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Turbulent times at Nauru Airlines

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Turbulent times at Nauru Airlines

Old 19th May 2019, 06:21
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Turbulent times at Nauru Airlines

After the former CEO GC literally got marched out the door mid-last year, the Chairman’s personal pick from Aerocare (position not advertised, of course, like that of many recent appointments) has seemingly gone the same way. A recent email from the Chairman to all staff advises that PS is “on extended leave” – and we all know what that is an euphemism for. Seems someone at the top doesn’t like a CEO (the Accountable Manager) writing to CASA and others expressing concern about interference from above.

Word is that it is a very unhappy workplace with lots of senior people having been forced out or resigning, several pilots have already gone elsewhere, some LAMEs and Brisbane office staff too – all of whom were committed to the airline but didn’t fit the new mould. Sad indeed when dedication and lengthy in-house experience is squandered.

Watch this space.
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Old 20th May 2019, 01:18
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Captain Jack's comments pretty much on the mark.

Bullying is the name of the game to control someone or drive them out. A comment made by as senior person as you can get at a staff meeting was that "anyone who doesn't embrace the Zapways system will be looking for another job" Zapways is a second rate crewing/tracking/yield management type system at a cost reported to be will over $800,000 that can't yet do the job properly and was introduced without seeking expressions of interest from other vendors - read into that what you may.

The major attrition list to date includes:- Head of Flying Ops (two if you include the one that was shifted sideways into a created position but never used), Operations Control Centre Manager, HR Manager, Engineering Manager, Chief Financial Manager, two CEO's, Senior Base Engineer plus sundry middle level and lower level staff including some who refused to accept that part of their job was making obstetrician appointment for old and senior manager's 20 year old wife.

Contentious appointments include:- Chief of Commercial Operations and Chief of Daily Operations. Both were created positions identified as necessary after an "independent audit" conducted by the cronies who were then given the jobs. Neither position, once identified, was advertised - there's transparency for you. The new Head of Flying Operations - similar story. No ad and an appointment made within 48 hours of the incumbent resigning from the position and before it was even made known to staff - more transparency. Oh, and on a package far in excess of the fellow he was replacing - it helps to be a friend of the one at the top.

Last edited by PacificSpy; 22nd May 2019 at 12:37.
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Old 20th May 2019, 12:05
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I am not quite as ancient as Centaurus in my association with Air Nauru and its morphs into Our Airline and Nauru Airlines but nonetheless remain keenly interested in its fortunes, as does he. To that extent I have actively kept in contact with those with whom I once worked and with those following them and get considerable ongoing feedback from the coal face as a consequence. I have to date sat quietly on the sidelines as events of late unfold but, to say the least, I am flabbergasted at the turn the airline has recently taken, a turn definitely for the worse. I served, amongst others, under the South African CEO and a Nauruan Chairman and, for a subsequent limited time, under an expat Australian Chairman and CEO. Whilst they all had their shortcomings, their management of the airline was far superior to what is happening now. The workforce was unified, dedicated and happy – quite the antithesis to today. Staff were respected and given credit for their doing their job well – there was no “I am God” attitude from on high – everyone was considered equal and worthy. Growth was steady and profits (albeit modest) were made. Compare that to today where staff respect is at an all time low, staff are suspicious of management motives, there is massive staff disengagement and staff are scared of losing their jobs if they dare question the upper management. Profits I cannot comment on. As has been alluded to in another post, rile the upper management and you will be driven out of the place by means fair or foul. Certainly, the opinions I am getting are from those on the shop floor, but they are the vanguard of a successful operation, they have their finger on the pulse and if management lose sight of that then be so at their peril. I hear stories of empire building, allegations of major kickbacks, hiding of expenses and other nefarious deeds. All allegations, mind you, but where there is smoke there is fire and it seems management has done nought to allay these perceptions. That in itself says something because I have it from many there that they have raised concerns only to be shot down. In my day, any issue raised was treated seriously and dealt with to everyone’s satisfaction. That appears far from the case under this current management.I hear they have grand plans, even to the point of a complete re-structuring of the operation. How many jobs will that cost? And what monetary cost is attached to these grand plans – is the Nauruan government so cashed up that they will underpin questionable business decisions for some time to come? I doubt it and it appears they have learned nought from their previous experiences with snake oil salesmen of which I saw plenty. Sad days indeed.
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Old 20th May 2019, 12:48
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What a backward operation. Virgin should buy them. Would be a good pair.
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Old 22nd May 2019, 11:35
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To the journalist that attempted to contact me, you have a full inbox and I am unable to respond to you until you create space in your inbox.
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Old 23rd May 2019, 06:17
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Originally Posted by Captainjack68 View Post
If the CEO was the chairman’s pick what hope is there for anyone? If the CEO was appointed without due process there should be an inquiry by the government into who appointed him and under what circumstances. If the appointment was a failure that person at the top should take responsibility.

Seriously, at what stage will someone on the board or management take a good hard look and say ‘Hold up, all these people can’t be idiots or incompetent. Maybe the problem is one person.’
is the CEO from Nauru or Thpanith? These are all traits of Spanish management that I’ve witnessed firsthand at RwandAir. African management too. West Afrikan to be specific. Ricardo Naval to be more specific. And Marcel from Ivory Coast. I left. The Greeks were fantastic.
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Old 23rd May 2019, 09:40
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" even to the point of a complete re-structuring of the operation. "

AKA - get rid of those that won't toe their line and install flunkies and sycophants.
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Old 23rd May 2019, 10:04
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MartyLAX

MartyLAX I am still unable to send you a private message as your inbox or quota is full. In keeping with anonymity, contact via other means does not ensure my privacy.
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Old 23rd May 2019, 10:49
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So, the word is that the losses are running at eye watering amounts/month. The recent $10 million injection from the Naruan government won’t last long at this rate - and that’s after they spent the $4 - 5 million that was already in the bank when they took over.

Mths losses are likely due in part to the new and completely uneconomic services they insist on operating. Add to this the allegations doing the rounds of lavish spending on business class travel including a non-company related jaunt to a relative’a wedding, forking out accomodation cost for a newly arrived Asian staff member (for another created position - wonder what her qualification is and why the position wasn’t advertised in Australia for suitable applicants), managers still getting paid the hefty consultancy rates (along with accomodation) that they were getting when their “audits” resulted in “identifying” the new positions which they eventually got.

Three additional new positions also advertised today - I reckon they’ll need bigger offices soon.
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Old 25th May 2019, 00:47
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I believe they’re after pilots too, given they are one of the last operators asking the applicant to pay for their own type rating, I wonder how many takers they’ll get?
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Old 25th May 2019, 10:17
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I'm having the weekend off but I reckon management types will still be running around Saturday and Sunday madly as they have been all week trying to find out who is posting, but not leaking, certain allegations.
I'll be back on Monday.

Last edited by PacificSpy; 26th May 2019 at 10:54. Reason: “like headless chooks” to “madly”. Comparison was unfair on chooks
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Old 27th May 2019, 12:49
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Good evening to you all, sorry today's post is a bit late I've been busy reserching certain businesses in the US. Interesting stuff uncovered but still to be fleshed out. More on that in the future possibly.

I wonder what the management thinks of some of the concerns [are they truths?] being aired here? Noticeably, there has been no repeat of a notorious late-night email to all about "malicious rumours and scaremongering" so it could be reckoned this thread is hitting a nerve and the comments valid.

Many hope the very recent airline budget/financials delivery to the Naruans was the true and accurate representation of matters. It come, but, as no surprise that there are those with doubts and reckon phosphate royalties, refugee revenue and any following propping up ability won't last forever.

Has the countdown begun as the concern of many is it has? Management would be wise to listen to the concerns of the Mzansi expatriate re any "perilous situation" the airline is in and do something about it. Figures do not lie, not with the megabucks draining away and the jobs that potentially go with it.

Captain Jack said: "If the appointment was a failure that person at the top should take responsibility." I love your weird sense of humour, what is that about pigs flying?

Keep the PM's coming
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Old 30th May 2019, 04:56
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I've been directed towards information of previous airline management involvements of some people - it doesn't seem something that I'd be proud of. Two failed airlines are there in the mix. it is readily available on Google with the proper searching which I was able to do last night.

It is a bit disappointing that there aren't more posts from those currently there. However, given the reportedly punitive environment and bullying that exists, T'm not surprised people wont outspeak in fear of their jobs. it seems, then, that the recent "empowerment training" was a waste of even more money and fear of job security prevails. incidentally, I've been asked if there is a link between the overseas deliverer of this training and management? Can anyone respond?

It has been reported to me that one employee recently told the former CEO (whilst he and one boss were still buddies) that he was "full of sh!t". Having been told of the circumstances that cause that comment to be made, i think it was justified. The person was later gotten rid of on questionable grounds over a minimal matter without the opportunity that anyone knows of to rectify matters. JUST Culture - 'scuse me whilst I crack some ribs laughing. People are well aware of the episode - the fear is real. Yet another resignation took effect a few days ago.

In the meantime, are more expensive consultants still being engaged and what was that I said about needing more office space?

Waiting to verify much of what I've received in PM's. If there a quarter true, it'd be explosive.

Last edited by PacificSpy; 30th May 2019 at 07:35.
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Old 31st May 2019, 09:14
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Who Cares?

Why would anyone care? Pacific Spy simply running his or her own commentary.

Its pathetic.
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Old 1st Jun 2019, 06:54
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I think Pacific Spy just got the bite they were looking for. Well played
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Old 2nd Jun 2019, 08:29
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Is DSD one of TJ's mates or just a twit ? It affects thousands of people from all the Nauruans to all the staff and families of those employed by the Airline. I find it so sad to see what was once a viable operation with a dedicated and happy staff mismanaged due to either incompetence or more sinister reasons, into one devoid of operational and financial integrity. Your guess as to why is as good as mine,The money pit must be nearing empty and I predict the next move will be selling aircraft to raise more funds then replacing them with unaffordable leased aircraft thereby ensuring the eventual demise of the company. With four CEOs, Four FOMs and nearly all other staff either sacked or made so uncomfortable they resigned in just 12 months my question is where is CASA ?
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Old 2nd Jun 2019, 10:36
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A bit slow with a reply, the decent snow dump at Perisher during the week was too tempting

Yes, DSD, I'm giving a commentary for reasons that seem beyond your ability to recognise. I'm not there to be sacked and therefore not able to be intimidated. I post on behalf of those fearful of their jobs - many examples where getting on the wrong side of people, rightly of wrongfully, saw them either forced out or leave before things got worse. Would YOU speak up in those circumstances? is yours a toxic work atmosphere? I'd bet you'd care if it was affecting you.

CASA (Carza!!) audit starts this week. The managers really need to be hoping CASA don't dig too deeply and concentrate on fixing things. Will CASA be made aware that Zapways (aka Crapways by many - I like) wasn't able to track flight crew times and duties properly? PMs to me indicate that was confirmed in a pilots meeting a month or two ago. Even if it has been fixed there would still remain a gap in the records between it's introduction through any fix. Shouldn't have needed fixing in the first place for the mega bucks it cost but, I guess that's a risk when you impose a system and not consult with all the users that will have to work with it.

Last edited by PacificSpy; 2nd Jun 2019 at 11:14.
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Old 2nd Jun 2019, 10:59
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Carza? Who calls it Carza FFS??? Even the blokes who work there pronounce it "Cassa".
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Old 2nd Jun 2019, 11:35
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Originally Posted by ringbinder View Post
Carza? Who calls it Carza FFS??? Even the blokes who work there pronounce it "Cassa".
TJ always pronounces that way!
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Old 2nd Jun 2019, 22:50
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He seems to have trouble with a few big words. maybe that's why he calls himself TJ
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