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NZ flight cancellations over Xmas, thanks to Rolls Royce

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NZ flight cancellations over Xmas, thanks to Rolls Royce

Old 17th Nov 2019, 22:44
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NZ flight cancellations over Xmas, thanks to Rolls Royce

Air NZ cancels 82 international flights over Christmas period due to engines

"Air New Zealand has cancelled some of its international flights due to ongoing issues with its Rolls-Royce engines.

The national carrier says maintenance requirements has forced it to cancel some 82 flights, affecting 14,000 customers travelling between 10 December and 5 January.

Most of the cancelled flights were between Christchurch and Perth, as well as Auckland and Sydney, with limited disruption between Auckland and Tonga.

The airline said it would begin processing changes to customer bookings this week and then contact affected passengers.

Air New Zealand spokersperson Dave Wilson said the airline had been performing regular checks on the engines since April and had been doing all it could to fast-track the required maintenance from Rolls-Royce, but there was a significant wait for repair services.

The airline warned there may be further cancellations."
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Old 17th Nov 2019, 22:54
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Seems like any airline with RR engines on the 787 is on a very long road to normality... One can only hope Air NZ (and others) are properly compensated by RR. Although it is almost impossible to compensate for the loss in reputation.
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Old 17th Nov 2019, 23:56
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Forget compensation for Air NZ, what about the disrupted holiday and business plans for the passengers. For one, my family is booked BNE-ALK-LAX in December and onwards plus return in January...

Northern winter should have allowed them to ACMI some Euro jets and send that bill to RR...

Poor planning = poor results!
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Old 18th Nov 2019, 00:07
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Originally Posted by TBM-Legend View Post
Poor planning = poor results!
To whom are you referring?
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Old 18th Nov 2019, 01:03
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To whom are you referring?
Please read my post. Air NZ is responsible for maintaining a schedule. [RR is responsible for getting these engines online.]

My family is booked for 10 Dec ex-BNE to LAX via AKL.
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Old 18th Nov 2019, 01:22
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Originally Posted by TBM-Legend View Post
Please read my post. Air NZ is responsible for maintaining a schedule. [RR is responsible for getting these engines online.]

My family is booked for 10 Dec ex-BNE to LAX via AKL.
Do you have reason to believe your flights are affected?

https://www.airnewzealand.co.nz/travel-alerts
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Old 18th Nov 2019, 01:33
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Originally Posted by TBM-Legend View Post
Please read my post. Air NZ is responsible for maintaining a schedule. [RR is responsible for getting these engines online.]

My family is booked for 10 Dec ex-BNE to LAX via AKL.
In what way is NZ responsible for poor planning when the problem has been created by a once great aero engine company?

"Air New Zealand senior manager of customer care and communications Doug Grant said that while the airline never expected to still be facing issues with Rolls-Royce Trent 1000 engines, it's focused on minimising impact to customers."

You sound like one of those people who requires a train company to have 100 buses available in rush hour when their operations turn to custard due to a suicide.
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Old 18th Nov 2019, 01:49
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Probably chose services with minimal disruption though, rebook pax on other services on the same day so not a huge amount of inconvenience.
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Old 18th Nov 2019, 03:36
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The RR engine issue are well known in the industry and I know ANZ would have been fully briefed by RR not just yeaterday.

Poor performance by RR is like the RB211 saga of early days when Cathay referred to their L1011's at Bi-Stars not Tri-Stars...

We have not been contacted by Air NZ and our issue is connections in LAX to ATL plus other stuff.

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Old 18th Nov 2019, 04:11
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Poor planning = poor results!
Yup, should have planned to fly direct with Virgin or Qantas. ​​​​​​​
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Old 18th Nov 2019, 04:59
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Originally Posted by TBM-Legend View Post
The RR engine issue are well known in the industry and I know ANZ would have been fully briefed by RR not just yeaterday.

Poor performance by RR is like the RB211 saga of early days when Cathay referred to their L1011's at Bi-Stars not Tri-Stars...

We have not been contacted by Air NZ and our issue is connections in LAX to ATL plus other stuff.
https://www.airnewzealand.co.nz/trav...eFrWS6E09iO96a

Neither BNE-AKL nor AKL-LAX are listed as being effected... especially since AKL-LAX (which you’re concerned about due connections) is serviced by the 777.

But don’t let that get in the way of a good moan on the bandwagon.

As for the issues being ongoing... while that’s true, the situation is constantly evolving. RR continue to let Airlines down when their “fixes” end up being band-aids rather than a permanent solution. Inspections, (particularly on the TEN engines) keep getting brought forward which almost always results in a few fails as components “wear out earlier than forecast”. The ones that don’t break then have their EDTO approvals slashed as they reach certain cycle limits which effects certain Airlines more than others due to their Geographical location.

Its an absolute cluster [email protected]$k.
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Old 18th Nov 2019, 05:05
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why would you fly Bne-Akl-Lax?
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Old 18th Nov 2019, 05:08
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Thanks for that update. Much appreciated. The way it was first reported here didn't offer and real details.

PS: Why did we choose ANZ over VA and QF? On the day requested they did not have any availability of our seat class for more than one person. [Mostly QF myself and a little others..]

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Old 18th Nov 2019, 06:44
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Originally Posted by TBM-Legend View Post
We have not been contacted by Air NZ and our issue is connections in LAX to ATL plus other stuff.
Presumably because you aren't affected.
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Old 18th Nov 2019, 07:35
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Never assume!
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Old 18th Nov 2019, 08:49
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Originally Posted by Slezy9 View Post
Seems like any airline with RR engines on the 787 is on a very long road to normality... One can only hope Air NZ (and others) are properly compensated by RR. Although it is almost impossible to compensate for the loss in reputation.
That won't be much use if RR goes broke. The damages from this would be causing a world of hurt to RR.
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Old 18th Nov 2019, 09:14
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1 billion dollars write down in their last annual reports I heard
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Old 18th Nov 2019, 09:31
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Not just RR - every major engine manufacturer has had problems with their latest generation of engines

You get the idea that they're stretching things beyond the limits under pressure to deliver that extra 1% in fuel efficiency - there are no contingency margins left
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Old 18th Nov 2019, 09:42
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Originally Posted by big buddah View Post
why would you fly Bne-Akl-Lax?
Why wouldn’t you, good airline, very good price compared to the other two.
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Old 19th Nov 2019, 00:26
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Originally Posted by Asturias56 View Post
Not just RR - every major engine manufacturer has had problems with their latest generation of engines

You get the idea that they're stretching things beyond the limits under pressure to deliver that extra 1% in fuel efficiency - there are no contingency margins left
Hogwash
Even with the ongoing issues with the Trent (and others), the overall reliability of the latest generation of engines is an order of magnitude better than it was 40 years ago. You just notice it more because today few aircraft have more than two engines.
There was a good reason why 40 years ago, all long range aircraft had three or four engines...
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