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200 Jetstar Asia Cabin Crew Stood Down

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200 Jetstar Asia Cabin Crew Stood Down

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Old 9th May 2011, 01:25
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200 Jetstar Asia Cabin Crew Stood Down

I have just heard a rumour that over 200 Jetstar Asia Cabin Crew based in Singapore have been stood down . It appears they didnt hold a First Aid Certificate and are now being rushed through.

It is a requirement for all Australia crew to hold this certificate when they commence flying. I am aware of many flights leaving Australia with only Singapore crew, which means that no one on board was trained for any medical emergency. This was brought to light recently when a passenger, a nurse had to administer first aid because the singapore crew didnt know what to do.

So much for all Qantas Group subsidiaries being monitored to ensure that they meet the high standards of the Group Mr Joyce!! Well that is what you told the Senators!

...and Bruce - you told the enquiry that they did First Aid as part of their 15 day training, a course tha had been reduced from 25 days. Seems there are a few knowledge gaps amongst the troops.

Franchising Airlines does not work - safety definately suffers!!

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The Kelpie
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Old 9th May 2011, 02:07
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Sorry Kelpie, can you point out exactly what legislation/ regulation requires all Australian Cabin Crew to have a first-aid certificate?

CASA requirements regarding cabin crew are vague at best. As far as I am aware, the only first-aid requirements relating to cabin crew is they need to know where the first-aid kit is, how to use it and how to operate an oxygen bottle.

Nothing in CAO20.11 regarding first aid certificates.

The requirements are individual carriers' preference.

I am happy to be proven wrong!
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Old 9th May 2011, 02:11
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they need to know where the first-aid kit is, how to use it and how to operate an oxygen bottle.
...and the easiest way (if not the only way) to prove these things is with a recognised First Aid certificate.

...come to think of it there are plenty of First Aiders I have know with no idea of what to do with the contents of the box
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Old 9th May 2011, 02:15
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Seems to me it would be a basic qualification for a company to pay for or at least require you to have.....unless you were more interested in cheapness then quality.
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Old 9th May 2011, 02:19
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they need to know where the first-aid kit is, how to use it and how to operate an oxygen bottle.
Actually, no recognised Senior First aid course will teach you how to use an oxygen bottle. Nor will they teach you how to use an airline's first-aid kit. Ring up St John's and ask them what is in a Qantas/Jetstar/Rex/Virgin first-aid kit. They will not know.

It is all taught in in-house Emergency Procedures/ Medical training.
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Old 9th May 2011, 02:34
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JetStar Asia used to require their crew, cabin and cockpit, to take First Aid training as well as basic self defense.
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Old 9th May 2011, 03:10
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Hi Kelpie,

From one sheepdog to another, the rumour isn't true.
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Old 9th May 2011, 03:17
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This industry has gone to the dogs!
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Old 9th May 2011, 05:02
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Well...I did say it was a Rumour. But it was from a credible source so I have no reason to doubt the information until further information is received that suggests otherwise.

Cheers

The Kelpie
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Old 9th May 2011, 05:18
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All Australian airlines required their Cabin Crew to have a current Senior First Aid certificate and also a current CPR certificate (if the first year of their Senior First Aid has already elapsed).

After recruitment recurrent training is done before the expiry of these (CPR 1 year, SFA 3 years).

Also as part of initial cabin crew training "Aviation First Aid" is a CASA requirement to be completed (along with many other modules that are mandated by CASA) which goes through aviation specific conditions and treatments.

Initial training of course covers all equipment carried on board including portable oxygen, first aid kits (there are 3 different types of first aid kits at the airline I work at - at least one of each type is carried on every aircraft), UTHs and of course all other aircraft and emergency equipment.
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Old 9th May 2011, 07:18
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I do not have a First Aid certificate, yet I am expected to know location,contents and flow rates of oxygen bottles and what various splints are used for.

The Cabin crew I work with also do not have certificates but are trained by the airline in basic first aid, this airline is based in Asia,like JQ Singapore.

Kelpie get your facts right before you go posting half truths, you will have far more credibility that way!
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Old 9th May 2011, 07:51
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Not At Issue

One thing in this forum that is definitely not at issue is Kelpie's credibility.
This is after all a "rumour" network.A pilots rumour network at that
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Old 9th May 2011, 09:28
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Perhaps the real issue is that they did not know how to apply the kits 'rash cream' to sore and swollen areas ?? The Asian region can be notorious for bacterial infections and unwanted lesions, mostly caught from food and skin encrusted aircraft seats !!
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Old 9th May 2011, 09:44
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JQ Australia requires FA certificates:

Jetstar Recruitment: Attention
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Old 9th May 2011, 09:56
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Cactusjack, I didn't get my lesion from a seat.....
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Old 9th May 2011, 10:11
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Cactusjack, I didn't get my lesion from a seat.....
Oh dear, did you get it from a JQ management meeting ?
The humidity, ping pong bars and 1 star accomodation can also be a 'contributing factor'.
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Old 9th May 2011, 12:05
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I don't think there is even 200 crew based in Singapore. That would be a quarter of the Australian operation alone...
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Old 9th May 2011, 12:50
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Also as part of initial cabin crew training "Aviation First Aid" is a CASA requirement to be completed (along with many other modules that are mandated by CASA) which goes through aviation specific conditions and treatments.
Can you provide a link or reference to this CASA REQUIREMENT?
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Old 9th May 2011, 13:16
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Can you provide a link or reference to this CASA REQUIREMENT?
I would LOVE to...

You will find it specifically listed under Civil Aviation Order 20.11, Appendix IV. One example I will pull from there on page 14 of the CAO Appendix IV, 1.4d;

"(d) use of first aid kits."

And just to add because you don't think it's a CASA REQUIREMENT;

"1.3 Oxygen. Methods of use of fixed and portable oxygen equipment."

And another section of the appendix;

"2.2 Oxygen. Applicable to operations on pressurised aircraft and where the provision of
oxygen is required.
(a) A knowledge of the effects of altitude on:
(i) respiration; and
(ii) hypoxia; and
(iii) duration of consciousness at various altitudes without supplemental oxygen;
and
(iv) gas expansion; and
(v) gas bubble formation.
(b) A knowledge of:
(i) the physical phenomena of decompression; and
(ii) precautions in use of oxygen; and
(iii) location of oxygen equipment carried."

Glad that I can point out one of the many requirements placed on cabin crew based in Australia.
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Old 9th May 2011, 13:18
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Cart Elevator said:
Ring up St John's and ask them what is in a Qantas/Jetstar/Rex/Virgin first-aid kit.
Crap! Mainly because St John's supplies Medical Kits to at least one of the airlines you have listed there. I should know....
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