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Old 11th Jul 2014, 22:44
  #81 (permalink)  
 
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I have received some feedback that a measure of performance should have been included in the selection criteria. We have carefully considered this as I am passionate about developing a high performance culture within Maintenance Operations. On balance, we decided that on this occasion that it was not appropriate to include a performance assessment
With reference to the above post by Chockchucker, what stands out to me are the words "we have decided that on this occasion".

We have all been suspicious, for some time, that this is part of a grand plan being rolled out. Those words make me feel as if this is just the very start of the demise of us all.
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Old 12th Jul 2014, 00:54
  #82 (permalink)  
 
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Texas Tony Rattled?..............


I wanted to say a few things about a notice issued by Steve Purvinas of the ALAEA on 11 July.

Firstly, I’d like to reiterate that this week has been tough on all of our people. A decision to retrench an employee is not one that is taken lightly, particularly when the employee has provided many years of loyal service to Qantas. The decision has profound impact on the employee, his or her family and all of his or her workmates. I would also like to thank the delegates who have provided support to impacted employees both in 1:1 meetings and separate discussions. Your empathy, professionalism and support have been evident throughout.

These decisions are ones that have been taken following careful analysis and have been the subject of months of consultation. We have mitigated a vast majority of the positions with absolutely no adverse trends in on time performance, overtime or Fleet Health.

In his notice, Steve refers to the working of overtime and cites this as evidence that there are now insufficient employees to acquit the maintenance work. This is not the case. An amount of overtime will always be a feature of our working environments, and indeed our workplace determination specifically refers to the requirement of each employee to work reasonable overtime. There will remain a requirement for some overtime, particularly as we re-balance crews within the ports, employees return from leave under the leave burn program that is being wound up in Sydney and the inevitable disruption that notifications of this sort create in any business is worked through. We are confident, and have provided extensive information to the Union in relation to this, that the numbers we have modeled in each port are appropriate to projected workloads.

Steve also alleges that LAMEs are being pressured to ‘cut corners’ and that operations managers have been employed to pressure you to cut corners. This is absolute hogwash. Let me be clear here. Qantas is justifiably proud of its history of safety and quality. We have a strong culture of safety and reporting. I would ask each and every one of you to continue to uphold this culture by continuing to work to the standards of safety and professionalism that you always do. Form 500s and 2000s are tools available to you to support our reporting culture. I encourage each of you to continue to use these tools in good faith and for their proper purpose.

Of all the statements made in his notice, the most remarkable is “to protect your job we request that you not take any action to assist the company over and above your normal duties” and then goes on to talk about “50 Qantas planes being parked up against the fence…” I can understand his motivation to protect jobs, I have the same desire! However, there will simply be no winners from a strategy that seeks to damage Qantas in our key areas of superiority against our competition. During my time working with you, I have again and again been delighted by the professionalism and willingness to go the extra mile for our customers that Qantas Engineers display. Whether it is ensuring the return of a passenger’s bag, or working as a team to ensure on time performance, it is these actions that will give Qantas the best chance of securing its future, not the negative and damaging tactics promoted by the ALAEA Federal Secretary. After all we are Qantas!

Thanks for all you do.

Tony

The stuff this guy spouts out of his mouth is unbelievable.
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Old 12th Jul 2014, 01:15
  #83 (permalink)  
 
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Let me be clear here. Qantas is justifiably proud of its history of safety and quality.
That's probably true. It's just that Management these days don't know what safety and quality is, let alone how to build on it.

I really don't know what you are upset about though. The Chairman's Club lounges are fantastic (some of them are even in ports that Qantas still flies to!!) and those cattle trucks going off to Poland surely aren't all that uncomfortable!!!
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Old 12th Jul 2014, 01:23
  #84 (permalink)  
 
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This goes out to ALL Lames and Ame's... The selection criteria has been set and implemented...any O/T or cutting corners will not change your status in that criteria except allow them to cull even more . We must act as one to secure everyone's future and carry out every task 100% by the procedures set in place . Doing ANY O/T will just dig a grave for someone else.
100% NO TO OVERTIME. 100% BY THE BOOK
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Old 12th Jul 2014, 01:31
  #85 (permalink)  
 
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not the negative and damaging tactics promoted by the ALAEA Federal Secretary. After all we are Qantas!
Tony, you are a tool. Steve isn't promoting 'tactics'. You and your QF bonus hungry senior managers are the ones employing 'tactics', treating people and their families like chess pieces or tactical pieces in some kind of airline internal war. Your statement against Steve is baseless. Steve has simply said 'report report report', don't get fatigued by doing overtime, don't employ work around's, cut corners or ignore S.O.P's, Steve has merely suggested that engineers 'work to rule', just like you are currently working to 'management rule' Tony. So take it whatever way you want mate.

And as for Tonys waffle about Qantas customers, highest levels of standards etc, give me a break. It is clowns like you, your executive managers, Joyce, that have turned QF into a second rate low cost crap service, surprisingly just like a Jetstar or a Southwest. So you can forget insinuating that 'work to rule ' may affect the airline or customers mate, you clowns have already trashed the brand .
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Old 12th Jul 2014, 01:34
  #86 (permalink)  
 
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Level 3 (Mngr Line Maint) is a late 50's Texan American who was Maintenance Mngr of US airline Southwest Airlines. He was the architect of them outsourcing their maintenance to low cost/no skill Central/South American countries where quality didn't exist but maint checks were "signed-off". After he left Southwest all their maintenance was brought back "in-house"
Was he the guy responsible for their $7.5 million FAA fine? The FAA wanted a world record $10.2 million but settled lower. It was to do with a bunch of inspections that never got done.

Guess we can see where QF are heading then......
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Old 12th Jul 2014, 01:44
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Yes Neville, the old geezer responsible for such a hefty fine is indeed sharing his skills at QF. Fortunately the FAA weren't in bed with Southwest, hence the decent fine. Can you imagine CAsA taking action against QF? Ha, yeah right.
The decline of QF at the hands of Joyce is astonishing, but I believe there will eventually be one more event that occurs which will finally seal QF's fete. I hope I am wrong.
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Old 12th Jul 2014, 08:34
  #88 (permalink)  
 
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How Hypocritical.
This coming from the guy who publicly states that QE is gold plating maintenance and that we should adopt so called worlds best practice.
Sad thing is QE used to be worlds best practice.
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Old 12th Jul 2014, 08:55
  #89 (permalink)  
 
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Level 3 (Mngr Line Maint) is a late 50's Texan American who was Maintenance Mngr of US airline Southwest Airlines. He was the architect of them outsourcing their maintenance to low cost/no skill Central/South American countries where quality didn't exist but maint checks were "signed-off". After he left Southwest all their maintenance was brought back "in-house"
Is this a FACT or not? Is there someone willing to put their name to this statement?
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Old 12th Jul 2014, 12:02
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Ok, I'm from Sweden so please feel free to tell me to bugger off.

I just want to say that the way to beat those bastards is to report. Use your maintenance manual and report each and every tidbit that don't go according to it. Bureaucrats don't understand people, they can only understand papers. So give them papers. Reports. Lots of them. Is there a missing screw? File a report. Did you find a drop of jet-A on the floor after maintenance? File a dozen reports, at least one including hazmat.

Boneheads don't listen to people. But when you drown them in papers they will take action.

And, I don't know who put those guys in Qantas in charge, but someone needs to remove their butts. Can you file reports for stupid mgmt?

(If someone would like to explain to me how you workers can not get rid of top mgmt I will listen intently.)
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Old 12th Jul 2014, 12:45
  #91 (permalink)  
 
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Arnold,


Google is your friend. Do some homework, it's there for all to see!!!


McHale.
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Old 12th Jul 2014, 21:31
  #92 (permalink)  
 
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Tuff Stuff.

NN - [who] was Maintenance Mngr of US airline Southwest Airlines. He was the architect of them outsourcing their maintenance to low cost/no skill Central/South American countries where quality didn't exist but maint checks were "signed-off". After he left Southwest all their maintenance was brought back "in-house"
MS – "I just want to say that the way to beat those bastards is to report. Use your maintenance manual and report each and every tidbit that don't go according to it. Bureaucrats don't understand people, they can only understand papers. So give them papers. Reports. Lots of them. Is there a missing screw? File a report. Did you find a drop of jet-A on the floor after maintenance? File a dozen reports, at least one including hazmat.
Steve's post – 73 – (IMO) provides the very best start point for solution; but consider taking it to the next level. The FAA fined SWA; and they do not mess about. For FAA to go to their "Depcon 4" level there is a world of process, education and investigation done before the big guns roll out. The FAA have to get to "court" level of evidence before acting. How about a FAA style of audit, in support of the proper reporting process being done, internally by ALAEA – to produce the same level (type) of evidence that the FAA relied on. The other side of the dagger is that it may blow back – if someone has 'deliberately' broken SOP or the rules; but that is defendable, if it can be proved that the 'directive' came from a responsible manager. Ask for a written instruction or directive before breaching SOP – no memo – sorry, can't do that, it's against the rules – file a report – then do it the right way.

McHale – "Google is your friend. Do some homework, it's there for all to see!!!
I'm sure a connection with SWA engineering could be established and the trail which led to the eventual return to 'in house' maintenance could be mirrored in the QE argument. Steve knows you can't beat these buggers in the tea room and I'm almost certain the troops know that a 5/8 spanner will not shift a ½" nut. Need to use the right tool....I reckon Steve is on the right track, just needs to be Amped up a bit. Find a plan; or buy a St Jude medallion.

Just my two bob's worth, wish there was more I could do.......{Sad face smiley}.
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Old 13th Jul 2014, 02:13
  #93 (permalink)  
 
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Found this searching Southwest Heavy Maint. It was an article written in Sept 2012, regarding Southwest taking control of Airtran.


In addition to a common fleet of 737-700s, the maintenance infrastructures of the merging airlines offered similar capabilities, according to Brian Hirshman, Southwest's senior vice president of technical operations. AirTran operated line-maintenance hangars at Atlanta and Orlando, but it outsourced all airframe and component work. Southwest performs heavy airframe work and intermediate level inspections (C checks) at Dallas Love Field. Intermediate checks are also carried out at Houston's William P. Hobby Airport, Chicago's Midway Airport, and Sky Harbor Airport in Phoenix—but Southwest contracts out “a large majority” of component repairs. (Emergency slides, crew seats, aircraft doors and on-wing composite repairs are among components maintained in-house. Both carriers outsource engine maintenance. Southwest expects to add line maintenance at Denver International Airport in October.[/COLOR]
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Old 14th Jul 2014, 08:40
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Texas Tony

Well Texas Tony's email really inspires the remaining guys at Base, SDT & SIT..I am sure it has given us all the motivation to go that extra step and help the company out doing overtime!!!
The man is a "Goose", every time the ALAEA put out a notice he has to reply and all he does is put more and more people off side...
Overtime isnt required...management know what they are doing, achieving their bonuses by cutting costs, and it is the only way they know how, is to cut manpower.....it wont be long before delays and the dreaded Hold Item lists start to overflow...ontime departures start to slip...but hey its the WORLD BEST PRACTICE....Can someone tell me why you would compare Qantas, a International/Domestic Airline with multiple types to a domestic American single type operation? The two are radically different in operation, routes, types etc...
Why did we employ a failure...a person with no credibility...
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Old 14th Jul 2014, 09:29
  #95 (permalink)  
 
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Why did we employ a failure...a person with no credibility

QF have a history of poor decisions.
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Old 14th Jul 2014, 11:02
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I agree whole heartedly with you Snuggles.
Bureaucrats thrive on 'nice' paperwork and drown in 'negative' paperwork. The latter is the only thing that they react meaningfully to.
Tightening the screws specifically in maintenance is exactly where the focus should be at this stage IMHO. Completing such paperwork is so time consuming too, but essential.
LD
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Old 14th Jul 2014, 11:55
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The answer.....

Aveng asks, Why did we employ a failure?...a person with no credibility?....

Firstly one must accept that this type of individual has been specifically hired to do a specific job. That is in fact to fail or otherwise wind down. They all share specific personality and psychological traits. They are deliberately sourced from expatriate fodder to ensure their are no emotional attachments to pulling the trigger. All they do is travel the world rolling out their destructive business plans to achieve a certain goal set by boards and institutional investors. All they have ever done is destroy. Then leave the real work of creation to those that have to clean up the mess.
They are guns for hire, and now they are starting to blaze away.
Exactly as was done at Lingus, Air Canada, Air New Zealand, Ansett, Southwest, and damn me if I've missed a few. Only for all there initiatives to be overturned and corrected.
You know who they are (and the hoards that admire them)
To the point of my post. I know why they are there. I know what they do. What I am completely revolted by is the abhorrent attack upon the psychological well being of their staff. The published patronisations churned out as warm and calming blankets of comfort to the huddled masses. The carefully composed and considered language of narcissists. How they underestimate the intelligence of their charges.
Lets call a spade a spade shall we. In Australia, a nation of straight shooters, we have a name for the likes of this lot. They are called bastards. Not because of the job they do, no, they are bastards because they are insincere. Every word they utter is designed to subdue through manufactured empathy. They are bastards because they deliberately conspire to bring you in close, and just when you get that fuzzy feeling they slit your throat. Over and over again.
Previous posts would suggest that the American is struggling with his temper and ego. For him to respond publicly to the Fed Sec should bring you all some satisfaction. Better to be thought the fool than known it you idiot.
Fed Sec, your morality and motives are admirable. Keep up the good work that you do. You make this lot look like a bunch of amateurs.


KR

Last edited by Acute Instinct; 14th Jul 2014 at 12:22.
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Old 14th Jul 2014, 12:13
  #98 (permalink)  
 
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Is it the AMEs turn?

QE managers have cleared their diaries for tomorrow. Could be for numerous reasons but last Tuesday seemed to suit. Could it be the same thing but a week later for the AMEs?


I hope not.
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Old 14th Jul 2014, 21:32
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You'll know PIOT if you see Johnno come back in off leave. He did it last Tuesday
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Old 14th Jul 2014, 21:44
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Reshuffle

Guys, It is the movement of people from SDT & SIT the 30 or so from each area to Base Servicing, they are deciding the names and then staff will be told...All of the redundancy & moves have to be completed before 31St July..
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