Qantas CEO Blames passengers for delays
short flights long nights
Sack all the staff…outsource it to the lowest bidder. What a plan!!! What could go wrong? Bonuses all round! 🤬🤬🤬
I guess they are all so clever they forgot they needed staff to actually turn up & provide a service to fly aircraft with fare paying passengers on board,you couldnt actually dream up a circus like this.
I think we all have short memories, Easter is always a mess we just haven’t experienced it for a few years, it’s just things getting back to normal…which is a good thing.
And what do we really expect of Qantas these days? It’s a shell of what it used to be, you can’t compare it to 15 odd years ago, it’s basically Jetstar with business class now.
And what do we really expect of Qantas these days? It’s a shell of what it used to be, you can’t compare it to 15 odd years ago, it’s basically Jetstar with business class now.
Its not Easter yet, and the writing was on the wall three months ago. It doesn’t take a genius to see casuals leaning against a belt loader studying their phones at departure -10 minutes to foresee an unhappy ending. Not, to be clear, is it the workers’ fault…they get paid poorly and suffer random work schedules.
I think we all have short memories, Easter is always a mess we just haven’t experienced it for a few years, it’s just things getting back to normal…which is a good thing.
And what do we really expect of Qantas these days? It’s a shell of what it used to be, you can’t compare it to 15 odd years ago, it’s basically Jetstar with business class now.
And what do we really expect of Qantas these days? It’s a shell of what it used to be, you can’t compare it to 15 odd years ago, it’s basically Jetstar with business class now.
Defn: a situation that is confused and full of problems.
yep pretty much.
no crew transport after 20 hour plus duty sectors. No hotels booked in various destinations. Crew bags lost across the network. Flights with no catering, flights with no bags onboard, Flights pinged for overflight clearance issues. Zero capacity to contact support unless you are prepared to hold for more than an hour.
It is a mess and we haven’t even discussed chocolate eggs yet.
Clearly the solution is simple, jut follow the Telstra approach, make redundant all your useful staff, send the call centre overseas and give the CEO a big pay rise. Problem solved no.
Alternatively we can take the "Yes Minister" approach and get rid of all passengers and only keep management. No complaints then about poor service and the like .....
Alternatively we can take the "Yes Minister" approach and get rid of all passengers and only keep management. No complaints then about poor service and the like .....
Today was OK in SYD, MEL not so much, apparently MEL will have record numbers or pax Monday and Tuesday and I can guarantee it will be a catering and baggage handler cluster. I got away with a 2 hour delay at midday and felt happy, Stockholm Syndrome? Tomorrow I won’t be surprised with a 4-6 hour delay. Aerial yep security have been an issue but to be honest QF have had 2 years to prepare yet they are offering free meditation and Zumba lessons in the office while the core business burns..20’s something MBA’s have been proven over the years to be useless yet they still use them lol! The suits need to leave their little world and get to the airport and interact with pax and help on the front line, the time for bull**** emails has ended, get out there and do something useful !
https://thenewdaily.com.au/finance/w...rgon-offender/
Hopefully, this trend is going to disappear - the constant use of BS words and phrases such as 'learnings' and 'reaching out' and all the rest of the crap - my day was brightened by seeing it's not just me who finds this whole 'language' an excuse or shield for not knowing anything or to create the 'appearance' of intelligence.
Apparently most of the workforce is rolling their eyes when this crap comes out of management's mouths. I know language evolves over time but that's usually new words emerging or word use changing subtly - not replacing 'lessons' with 'learnings' and idiotic expressions such as 'leaning in' - I seriously think some of these people should 'lean in' to the garbage bin and keep leaning until they fall into it.
Is it just me or is it predominantly the empty suits and know-nothings that tend to be referred to on these pages (i.e. the MBA crowd) that use this silly language. I've always said it's an excuse for knowledge and trying to appear 'separate' from the workforce - i.e. more intelligent - because one 'understands' this coded language - the article above says the same thing.
For anyone who enters any management position, aside from being competent, Don Watson's book 'Weasel Words' should be required reading.
We’re now seeing companies offer airport workers $50 gift cards and “personal gratitude” to entice them to ditch the family and come in over Easter.
How many more levers need to be pulled before the old “higher base wages” one is the only one remaining
How many more levers need to be pulled before the old “higher base wages” one is the only one remaining
Hopefully, this trend is going to disappear - the constant use of BS words and phrases such as 'learnings' and 'reaching out' and all the rest of the crap - my day was brightened by seeing it's not just me who finds this whole 'language' an excuse or shield for not knowing anything or to create the 'appearance' of intelligence.
Apparently most of the workforce is rolling their eyes when this crap comes out of management's mouths. I know language evolves over time but that's usually new words emerging or word use changing subtly - not replacing 'lessons' with 'learnings' and idiotic expressions such as 'leaning in' - I seriously think some of these people should 'lean in' to the garbage bin and keep leaning until they fall into it.
Is it just me or is it predominantly the empty suits and know-nothings that tend to be referred to on these pages (i.e. the MBA crowd) that use this silly language. I've always said it's an excuse for knowledge and trying to appear 'separate' from the workforce - i.e. more intelligent - because one 'understands' this coded language - the article above says the same thing.
For anyone who enters any management position, aside from being competent, Don Watson's book 'Weasel Words' should be required reading.
Apparently most of the workforce is rolling their eyes when this crap comes out of management's mouths. I know language evolves over time but that's usually new words emerging or word use changing subtly - not replacing 'lessons' with 'learnings' and idiotic expressions such as 'leaning in' - I seriously think some of these people should 'lean in' to the garbage bin and keep leaning until they fall into it.
Is it just me or is it predominantly the empty suits and know-nothings that tend to be referred to on these pages (i.e. the MBA crowd) that use this silly language. I've always said it's an excuse for knowledge and trying to appear 'separate' from the workforce - i.e. more intelligent - because one 'understands' this coded language - the article above says the same thing.
For anyone who enters any management position, aside from being competent, Don Watson's book 'Weasel Words' should be required reading.
‘Reach out’ was a classic during stand down. I ‘reached out’ to the HR boss after they screwed up one of my leave payouts after she said on the video to ‘reach out’ to me. Nobody has ‘reached out’ to me yet it’s been 12 months.
short flights long nights
The one hate is “going forward”.
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It’s a real race to the bottom at the moment. Booked business class one way with Virgin and the other with Qantas. Virgin have managed to put us in economy in seperate rows. Qantas won’t even let us select our seats. I thought that Bonza wouldn’t stand a chance but I’m rethinking that. 30+ years in aviation and I have never seen it so bad.
So the airline coffers fill with payments for flights, and the bookings software is clear about who has booked for what flights.
Then, what a surprise to airline and airport managers, pax turn up at airports and overload services.
Then, what a surprise to airline and airport managers, pax turn up at airports and overload services.
Where AJ has probably snookered himself the most is he has been telegraphing the fact that covid has put pressure on management bonuses and he is losing sleep over management remuneration but doesn’t apply the same principle to staff who are actually required to make it happen.
Joyce blamed everyone else, even the news on the radio this morning was still going on about security but showing images of the baggage drop-off area.
The CEO of JetBlue apoligised 1st.
Following a flurry of cancellations that left thousands stranded at airports across the country over the weekend, the CEO of JetBlue apologized Tuesday for service disruptions at Logan International Airport and elsewhere.
“Obviously we don’t want to cancel flights, we apologize to anyone who was caught up in this or disrupted,” he said.
According to CEO Robin Hayes, who was in Boston Tuesday for an announcement of new JetBlue services, severe weather in Florida was the primary cause of the travel disruptions and his airline wasn’t the only one forced to make cancellations.
https://www.aviationpros.com/airline...nd-disruptions
The CEO of JetBlue apoligised 1st.
Following a flurry of cancellations that left thousands stranded at airports across the country over the weekend, the CEO of JetBlue apologized Tuesday for service disruptions at Logan International Airport and elsewhere.
“Obviously we don’t want to cancel flights, we apologize to anyone who was caught up in this or disrupted,” he said.
According to CEO Robin Hayes, who was in Boston Tuesday for an announcement of new JetBlue services, severe weather in Florida was the primary cause of the travel disruptions and his airline wasn’t the only one forced to make cancellations.
https://www.aviationpros.com/airline...nd-disruptions