Go Back  PPRuNe Forums > PPRuNe Worldwide > Australia, New Zealand & the Pacific
Reload this Page >

REX to transition to ATRs, start domestic jet ops

Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

REX to transition to ATRs, start domestic jet ops

Old 8th Jun 2021, 00:56
  #1241 (permalink)  
 
Join Date: Apr 2020
Location: Sydney
Posts: 1

Moderation keeps Rex’s skies blue

Myriam RobinColumnistJun 8, 2021 – 5.00amForgive us for returning to the topic, but Rex’s bombastic entrance into the domestic aviation market just keeps on giving.

Last week, the former regional airline booked full-page ads across the News Corp newspapers highlighting the ACCC’s June 2020 rebuke of Qantas after many customers complained the flying kangaroo was giving people credits instead of refunds for cancelled flights.

Rex’s bombastic entrance into the Sydney-Canberra market has ruffled plenty of feathers. Sam D’Agostino

Qantas responded then by contacting customers with refund offers, and says it currently processes owed money in six to eight weeks. But Rex still reckons Qantas passengers legally entitled to a refund “may be owed over a billion dollars”. And it made the point by publishing a colourful selection of recent complaints that have been directed at Qantas’ social media channels.

Mind you, a motivated look through Rex’s social media channels can also unearth plenty of gripes. And the most intriguing are those that disappear.

Sent a smattering of such, Rex responded with a statement saying it “makes no apologies” for restricting public access to comments deemed “abusive, vulgar, racist” or (even merely) “biased or unreasonable”. And that some comments may be restricted by Facebook itself.
In one now-invisible response on the very post sharing Rex’s eye-catching ad, a man asked how he could actually go about getting a promised refund from Rex. “Jetstar you click a button and it’s refunded or you have a live chat option. Rex ... on hold for over an hour yesterday and nothing ....”.

“Tried to contact all methods,” another silenced woman lamented. “Maybe try to look after the customers you have, before you start posting about other companies?”

Some noticed the erasures. “You cannot delete negative comments,” one insisted. “Talk about throwing stones. I hope you go to the wall, you deserve it.”

Others sent warnings. “I’ve set up an analytics program that records when each comment is made, its content and the time it is deleted,” one man wrote.

Meanwhile, on Twitter, where Rex cannot easily moderate what appears, complaints about call centre times are legion.

Something about stones and glass houses comes to mind ...
90jj is offline  
Old 8th Jun 2021, 05:08
  #1242 (permalink)  
 
Join Date: Jan 2017
Location: AUS
Posts: 91
Wow, pretty interesting report to say the least
pinkpanther1 is offline  
Old 8th Jun 2021, 07:30
  #1243 (permalink)  
 
Join Date: Feb 2012
Location: BBN
Posts: 561
Well, why should QF,VA and JQ give up anything so Rex can have them? I bet they wont give QLink any of their regional slots to expand.
SHVC is offline  
Old 8th Jun 2021, 08:35
  #1244 (permalink)  
 
Join Date: Feb 2011
Location: Oz
Posts: 1,010
Big heavies bring in more cash for Sydney so I donít think they will be permanently allocating those foreign slots off to Rex. This is just a bump in the road. The big toys will be back.

Virgin will no doubt find a use for the pussycats slots.

No Sydney slots. So I guess full page newspaper ads are in order? Billboards? Any other ideas folks? They seem lost on the fact, that the public donít give two shits.
PoppaJo is offline  
Old 9th Jun 2021, 01:08
  #1245 (permalink)  
 
Join Date: Jun 2021
Location: QLD
Posts: 1
Latest ASX release from Rex today, now expecting a $15 million loss, apparently due the latest lockdown in Melbourne.

Guess its a good excuse....
EdPilot84 is offline  
Old 9th Jun 2021, 02:51
  #1246 (permalink)  
 
Join Date: Dec 2001
Location: Melbourne
Posts: 348
The Australian is reporting that REX has announced to stock exchange that t now expects to lose$15M this year but bizarrely blames the loss on the latest Victorian lockdown. Seriously!!! The Victorian Government has a lot to answer for in its incompetent management of the Covid crisis but I don't think we should blame them for REX's disastrous management decisions.
1A_Please is offline  
Old 9th Jun 2021, 03:13
  #1247 (permalink)  
 
Join Date: Jul 2018
Location: Sydney
Posts: 284
Originally Posted by 1A_Please View Post
The Australian is reporting that REX has announced to stock exchange that t now expects to lose$15M this year but bizarrely blames the loss on the latest Victorian lockdown. Seriously!!! The Victorian Government has a lot to answer for in its incompetent management of the Covid crisis but I don't think we should blame them for REX's disastrous management decisions.
It doesn't add up.

Re: vic government. Wait until you find out about the feds incompetency
Ladloy is offline  
Old 9th Jun 2021, 03:19
  #1248 (permalink)  
 
Join Date: Sep 2019
Location: HKG
Posts: 376
Originally Posted by 1A_Please View Post
The Australian is reporting that REX has announced to stock exchange that t now expects to lose$15M this year but bizarrely blames the loss on the latest Victorian lockdown. Seriously!!! The Victorian Government has a lot to answer for in its incompetent management of the Covid crisis but I don't think we should blame them for REX's disastrous management decisions.
What a perfect opportunity for them to blame this disaster on something but their own incompetence. The jet operation was always going to haemorrhage money with the prices they are charging and lack of pax.
Green.Dot is offline  
Old 9th Jun 2021, 03:46
  #1249 (permalink)  
 
Join Date: Mar 2006
Location: brisbane
Posts: 403
It's not what they're charging that's the issue, ultimately its what they're earning that lets them down.
greenslopes is offline  
Old 9th Jun 2021, 04:48
  #1250 (permalink)  
 
Join Date: May 2016
Location: Sunshine Coast
Posts: 571
Red face

Originally Posted by 1A_Please View Post
The Australian is reporting that REX has announced to stock exchange that t now expects to lose$15M this year but bizarrely blames the loss on the latest Victorian lockdown. Seriously!!! The Victorian Government has a lot to answer for in its incompetent management of the Covid crisis but I don't think we should blame them for REX's disastrous management decisions.
They've had fourteen days of lockdown impacted business to deal with and that has ostensibly cost them over a million dollars a day. Further proof, to the extent that it was required, that establishing jet ops routes that were 90 percent exposed to the unchallenged lock down capital of the country showed no signs of any risk management thinking.

That said, Rex's total cost base would probably only run to about $1.1 million a day when running at full tilt. Very difficult to reconcile what they've announced today with their break-even announcement less than a month ago.
MickG0105 is offline  
Old 9th Jun 2021, 12:26
  #1251 (permalink)  
 
Join Date: Mar 2008
Location: Victoria
Age: 74
Posts: 96
Working fine now - maybe it was on a coffee break?
Flingwing47 is offline  
Old 11th Jun 2021, 02:14
  #1252 (permalink)  
 
Join Date: Jul 2020
Location: New Zealand
Posts: 22
Originally Posted by MickG0105 View Post
They've had fourteen days of lockdown impacted business to deal with and that has ostensibly cost them over a million dollars a day. Further proof, to the extent that it was required, that establishing jet ops routes that were 90 percent exposed to the unchallenged lock down capital of the country showed no signs of any risk management thinking.

That said, Rex's total cost base would probably only run to about $1.1 million a day when running at full tilt. Very difficult to reconcile what they've announced today with their break-even announcement less than a month ago.
And that's the rub. This will be smoke and mirrors and will not show the true case. They appear to be masters at it. Everything they are doing is to try and divert attention from themselves. To be going after QF the way they do just doesn't make sense.

Break even case will have been after the subsidies and a reversal of their profitable position before getting into the B737's. That could easily be all of a 70M or more turnaround from last year. Now it is a further 15M loss after just a few weeks of that release. It is almost the end of Financial Year and the full year reporting due in August I believe. The truth will come out very soon I suspect.

The thing that surprises me is that the press give air to all this without any analysis. Lets see what they do during reporting season.
430W is offline  
Old 11th Jun 2021, 02:23
  #1253 (permalink)  
 
Join Date: Feb 2012
Location: BBN
Posts: 561
Well they’re giving every indication they want the 737 op to keep going. ASX announcement acquired FFS to be maintained by Ansett in Brisbane with intent to be moved in 2 yrs to sydney.
SHVC is offline  
Old 11th Jun 2021, 09:59
  #1254 (permalink)  
 
Join Date: Jan 2017
Location: AUS
Posts: 91
https://australianaviation.com.au/20...d-15m-fy-loss/

Anyone know if the Sim is ex VA? I'm assuming that they probably have a surplus after the fleet reduction.
pinkpanther1 is offline  
Old 12th Jun 2021, 01:11
  #1255 (permalink)  
 
Join Date: Jan 2006
Location: Sydney Australia
Posts: 2,204
Originally Posted by pinkpanther1 View Post
https://australianaviation.com.au/20...d-15m-fy-loss/

Anyone know if the Sim is ex VA? I'm assuming that they probably have a surplus after the fleet reduction.
Anyone know the going rate for a FFS B737 Sim?
KRUSTY 34 is offline  
Old 12th Jun 2021, 01:51
  #1256 (permalink)  
 
Join Date: Jun 2020
Location: Gold Coast
Posts: 8
The NG sim is ex- Boeing owned that is housed in the same facility
Ex747 is offline  
Old 12th Jun 2021, 22:13
  #1257 (permalink)  
 
Join Date: Jul 2008
Location: Brisbane
Posts: 507
Qantas charging $800 an hour for 737 Sim in MEL. (contracts no doubt negotiable).
By George is offline  
Old 17th Jun 2021, 22:27
  #1258 (permalink)  
 
Join Date: Jan 2021
Location: Hotel Quarantine
Posts: 25
Qantas announced yesterday that Alliance may increase their Embraer fleet to up to 18 aircraft to service thinner Qantas routes and Jetstar are adding an additional 3 aircraft from Singapore into the domestic market by the end of the year.

The Australian reported that the Qantas group domestic share dropped slightly from 70 to 68% while Virgin having ramped up capacity recently have gone from 24 to 28%.

Rex remained steady at 2%.

I wonder if Rex’s goal of capturing 38% of the domestic market still stands or will there be a rewrite of the ‘Operation Mother’ master plan?

Either way we’re long overdue for another Rex whinge on how unfair everything is.

Last edited by Bull_Shark; 17th Jun 2021 at 22:53.
Bull_Shark is offline  
Old 17th Jun 2021, 23:00
  #1259 (permalink)  
 
Join Date: Feb 2012
Location: BBN
Posts: 561
Their 2% is not commensurate with the rate they’re adding jets to the fleet that’s for sure.
SHVC is offline  
Old 17th Jun 2021, 23:24
  #1260 (permalink)  
 
Join Date: Dec 2001
Location: Melbourne
Posts: 348
Originally Posted by SHVC View Post
Their 2% is not commensurate with the rate theyíre adding jets to the fleet thatís for sure.
It's all a bit confusing. I take QF's 70% share as being the group's (inc JQ and QFLink) share of the total domestic scheduled market not just jet operations. In that case, I'd have thought REX's legacy prop services would've approached 2% of the market. Does anybody have an understanding of this data?
1A_Please is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.