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Emergency Exits

Old 17th Jan 2018, 01:13
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Emergency Exits

So if Virgin are now charging extra for an emergency exit seat, and no one buys one for the flight, who operates the emergency exit in the event of an accident? I noticed on a recent flight with empty seats that when a gentleman moved to an empty exit row after take-off, he was politely asked to pay for the upgrade or get out! He moved out of the completely vacant exit row.
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Old 17th Jan 2018, 01:26
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when a gentleman moved to an empty exit row after take-off, he was politely asked to pay for the upgrade or get out!
Charming! Is this any way to treat a 'guest'? And I bet it'll be quite a while before the said gentleman ventures onto a VA aircraft again.
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Old 17th Jan 2018, 01:36
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Exit rows don't have to be occupied. The regulations only cover the type of person that must sit in them, if they are occupied.

To answer your question: Who operates the exit....? The first person to get to it!
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Old 17th Jan 2018, 03:07
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Emergency exits where operated by pax (eg 738's o'wing etc) do require exit row to be occupied - refer Operator manual
AT
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Old 17th Jan 2018, 04:39
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Few years back we didnít have enough pax onboard for the exits (A320). Return was full so they asked some ground staff to go along to fill the seats to avoid cancellation.
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Old 17th Jan 2018, 04:42
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Originally Posted by andmiz View Post
The first person to get to it!
So rather than have someone who has been briefed on the operation of the emergency exit the airline would prefer someone who hasn't been briefed.
Interesting.
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Old 17th Jan 2018, 05:30
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Originally Posted by Ken Borough View Post
Charming! Is this any way to treat a 'guest'? And I bet it'll be quite a while before the said gentleman ventures onto a VA aircraft again.
And sadly not surprising. On a VA flight over the Christmas holidays an elderly passenger seated behind me started to become ill and requested a blanket - apparently Virgin are "trialling" having customers pay for blankets, and on this occasion they had sold out. The apologetic cabin crew instead said they would turn up the temperature in the cabin by a few degrees (no fault on theirs, at least they tried to assist) which helped the poor lady, but made for a rather uncomfortable flight for many of the rest of us... I was already annoyed at this lack of regard for passenger health and comfort, but reading about the exit row charges and potential safety implications, I too will think twice about booking with VA again any time soon.
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Old 17th Jan 2018, 06:17
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Qlink Dash 8 last week. They asked for volunteers to fill in the last seat in the exit row. ... I got a bit more legroom (-:
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Old 17th Jan 2018, 06:30
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Originally Posted by PoppaJo View Post
Few years back we didnít have enough pax onboard for the exits (A320). Return was full so they asked some ground staff to go along to fill the seats to avoid cancellation.
Hmm you had less than 4 able adults on the outbound leg? Seems quite the edge case...

And what happened to said ground crew on the fully booked return leg?
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Old 17th Jan 2018, 08:16
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Originally Posted by atakacs View Post
Hmm you had less than 4 able adults on the outbound leg? Seems quite the edge case...

And what happened to said ground crew on the fully booked return leg?
Iirc we needed 2 at each overwing IE. 8 per flight on the 738. It's been a while tho
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Old 17th Jan 2018, 08:55
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Originally Posted by Poppa
Few years back we didnít have enough pax onboard for the exits (A320).
I'll call "dodgy" on that too, Atakacs!

We did have a rule that below XX pax, there was no requirement for pax in Exit rows. Now, if there are any pax on board, the exit rows get filled in order. If you don't have the number of pax to fill all the exit row seats, we certainly don't cancel the flight!

Poppa, come on, out with the True News!!
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Old 17th Jan 2018, 10:04
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If under a certain number of pax, exit rows do not need to be filled in line with CASA requirements.

Only ABPís may be seated in the exit row and must be briefed so you canít just have anyone moving in there without a briefing (CASA requirement).

On top of that, these are sold as extra revenue seats (economy x). Letting just anyone sit there would be akin to letting anyone into J class just because the seat/row was free.

Just to be clear, if no one has purchased exit row seats and number of pax now requires exit row to be filled, they will be filled by pax. Ground crew will in this case issue seat changes to meet the requirements.
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Old 17th Jan 2018, 10:16
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So... If the numbers required an exit seat being filled and if a Non ABP bought the exit seat would they be told to move and the seat given to an ABP?
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Old 17th Jan 2018, 10:27
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Correct, you have to be an ABP to be seated in overwing exit row. Ground crew will assess in the first instance and then cabin crew also have power to move non-ABP out. Affected pax will then be refunded the amount paid for said row. Mind you, when you select exit row online, system makes you check a box ensuring you know the requirements to be seated in exit row.
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Old 17th Jan 2018, 11:20
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I have been offered an exit seat by Virgin gate staff when it became apparent they didn't have enough.
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Old 17th Jan 2018, 12:03
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Originally Posted by Capn Bloggs View Post
I'll call "dodgy" on that too, Atakacs!

We did have a rule that below XX pax, there was no requirement for pax in Exit rows. Now, if there are any pax on board, the exit rows get filled in order. If you don't have the number of pax to fill all the exit row seats, we certainly don't cancel the flight!

Poppa, come on, out with the True News!!
Unfortunately was the case. My previous employer was under the close watch of the regulator at one stage, who at one point was given a over and above set of rules to follow in order to operate.
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Old 17th Jan 2018, 12:11
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I assume you are referring to the Tiger grounding and the million restrictions CASA slapped on them in order to operate right after.. I assume these were all lifted so would be a one off
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Old 17th Jan 2018, 13:06
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Originally Posted by turbantime View Post
Correct, you have to be an ABP to be seated in overwing exit row. Ground crew will assess in the first instance and then cabin crew also have power to move non-ABP out. Affected pax will then be refunded the amount paid for said row. Mind you, when you select exit row online, system makes you check a box ensuring you know the requirements to be seated in exit row.
QF don't refund EROW charges unless ineligible pax call at least 24 hours prior departure
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Old 17th Jan 2018, 13:58
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Fwiw I remember flying a pretty empty AirBerlin 321 with passengers only at the extreme ends of the cabin. The emergency rows all remained empty.
When I enquired to cabin crew about this they explained it was for weight and balance.
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Old 17th Jan 2018, 14:32
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Fwiw I remember flying a pretty empty AirBerlin 321 with passengers only at the extreme ends of the cabin. The emergency rows all remained empty.
There should be some commonsense applied. If there's only twenty pax on board with at least 3 FAs, why on earth do all the overwing exit seats have to be full of ABPs?

They could all get out of one of the main doors in a few seconds, without needing to use the OWs.
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