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much of world reopening in March 2021

Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

much of world reopening in March 2021

Old 21st Jan 2021, 23:53
  #21 (permalink)  
 
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Whilst I can understand various airlines wanting to get some 'cash flow' dollars in, by advertising these fares available.....I wonder just what their 'provisions' are for granting an IMMEDIATE FULL REFUND if / when said advertised flights fail to eventuate?

Just curious us all......
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Old 22nd Jan 2021, 00:36
  #22 (permalink)  
 
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Originally Posted by Ex FSO GRIFFO View Post
Whilst I can understand various airlines wanting to get some 'cash flow' dollars in, by advertising these fares available.....I wonder just what their 'provisions' are for granting an IMMEDIATE FULL REFUND if / when said advertised flights fail to eventuate?

Just curious us all......
There is little doubt that they are selling these fares in breach of the Trade Practices Act in that they are accepting funds for the provision of goods and services that they have no likelihood of being able to fulfil.
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Old 22nd Jan 2021, 01:17
  #23 (permalink)  
 
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Originally Posted by 1A_Please View Post
There is little doubt that they are selling these fares in breach of the Trade Practices Act in that they are accepting funds for the provision of goods and services that they have no likelihood of being able to fulfil.
yep.

and as expected and so obviously, we now have leaks of the Japanese government cancelling the Olympic Games.

anyone seriously saying that Australians or anyone will be flying to the UK, mainland Europe, the USA etc in July is utterly deluded.

Singapore is a maybe perhaps. As potentially are places like NZ or Vanuatu, Fiji etc. However I would think that seeing as no official announcement had been made by these governments or is likely in the next month or so, advertising tickets to such places now again is very very questionable indeed.

And there is the fact that we haven’t started our vaccination program yet and won’t until February or March and certainly will not have a significant percentage of the population vaccinated by July. So given Qantas itself and presumably the government of the country you are visiting will require proof of vaccination, how can anyone be certain they will have been vaccinated by then. The elderly, front line workers and other vulnerable groups will be first up.

I hope serious legal action is taken against both Qantas and its CEO.

Last edited by Foxxster; 22nd Jan 2021 at 01:29.
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Old 22nd Jan 2021, 03:52
  #24 (permalink)  
 
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Back in the early days of the pandemic, airlines were routinely cancelling flights and refunds were often delayed or offered as travel credits for future flights. This is not acceptable, someone stuck overseas may have limited funds available on their credit card and might need to buy a ticket on another airline. Future travel credit is no good if you aren’t going to fly on the same airline in the foreseeable future, eg Air New Zealand ticket bought to attend a wedding in Auckland.

However, airlines need certainty about numbers before they schedule flights therefore a system whereby funds are blocked on the customer’s credit card and only released once the flight has taken place would be reasonable to both parties. The customer gets charged if he has booked but doesn’t take the flight, which stops people making bookings with multiple airlines to try their luck. The funds get unblocked if the airline cancels so that the customer can immediately try an alternative.

It’s fair to both sides.
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Old 22nd Jan 2021, 05:23
  #25 (permalink)  
 
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Governments are supporting Airlines all over the globe.
It is not fair for any Airline in this current pandemic to accept money, and not be lawfully enforced to refund in full within 30 days!
Continued Government assistance should be conditional, on Airlines refunding in 30 Days.
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Old 22nd Jan 2021, 05:25
  #26 (permalink)  
 
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Then you have rubbish like this. I heard of cases in the early days of the Virgin mess with customers successfully gaining a credit card charge back against them, to which Virgjn called them and advised if they proceeded they will cancel their frequent flyer membership permanently and bar them from travel.

https://www.google.com.au/amp/s/then...t-refunds/amp/
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Old 22nd Jan 2021, 11:31
  #27 (permalink)  
 
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So, let me get this straight...

Numerous airlines have been flying RPT services into and out off Australia throughout the pandemic, and that has been regarded as A Good Thing, even to the point where when one airline suggested suspending its services for a week or two it became Shock Horror Front Page News.

Many people who bought tickets on these airlines have had their tickets cancelled due Government restrictions.

But when an Australian airline starts selling tickets for flights 6 months away, itís suddenly Take Them To Court for Fraudulent Sales Practices?

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Old 22nd Jan 2021, 11:54
  #28 (permalink)  
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But when an Australian airline starts selling tickets for flights 6 months away, it’s suddenly Take Them To Court for Fraudulent Sales Practices?
But what is easy to see is the lack of support by the Australian airlines in scheduling services to get Aussies back home.
But it is OK to do a swan around Oz before flying out leaving a bit roo in the sky.
Those flights could have been turned into a lot of brownie points instead of a self indulgent jolly.
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Old 22nd Jan 2021, 12:49
  #29 (permalink)  
 
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What about the Tennis players? Double
standards?


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Old 22nd Jan 2021, 12:51
  #30 (permalink)  
 
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Originally Posted by 601 View Post
But what is easy to see is the lack of support by the Australian airlines in scheduling services to get Aussies back home..
Support of what? Passenger seats inbound are plentiful. Government caps are whatís limiting.
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Old 22nd Jan 2021, 13:30
  #31 (permalink)  
 
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Will QF guarantee an immediate refund in full if the flight fails to operate for any reason ? If so then no problem.
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Old 22nd Jan 2021, 14:28
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Unlikely, they haven't refunded my booking for domestic flights from March 2020. They insisted on issuing a voucher to be used before Feb 2022, yet I am in the UK and cannot travel to Australia and use the voucher which is restricted to the same named passengers on another domestic booking.

UK office of Qantas is largely unreachable, I am told I need to contact Australia since my booking was on the Australian website (as it has to be to book only domestic flights).

QF will have held my cash for 2 years before I can get the credit card to undertake a charge back, since they don't consider the service as not having been provided because I have a voucher.
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Old 22nd Jan 2021, 18:34
  #33 (permalink)  
 
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Originally Posted by Duck Pilot View Post
What about the Tennis players? Double
standards?
And, in NZ, 466 America's "essential workers".
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Old 22nd Jan 2021, 19:50
  #34 (permalink)  
 
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Originally Posted by krismiler View Post
Will QF guarantee an immediate refund in full if the flight fails to operate for any reason ? If so then no problem.
I did secure a QF refund for a cancelled return leg but it takes 13 weeks (yes weeks) for it to be processed.
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Old 22nd Jan 2021, 21:21
  #35 (permalink)  
 
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Post 28. Lack of support 601 might just relate to number of cabin crew who ‘are current’ on type. My daughter is and has been offered the latest offer of 56 (I think that’s what she said) day roster. Based in DRW, fly to UK, return to DRW for quarantine, wait for next flight, repeat but can return home for a week, back to DRW and repeat, repeat. She and her girl friends are not interested, most have other jobs now. Previously she knocked flights back because she had to decide on the spot but QF had no idea of quarantine requirements. It makes it hard for the airline.

Post 32. Clipstone, it’s the same with the likes of StripADeal, people had to accept a credit offer last March for travel by the end of 2021. They simply say speak to your insurance company, only hope for many is a class action, that is with a large Sydney firm.

Post 33. Chris, Qld has had essential workers flown in from Timor and Vanuatu but close their border to the southern states. Victorian is flying essential workers from the Pacific islands, Tassie has as well. Talk about a rule for some.
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Old 22nd Jan 2021, 23:26
  #36 (permalink)  
 
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I can definitely see a class action and possibly changes in the law over this issue. If I made a booking for a meal in a restaurant and found they were closed when I arrived, but had charged my credit card anyway for the full cost of the meal, I wouldn’t be expected to accept a voucher for another meal sometime in the future.

No service = Full refund.
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Old 23rd Jan 2021, 00:03
  #37 (permalink)  
 
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Originally Posted by krismiler View Post
I can definitely see a class action and possibly changes in the law over this issue. If I made a booking for a meal in a restaurant and found they were closed when I arrived, but had charged my credit card anyway for the full cost of the meal, I wouldnít be expected to accept a voucher for another meal sometime in the future.

No service = Full refund.
I believe this to be the case under EU regs.
I am currently pondering whether to take a full refund or make a re-booking with Ryanair - UK to France.
Importantly, the choice is mine.
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Old 23rd Jan 2021, 01:37
  #38 (permalink)  
 
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Some countries offer a choice of a full cash refund or an additional amount if taken as a travel credit eg.120% of the fare in the form of a travel voucher which is perfectly reasonable. Future travel credit may be worthless to someone who booked a domestic flight during a holiday in a country he won't be returning to, on an airline which doesn't serve any routes he can use. Also if the ticket was purchased by someone who travels very little, for a particular event such as a job interview or wedding, then credit is also little use.

A voucher would be beneficial to someone who travels a lot on that particular airline and would welcome an extra 20% value when making his next booking.

Either way, it should be the customers choice as to the form of refund when the promised service isn't delivered.
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Old 23rd Jan 2021, 03:40
  #39 (permalink)  
 
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The ACCC has no balls when it comes to airlines. They hang the retailers out to dry over faulty and refund purchases but Alan as always got away with it? Whatís the story? I donít care if itís a marginal business.

They let the credit card, per passenger, per sector, rort drag on for about a decade too long, thanks to Jetstar testing the waters. Then they ban it, and because they had become so accustomed to running the business from these sorts of rorts, they upped airfares by 5%.

We would be the most unprotected country on earth in regards to passenger air rights. Much headway has been made in the EU and USA. An investigation needs to be conducted, in regards to the relationship between airliners and the regulatorís board. Seems too cosy.
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Old 23rd Jan 2021, 05:51
  #40 (permalink)  
 
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Originally Posted by Fonz121 View Post
The virus has peaked. Cases are starting to continually run under the seven day average in countries where theyíve started vaccinating people. \
Lets not forget most are still in some form of lockdown which would also describe the decline after the peak xmas/nye transmissions.
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