2019, they were specifically rejected as a way of mitigating some future pandemic. The biggest psychological operation in history.
https://michaelpsenger.substack.com/...m_campaign=cta
https://www.nber.org/papers/w30104
https://www.telegraph.co.uk/news/202...-epic-mistake/
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Old 23rd Jun 2022, 23:52
  #57 (permalink)  
 
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This is an epic thread...
A new era in thread drift.
Hell, yeah!
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Old 24th Jun 2022, 00:57
  #58 (permalink)  
 
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OP, surely you’ve lost all credibility, coming to a pilot forum, initially complaining about a negative passenger experience, and now preaching doomsday theories.
Maybe time for this thread to be taken out behind the old woodshed…
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Old 24th Jun 2022, 10:15
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Why Timmy? Can't handle the truth/evidence?
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Old 24th Jun 2022, 14:09
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Geez your name is spot on
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