Sorry Jetstar but wont fly with you again
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Join Date: Jan 2004
Location: brisbane australia
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Sorry Jetstar but wont fly with you again
When you work with a lot of ex airline pilots ( who still fly as a private pilot and travel a lot on different airlines} in a ground staff job and one does not fly very often it is wise to ask them which passenger jet airline is the best to fly with. The cry is always not with jetstar as they will never be on time and will cancel their flight at the drop of a hat.
My impression has always been to give em a go. A few former students of mine fly with jetstar so lets give em a go.
Well today 28JAN11 I did but never again.
FLT JQ492 COOLIE TO NEWCASTLE due to leave at 8am but no left at 9.05am.
One female flight steward smiled out of the whole lot...but that did not matter. With limited time on the ground at newcastle for a vehicle inspection and the return to coolie the tension mounted.
Got the inspection done just in time for the return flight.
Sorry but this little ducky will never fly jetstar again.
My impression has always been to give em a go. A few former students of mine fly with jetstar so lets give em a go.
Well today 28JAN11 I did but never again.
FLT JQ492 COOLIE TO NEWCASTLE due to leave at 8am but no left at 9.05am.
One female flight steward smiled out of the whole lot...but that did not matter. With limited time on the ground at newcastle for a vehicle inspection and the return to coolie the tension mounted.
Got the inspection done just in time for the return flight.
Sorry but this little ducky will never fly jetstar again.
Join Date: Dec 2002
Location: Australia
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Thats it Sonny, we all give it a try once.
I think the gentleman did well to get a smile out of the fa.
I flew once with them and again wouldn't do it again. Cramped, dim, stinking and sombre was my experience. Just cheap and nasty and user pays in your face everywhere.
Its not for me.
I think the gentleman did well to get a smile out of the fa.
I flew once with them and again wouldn't do it again. Cramped, dim, stinking and sombre was my experience. Just cheap and nasty and user pays in your face everywhere.
Its not for me.
When you live....
Fair suck of the saucebottle
Your flight was 1 hour late.
You're p*ssed that no-one smiled at you.
You left no margin for anything in your schedule.
You know (because, according to your post everyone has told you) that they will never be on time.
And you won't fly Jetstar again?
Crikey - with that logic, you've only got 3 more flights domestically in Australia before you have to start driving. Better use them for trips to Perth or Tassie.
You're p*ssed that no-one smiled at you.
You left no margin for anything in your schedule.
You know (because, according to your post everyone has told you) that they will never be on time.
And you won't fly Jetstar again?
Crikey - with that logic, you've only got 3 more flights domestically in Australia before you have to start driving. Better use them for trips to Perth or Tassie.
Join Date: Apr 2002
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Basically you get what you pay for. I have travelled Jetstar (QF staff travel) about 10 times over the last 6 months. I have never been a fan of Jetstar, but I am reasonably impressed with the service I have received. Staff travel check in has always been pleasant with helpful staff. Flights have always been roughly on time, with no cancellations. Yes, the seat spacing is very tight, but have sat in the exit rows quite a few times. In flt service, well I dont expect any so am not disappointed. Flt attendants have been cheerful and have done there job well.
On a recent flight, I was sitting in an isle seat in the emergency exit row, a passenger sat down in the window seat of the exit row, unfortunately he wasn't quite the full quid. The young flt attendant handled the situation very well, she sat beside the pax asked him if could operate the door, the very gently persuaded him that he woud be better in another seat. Very diplomatically and professionally handled.
On a recent flight, I was sitting in an isle seat in the emergency exit row, a passenger sat down in the window seat of the exit row, unfortunately he wasn't quite the full quid. The young flt attendant handled the situation very well, she sat beside the pax asked him if could operate the door, the very gently persuaded him that he woud be better in another seat. Very diplomatically and professionally handled.
Join Date: Oct 2010
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So they lose a few punters here and there. The bulk of their "clientel" come back cause when they reach for there wallet while booking on line they end up with the cheapest ticket - can't help themselves.....if this wasn't the case they would have exhausted their "clientel pool" by now.
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One female flight steward smiled out of the whole lot
normally up for a bit of commentary but not from a pair of blokes 
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The airline continues to grow 30% year-on-year with improvements in RPK and seat factor.
If the airline is so bad - the consumer still travels with them. Why? Because the demographic is driven by the dollar and that is the bottom line.
Otherwise you'd see declines across all metrics and this is not the case.
If the airline is so bad - the consumer still travels with them. Why? Because the demographic is driven by the dollar and that is the bottom line.
Otherwise you'd see declines across all metrics and this is not the case.
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If the airline is so bad - the consumer still travels with them. Why? Because the demographic is driven by the dollar and that is the bottom line.
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Asteriod Boy..You have got to be kidding ,wont travel even with them on staff travel..Taxi to airport is probably double to what you have paid,I bet the inflight service was great ,Smiles/Nice Clean interior /Well maintained Cab/Driver has a good understanding of road rules and uses his knowledge on the safest way to get you to your destination.Mate go and get a job somewhere else, pay full fare and then start complaining.
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Originally Posted by Capetonian
The Ryanair/Jetstar approach obviously works for some people
Everyone is quick to deplore their practices, service, business etc - but on the next page they're flying them...There are many "hyprocrites" amongst us.
End of the day - travel is available to a greater proportion of "human beings" (subjective) and as such, people demand cost-down on fares - but want all the trimmings. I'm sorry but "that aint gonna happen". World-wide yields have seen a 3% decline in the last 10 years...LCC's operate on thin margins and survive on ancillary revenue - all the cost ++ factors.
From $1 in revenue I believe the current return is 7 cents after all costs.
And looking at Jetstar's books - they're getting around 6% return on investment...better off putting the money in the bank and closing the airline...Oh, but then there would be an outcry due to the lack of low fares...
Join Date: Oct 2010
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better off putting the money in the bank and closing the airline
I think more financial institutions have gone broke than airlines recently.
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Jabiman - you're not seeing the point. Airline returns are poor. Yields continue to decline. Capacity is outstripping demand...
The consumer wants a lower price - it is a virtuous circle:
- low fares;
- stimulate demand;
- increases scale;
- reduces cost by leveraging on scale/economies;
- increases capacity and growth; and
- drives lower fares to stimulate demand...
And the cycle continues.
If the costs don't come down with the increase in growth, or they go up exponentially, the lower yield that "simulated the demand in the first place" does not cover costs and revenues turn into losses = unsustainable = collapse.
The consumer wants a lower price - it is a virtuous circle:
- low fares;
- stimulate demand;
- increases scale;
- reduces cost by leveraging on scale/economies;
- increases capacity and growth; and
- drives lower fares to stimulate demand...
And the cycle continues.
If the costs don't come down with the increase in growth, or they go up exponentially, the lower yield that "simulated the demand in the first place" does not cover costs and revenues turn into losses = unsustainable = collapse.
I utterly despise JetStar on many levels. Would never in my lifetime actually pay to fly with them either in 0A or any of the other seats.
Problem is I am an informed consumer - there are others out there but even some informed consumers may disagree with my views on what an insidiously dangerous entity JetStar is. The simple fact is the general travelling public at large know little about the nuts and bolts of the industry -and maybe they shouldn't need too.
The only factors that the general travelling public are able to discriminate against are largely the price and customer service. Finding their tolerance level as a mix of the two.
If only Plane Talking had greater exposure amongst the swarming masses.
Problem is I am an informed consumer - there are others out there but even some informed consumers may disagree with my views on what an insidiously dangerous entity JetStar is. The simple fact is the general travelling public at large know little about the nuts and bolts of the industry -and maybe they shouldn't need too.
The only factors that the general travelling public are able to discriminate against are largely the price and customer service. Finding their tolerance level as a mix of the two.
If only Plane Talking had greater exposure amongst the swarming masses.
Join Date: Dec 2001
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My base location does not equal my home location so I commute once/twice a month. Thus Interline Z'd fare is my lifeline.
Have to say that the Jetstar operation (at least the guys in CNS) are absolutely fantastic.
For those with problems, maybe it is a basing thing!
Have to say that the Jetstar operation (at least the guys in CNS) are absolutely fantastic.
For those with problems, maybe it is a basing thing!