Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

Jetstar loading issues

Old 3rd Dec 2015, 09:53
  #1 (permalink)  
Thread Starter
 
Join Date: Mar 2008
Location: Sydney Australia
Age: 73
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
Jetstar loading issues

Apologies if there is already a thread on this, but the ABC News web site has this article on a couple of Jetstar "oopsies" in October:

Jetstar plane investigated after passengers had to move due to balance issue

Jetstar plane investigated after passengers had to move due to balance issue - ABC News (Australian Broadcasting Corporation)
rob_ginger is offline  
Old 3rd Dec 2015, 21:43
  #2 (permalink)  
 
Join Date: Sep 2002
Location: Australia
Age: 74
Posts: 314
Received 2 Likes on 1 Post
I like the second part of that article;

Second Jetstar flight being investigated
ATSB will also examine another Jetstar flight 10 days earlier, which took off with 16 more passengers than the pilots knew about.
As a result, the flight from Brisbane to Melbourne was more than 1,300 kilograms heavier than the crew was anticipating.


Is CASA going to suspend the Captain's licence, like they did to me (over 21 years ago)?

C'mon CASA. What are you going to do....double standards, eh???
dogcharlietree is offline  
Old 3rd Dec 2015, 22:00
  #3 (permalink)  
 
Join Date: Mar 2004
Location: Home
Posts: 791
Received 19 Likes on 12 Posts
"We've had no flights operate with this type of error since we introduced these measures."

So what type of errors have they had since?
Going Nowhere is online now  
Old 3rd Dec 2015, 22:53
  #4 (permalink)  
 
Join Date: Jun 2003
Location: Australia
Posts: 469
Likes: 0
Received 0 Likes on 0 Posts
As well as the obvious weight and balance issues in both of these incidents, what about the security issues?

How did 16 extra pax get on board without the crew knowing or did the cabin crew have a different count to the pilots? If they did what sort of procedures allow that to not be compared prior to flight?

There is also the issue of the new kiosk/home computer check in. How does the kiosk/computer know that (for example take any number) the 20 larger than normal footballer pax sitting together may pose a weight and balance problem? Since this system replaces the previous human one who could see this problem as it evolves, what computer input looks at this?

Surely when the bright young things came up with this someone should have asked the questions.

I recently went SYD/MEL/SYD on another carrier using the home computer printout and at no time was my identity checked against my boarding pass.

Like automated aircraft ,the automated checkin systems seems to have evolved into a system that has thrown the baby out with the bathwater.

Wunwing
Wunwing is offline  
Old 3rd Dec 2015, 22:55
  #5 (permalink)  
 
Join Date: Mar 2002
Location: Seat 1A
Posts: 8,532
Received 72 Likes on 41 Posts
The pilot said it was necessary to pull back almost completely on the controls in order to lift the nose off the runway.
They're not controls, they're joysticks!
Capn Bloggs is offline  
Old 3rd Dec 2015, 22:57
  #6 (permalink)  
 
Join Date: Jun 2003
Location: Australia
Posts: 469
Likes: 0
Received 0 Likes on 0 Posts
so the joysticks don't control the aircraft?
Wunwing is offline  
Old 3rd Dec 2015, 23:00
  #7 (permalink)  
 
Join Date: Mar 2002
Location: Seat 1A
Posts: 8,532
Received 72 Likes on 41 Posts
Lighten up, onewing, it was a joke...
Capn Bloggs is offline  
Old 4th Dec 2015, 01:02
  #8 (permalink)  
 
Join Date: Feb 2002
Location: Australia
Posts: 380
Received 0 Likes on 0 Posts
Dogcharlietree,

Thankfully, things have changed a bit in the last 21 years. I imagine that's exactly what would have happened back in "the good old days".

The crew may not have been aware of it for a number of reasons. The investigation will reveal all soon enough.

I hope you got back to flying soon enough.
Willie Nelson is offline  
Old 4th Dec 2015, 01:11
  #9 (permalink)  
 
Join Date: Sep 2002
Location: Australia
Age: 74
Posts: 314
Received 2 Likes on 1 Post
Hi Willie.
No. The bastards stopped me getting at least two jobs.
Am I bitter and twisted? You bet your sweet Nellie I am.
I guess I'd better have a cup of tea, a Bex and a good lie down.
dogcharlietree is offline  
Old 4th Dec 2015, 01:14
  #10 (permalink)  
 
Join Date: Sep 2002
Location: Australia
Age: 74
Posts: 314
Received 2 Likes on 1 Post
And for info, there was one pax on my flight who I was totally unaware of and to this day, I still don't know who authorised her or why I was not informed.
dogcharlietree is offline  
Old 4th Dec 2015, 08:40
  #11 (permalink)  
 
Join Date: Feb 2011
Location: Oz
Age: 68
Posts: 1,913
Received 294 Likes on 123 Posts
Tiger was grounded for reasons known, and showing very little procedure change in house, they were halted and severely restricted afterwards they were granted flying rights.

Jetstar is the same, serious incidents are continuing yet no penalties/restrictions/warnings? I've lost count the amount of incidents over the last 24 months.

What am I missing here? Where's the show cause?
PoppaJo is offline  
Old 4th Dec 2015, 08:58
  #12 (permalink)  
 
Join Date: Jul 2008
Location: south pacific vagrant
Posts: 1,334
Likes: 0
Received 0 Likes on 0 Posts
qantas owns casa.

we all know that.
waren9 is offline  
Old 4th Dec 2015, 10:09
  #13 (permalink)  
 
Join Date: Jan 2002
Location: Australia
Posts: 92
Likes: 0
Received 0 Likes on 0 Posts
Poppa Joe,
Apart from these two.Could you list 5 serious incidents at Jetstar in the last 24 months ?
mppgf is offline  
Old 4th Dec 2015, 11:14
  #14 (permalink)  
 
Join Date: Jan 2006
Location: Ijatta
Posts: 435
Likes: 0
Received 0 Likes on 0 Posts
I knew captains who would hold the push until they received a manual head count from the flight attendants.

If the manual passenger count didn't match the numbers uploaded from the gate agents, the captains would delay the push further until the discrepancy was resolved.

Wise men, these captains.
wanabee777 is offline  
Old 4th Dec 2015, 11:24
  #15 (permalink)  
 
Join Date: Jan 1999
Location: Next door to Hell
Posts: 149
Likes: 0
Received 0 Likes on 0 Posts
This will surley get me banned forever from this site but even as a rumour site, it has to be said,
"Pilots are pathetic *****."
And I'm a pilot. Good ridance pathetic pricks. Yuck.
fender is offline  
Old 4th Dec 2015, 11:32
  #16 (permalink)  
 
Join Date: Jan 2006
Location: Ijatta
Posts: 435
Likes: 0
Received 0 Likes on 0 Posts
I'll take that as a compliment.

Toodles...
wanabee777 is offline  
Old 4th Dec 2015, 11:57
  #17 (permalink)  
 
Join Date: Apr 2000
Location: Devonport Tasmania Australia
Posts: 1,837
Likes: 0
Received 0 Likes on 0 Posts
I do recall an incident ex ADL where 5000kgs of through cargo ex SYD to PER was reported as 500kg and a 727-276 took far to much runway to get airborne and flew like a brick.

So much for "automated" load control.

It's only as good as the fully trained hands at the gate (small port mentality here) and the vigilance of the loco and bag snatchers.

Yep - I'm a dinosaur.

Best all

EWL
Eastwest Loco is offline  
Old 4th Dec 2015, 23:42
  #18 (permalink)  
 
Join Date: Jul 2014
Location: Melbourne
Age: 37
Posts: 10
Likes: 0
Received 0 Likes on 0 Posts
Problem is Eastwest Loco, these days in the race to the bottom, contract ground handlers have poorly trained, poorly paid, disinterested staff with big turnover, the turnover meaning limited build up of experienced stafg!

One port i know of has seen 2 Jetstar flights incorrectly loaded, due to inexperienced poorly trained ramp staff!

The Jetstar checkin and load control systems are designed with one thing in mind only..... To be as cheap to own and operate as possible!

Also as mentioned by a previous poster, how can the headcount be out by 16!

Self checkin means the airlines really have no idea who or what state their passengers are in who board their flights!
westjet is offline  
Old 5th Dec 2015, 00:12
  #19 (permalink)  
 
Join Date: Jul 2003
Location: Somewhere
Posts: 3,067
Received 138 Likes on 63 Posts
Correct me if I'm wrong but aren't these functions all outsourced to a Asian contractor at Jetstar?

If so Jetstar have no real control over it anyway and all can they do is keep changing contractors.
neville_nobody is offline  
Old 5th Dec 2015, 02:27
  #20 (permalink)  
 
Join Date: Mar 2005
Location: N/A
Posts: 5,880
Received 362 Likes on 192 Posts
And for info, there was one pax on my flight who I was totally unaware of and to this day, I still don't know who authorised her or why I was not informed
The system would seem to hiccup from time to time. Boarded a QF 747 in MEL bound for LAX via SYD some 15 to 20 years ago to find someone else had my allotted seat. We both had boarding passes specifying the same seat. A check of the manifest by the FA (first class should it make a difference) and no mention of me. Alternative seat found and all was well. Would the flight deck have been advised?
megan is online now  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.