Go Back  PPRuNe Forums > PPRuNe Worldwide > Australia, New Zealand & the Pacific
Reload this Page >

Qantas' broken and overworked A380 fleet

Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

Qantas' broken and overworked A380 fleet

Old 2nd Jan 2017, 08:04
  #41 (permalink)  
 
Join Date: Mar 2007
Location: australia
Age: 74
Posts: 907
Likes: 0
Received 0 Likes on 0 Posts
Me thinks your logic is a wee bit warped there NZKiwi, an almost angelic name to boot, I might add.
Duty travel tech crew are booked firm, no travelling public displaced!
Another thing ,no tech crew , no go , which is the only reason tech crew would displace paying passengers otherwise Alan and every other passenger would miss their party.
Plus it's contractually agreed upon, for techies to be up the pointy end vieing against all the management wunderkinds and fatigue issues might have something to do with the whole enchilada for tech crew as well.
blow.n.gasket is offline  
Old 2nd Jan 2017, 08:10
  #42 (permalink)  
 
Join Date: Aug 2007
Location: All over the Planet
Posts: 868
Received 12 Likes on 5 Posts
Duty travel tech crew are booked firm, no travelling public displaced!
*cough*. *cough*
Ken Borough is offline  
Old 2nd Jan 2017, 08:16
  #43 (permalink)  
 
Join Date: Jul 2008
Location: bunkeronthe1st
Posts: 158
Likes: 0
Received 2 Likes on 2 Posts
If crew are "must go" for operational requirements, I don't see a problem. Otherwise more people with be disrupted.
Pilots and cabin crew keep QF operating. If they are booked duty travel and are "must go" (I'm sure people here can figure out what that means), then they SHOULD displace paying passengers, that's obvious. Management are never "must go". They are important, but are not operationally important.
However, again, nobody has verified that AJ was there. I know for a fact he has stayed behind in the past to allow Passengers to get home. Just seems too convenient for the lynch mob.

Last edited by Fatguyinalittlecoat; 2nd Jan 2017 at 08:31.
Fatguyinalittlecoat is offline  
Old 2nd Jan 2017, 10:09
  #44 (permalink)  
 
Join Date: Jan 2008
Location: australia
Posts: 213
Likes: 0
Received 0 Likes on 0 Posts
Hi all....have not posted for years but got on here to see what was happening to the A380 gone AOG......as far as I remember AJ payed full price for his seat part of his deal as CEO...don't know if that is still correct ...I don't like him like the rest of people on here for what he has done to this airline but as the CEO and only taking one seat ...does it make that much difference.....on a side note I bumped him to y-class years ago when I was on duty travel and he was CEO of Jetstar....he was not happy.....but I was and he still remembered it when I meet him at a few QF meetings ...all I said to him was ...."you should have a better union looking after you"...funny at the time
the rim is offline  
Old 3rd Jan 2017, 08:48
  #45 (permalink)  
 
Join Date: May 2013
Posts: 205
Likes: 0
Received 0 Likes on 0 Posts
He is the CEO of the airline. It's a ridiculous statement to say that he should go sit in the back. And even if he did, what difference would it make?

Seriously people, get real.
PPRuNeUser0184 is offline  
Old 3rd Jan 2017, 12:27
  #46 (permalink)  
 
Join Date: Feb 2002
Location: NSW
Posts: 4,273
Received 36 Likes on 27 Posts
Don't forget Australia is built on the "tall poppy syndrome"...
TBM-Legend is offline  
Old 3rd Jan 2017, 21:05
  #47 (permalink)  
 
Join Date: May 2001
Location: Brisbane, Australia
Posts: 1,392
Received 20 Likes on 6 Posts
Let's not forget that this guy has form when it comes to inconveniencing his customers. He shut down the entire airline. Remember that?

Not even Australia's enemies managed to do that during WWII.
Fris B. Fairing is offline  
Old 4th Jan 2017, 04:10
  #48 (permalink)  
 
Join Date: Dec 2003
Location: Australia
Posts: 926
Likes: 0
Received 0 Likes on 0 Posts
Whilst it is wrong to equate the 2, I see someone has knicknamed AJ as "Captain Concordia".
rjtjrt is offline  
Old 5th Jan 2017, 21:18
  #49 (permalink)  
 
Join Date: Dec 2007
Location: thelodge
Posts: 139
Likes: 0
Received 0 Likes on 0 Posts
Relax and enjoy

I remember paxing home on duty travel after a very long day of multi sector domestic flying.
The gate agent asked if I'd accept the jump seat so they could upgrade someone.
Being a two hour sector BNE/MEL and having to use the uncomfortable 737 jump seat I politely declined.
She snarled at me for not being a team player and told me many pilots offer up their duty travel seat in the cabin.
If it's ok for the CEO to take a seat when things go bad then the example has been set. I'm not suggesting The CEO has done anything wrong either.
He may have been entitled to a seat just as our staff are whilst "on duty".
If I'm ever asked again I'll think, what would Alan do now?
fearcampaign is offline  
Old 6th Jan 2017, 08:10
  #50 (permalink)  
 
Join Date: Aug 2007
Location: All over the Planet
Posts: 868
Received 12 Likes on 5 Posts
He shut down the entire airline.
What has this to do with the A380 fleet utilisation? And what AJ did was what any half-decent CEO would have done given the evidence that was put before him. Qantas, as a result of wildcat industrial action, was at the time notoriously unreliable to the extent that forward bookings had fallen over a cliff. Should he have acquiesced or taken action to bring the nonsense to an end? I, and many others, think he did the right thing.

Back to the topic.....
Ken Borough is offline  
Old 6th Jan 2017, 09:38
  #51 (permalink)  
 
Join Date: Jun 2011
Location: S33E151
Posts: 1,086
Received 59 Likes on 29 Posts
Originally Posted by Ken Borough
What has this to do with the A380 fleet utilisation? And what AJ did was what any half-decent CEO would have done given the evidence that was put before him. Qantas, as a result of wildcat industrial action, was at the time notoriously unreliable to the extent that forward bookings had fallen over a cliff. Should he have acquiesced or taken action to bring the nonsense to an end? I, and many others, think he did the right thing.

Back to the topic.....

What AJ did was panic, the man has the managerial skills of an household pot plant. He shouldn't be in charge of anything more complex than a garage door opener as he is demonstrably incompetent. His skill lies in extracting himself a good deal - and in that, he's pretty good. The airline is but a shadow of its former self and is depressing to know. But clearly you don't understand or you wouldn't hold an incompetent in such high regard. On your 'Back to the topic' comment, you will find (sooner or later) that all roads do indeed lead to Rome. In AJ's exalted office there would have been a glass box with a fiddle inside. The glass box has long been broken, such is the frequency of its use.
V-Jet is offline  
Old 6th Jan 2017, 20:28
  #52 (permalink)  
 
Join Date: Jun 2001
Location: Wherever I can log on.
Posts: 1,868
Received 6 Likes on 5 Posts
Ken, your comments do not reflect the facts at the time - it was an organised PR exercise to show the public that AJ was tough and decisive.

By management's own figures, the shutdown cost $190M (I believe that it was much more) and a further $60M was spent on subsequent legal expenses. The real cost was the extreme damage that was done to hundreds of thousand loyal Qantas passengers.

The lengths that Joyce went to to prevent the book about this dreadful act from being published is indicative of how deceitful he was to the public and shareholders. The shareholders should be outraged about the damage done and the reduction in share values.
Going Boeing is online now  
Old 6th Jan 2017, 23:32
  #53 (permalink)  
 
Join Date: Jun 2006
Location: Terra Firma
Posts: 224
Received 15 Likes on 5 Posts
Originally Posted by Going Boeing
The shareholders should be outraged about the damage done and the reduction in share values.
Unfortunately majority ownership is in the hands of 3 or 4 large investment funds. Their QF shares are but a small part of their investment portfolios, so a depressed QF share price has minimal impact to them. Besides, the fund managers are (or are hoping to be) on the same corporate / board / director / CEO gravy train, so they are hardly going to rock the boat.
Bleve is online now  
Old 7th Jan 2017, 11:58
  #54 (permalink)  
 
Join Date: Feb 1999
Location: Lost in Space
Posts: 275
Received 1 Like on 1 Post
"Gravy train"

Where is the "agree" button?
t_cas is offline  
Old 14th Jan 2017, 16:43
  #55 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by p.j.m
Not only the A380's, every night I hear QF25 fly overhead on its way to Japan, you can tell when the older B747's are being used, because they "whine" like they are struggling to keep running. The more modern ones don't have the whine.

Clearly they need more and better maintenance.
Oh please!!! Whining is a characteristic of the engine, RR are not whiny but GE are excessively whiny. It's nothing to do with maintenance. I'd put my money on QF 747-400s still being amongst the most well looked after and best maintained in the world. The A380 issues are because it is a CRAP aircraft as all Airbus product is... I for one would be happier to see Qantas do something innovative-ish and dump the 12 A380s and replace them with 777-10 or 747-8i.
AerialPerspective is offline  
Old 14th Jan 2017, 16:46
  #56 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by roundsounds
They'd be the Rolls Royce powered 744s you hear with the whine, the GE powered 744ERs don't have that whine.
Other way around I think you'll find... GEs have always done that. I used to prefer to fly Ansett wherever possible over TAA in the old days because I couldn't abide the whiny sound of the A300, it was like a constant droning while especially on decent and approach. DC-10s which mainly had GE CF6 also had that sound.
AerialPerspective is offline  
Old 14th Jan 2017, 17:02
  #57 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by Fris B. Fairing
There used to be a staff travel category of "MUSTGO".

Entirely appropriate. He must go.
There was at other airlines, it was an IATA code but for Qantas it was originally BM1P/P100 or MM1P/P100 when they had alpha numerics (e.g. Crew who were positioning were Postive Space, e.g. PS5P/P185, etc. and High Priority LSL trip CS, etc. I can't remember all the codes but it was something like, in descending order MM/BM, FS, PS, CS, AD, SA and then they went to numerics... Senior Mgmt/CEO/Board Member when on urgent business (read, always)... 1, Operational Duty Travel something like 11 through 18, starting with Tech Crew and flowing through to Cabin but actually useable by Ground Staff as well... many thought that was a Crew code but it was actually "Positioning to effect the operation of an aircraft". I had one once, a new process was required to be trained to staff at a certain location to do with Loadsheet production, we were given an Op Duty Tvl category because if we had not been there and trained the personnel, the aeroplane may not have operated. Following on from that (they've probably changed now) was 19 (Commercial Upgrade, usually due prev. mishandled or similar), 20-35 various levels of semi-firm travel and the higher class of e.g. 30 year LSL trip or something then Space available from about 45 through to 77 - e.g. 77Y/Y4000/YY (where YY is other airline code). From memory the first number is the onload priority, then the bookable class, / then maximum upgradable class, then a number which defines the upgrade order but is made up of two digits indicating type of travel and year of joining. It was a very simple and effective system and even in the QUBE days, pre-Amadaeus CM DCS, the table in the system which I think was called the CPI (carrier priority index) was spot on accurate, you would need to override it at flight close to upgrade wrongly and it would be picked up. From other aspects I've seen of CM, I assume it's a lost more sophisticated now as I think if upgrades (staff aside) of commercial pax are required I think the system has a file that ranks by FF tier then and/or by pax priority, e.g. the company that is most valuable to QF and perhaps the person that signs the contracts can rocket to the top which is pretty smart business actually however this last bit I was told so it may be a capability that I haven't described properly or on the wish list but I'm pretty sure it's real. You can bet despite the outcome of the DXB delay that I bet Platinum One, Platinum and Gold didn't have to hang around.
AerialPerspective is offline  
Old 14th Jan 2017, 17:20
  #58 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by QuarterInchSocket
"His" airline? Get real!

He SHOULD not have a seat to begin with and wait in line with all the others on staff travel; those folks paying for his lavish lifestyle SHOULD have the highest of all priority, in all cases, excepting defined exceptional circumstances.

Joyce is nothing more than a recipient of the spoils earnt by many hard working people. He is not singularly responsible for its success, either.

Should his position, or any other like it, allow priority passage over the common man paying his "less than A380 Captain's" wage?

In my view, an emphatic no!
Years ago at Ansett, Rod Eddington turned up late at the gate in SYD, traffic I think... anyway, being used to 'special treatment' given to execs the gate staff member said "Sorry Mr Eddington, the flight is closed but I'll get it open for you" and then said to her college, "...we'll need to downgrade the staffy in 3A (for example) to upgrade Mr Eddington". Rod Eddington said straight away... "Hold on, no, please don't do that, that's not fair, I was late, I knew I was late, I rushed to the gate in the hope I might be on time but I wasn't so please, DO NOT, re-open the flight and certainly do NOT displace someone who WAS here on time and just put me on the next flight to MEL, it's not THAT urgent". The gate agent said "Are you sure" to which Rod replied "Yes, I'm the ******** that turned up late so I should go on the next flight with a seat available for me". That conversation was all over the network at every airport by midday AND the response was "We really like this guy". A few years before at Qantas, a staff member was severely bullied and abused by a person claiming to be a personal friend of the Chairman (the now late Jim Leslie, at the time). This person threatened the staff member with his/her job. This got back to Jim and he issued a memo worldwide to all staff saying "Recently, blah, blah, blah, etc....... (outlining the incident). THEN: "This communication is to assure all staff worldwide that in the normal performance of their duties they have nothing to fear from any friends of the Chairman and no special treatment whatsoever, waiving of rules, special accommodations, etc. are to be made for ANYONE claiming to be so... Ladies and Gentlemen, as far as the day to running of the airline is concerned the Chairman has NO friends!!!" Additionally he asked that copies of the memo be kept at Service Desks and Sales Offices and given to any customer so claiming. Similarly, people were bowled over by this and respected him for it immensely. He was also approachable enough to be more than mildly amused when he learned that his (affectionate) 'nick name' amongst the staff was "the man with no friends"
AerialPerspective is offline  
Old 14th Jan 2017, 17:25
  #59 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by blow.n.gasket
Isn't the CEO one of the category's of staff allowed to travel on the flight deck?
Then why the hell didn't he lead by example and do that rather than displace commercial passengers.
The very people who cough up some $14 million bucks a year to pay his remuneration.
This leads into another question.
How many $ millions of bucks are Year are spent on Bain & Co?
Why is this exorbitant amount spent on consultants to make business decisions when Qantas already has one of the highest paid executive airline management teams in the world.
OINK OINK , pigs at a trough!

PS FLIEGENMONG very cryptic, reference the chocolate bar.
Anything to do with brown hankies or bandannas in the back pocket?
I have it on good advice that that is the ONLY reason he jumped on the earlier flight and opted to use that option to travel on the flight deck to free up a seat for a commercial pax... I could be wrong though but that's what I heard from more than one source.
AerialPerspective is offline  
Old 14th Jan 2017, 17:31
  #60 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 340
Received 53 Likes on 26 Posts
Originally Posted by blow.n.gasket
Isn't the CEO one of the category's of staff allowed to travel on the flight deck?
Then why the hell didn't he lead by example and do that rather than displace commercial passengers.
The very people who cough up some $14 million bucks a year to pay his remuneration.
This leads into another question.
How many $ millions of bucks are Year are spent on Bain & Co?
Why is this exorbitant amount spent on consultants to make business decisions when Qantas already has one of the highest paid executive airline management teams in the world.
OINK OINK , pigs at a trough!

PS FLIEGENMONG very cryptic, reference the chocolate bar.
Anything to do with brown hankies or bandannas in the back pocket?
It's not a new phenomena, it started in the 70s. My father was a manager then and the first foray into using consultants turned out to be a disaster as the old saying goes "they borrow your watch to tell you the time and then walk away with your watch". To rebuild some semblance of unity a lot of people including my Dad were invited to a meeting to 'have it out' over the disaster. He was one of the few that stood up and the question he asked was "Considering (at that stage) we've now been in business for between 55-60 years and are largely seen as the most experienced airline or in a very small group who are... when do you think we might be able to safely make these decisions ourselves using the resources of the 12,000 people who work here and are very experienced". The Exec at the time (although not on an exorbitant salary) responded something like "We'll never hesitate to bring in expertise when we feel it's necessary" to which Dad responded "That's what I thought". Now, I only mention this because the consultant fad had just started back then and even though QF was govt. owned (although an unlisted public company) there were still people around who presumably loved using consultants because there's someone to blame if it doesn't go well.
AerialPerspective is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.