Jetstar Casual Cabin Crew

[Jethro Gibbs]

$36K pa you will never be given enough hours to make that. but make sure you are ready at call 24/7.

NOTE
You must be available to work 15 days per calendar month including 4 weekend days

[airtags]

..................well there is the vacancy for their "Head of Safety".....
.. PD summary interestingly lists:

quote: [Managing the company’s outsourced safety management programme]

So from this it is not unreasonable to say that;
- JQ is outsourcing the outsource's safety management to another outsource........chain of command has become the chain of diminished accountability!

AT

[standard unit]

...... but to trust airline safety procedures to a revolving cast of 18 year olds on 36K (if that's an accurate figure) is irresponsible and asking for trouble. It's a job with important safety related tasks that need to be done correctly.

Yes indeed.

Witness what is happening on the A380 at the moment.

Amongst many other operational cluster fukcs here is the most recent.

A380 hit by lightening on decent.

The two brand new kiddies at doors 1 panic at the sound and commence shouting brace commands despite the fact that the aircraft was at 6000 feet with the gear still up.

The rest of the crew who have an obligation under standard SOPs to follow up the brace commands instead ignore them and the aircraft continues it's decent and lands safely.

[Jethro Gibbs]

It all comes down to the fact they do not want to employ or pay anyone.

[avigirl]

Magicbox, minimal training? are you kidding? they have condensed the same normally 6 weeks of training into 3 and it is gruelling with 80 - 100 pass mark and an exam practically every day and if you don't get alot higher than 80 you are given a lecture implying you aren't studying hard enough!!! Even Virgin do it in 5, Qantas etc in 6 and bearing in mind the aircraft fit outs are not uniform as they are for Qantas crew, I think they deserve a medal just to get through without it doing their head in. Age ranges from 18 to late 40's with same entry requirements as full time crew just none of the benefits I know cabin crew who were employed by Qantas at 18 who wouldn't have stood up to this amount of pressure so in my opinion, i think they would be an asset to JetStar and any future employers.

[Counter-rotation]

avigirl

they have condensed the same normally 6 weeks of training into 3

That doesn't sound like good (ie. effective) training to me!! (there's a finger wag for you... )

Even Virgin do it in 5, Qantas etc in 6 and bearing in mind the aircraft fit outs are not uniform as they are for Qantas crew

So everyone else is doing it differently (and the way J* used to?) - maybe there's a reason for that?

In addition to all this, I recall reading about some VERY long duty periods for some CC. Assuming those accounts were correct, well that's gotta help too!!

Re-read some of what's been posted here (by people far more experienced than me BTW), then check out the scrum in any J* hull when it pulls up to the bay - god help 'em all if they REALLY had to get in a hurry...

CR.

[KRUSTY 34]

WOW avigirl!

Those people are nothing short of heroic. Completly deluded Lemings, but heroic none the less!

[Worrals in the wilds]

Gee, do all that in three weeks, remember none of it and (worst case scenario) end up in what the yank cop shows call A Situation with no effective skills, and all for $36K pa

Or, jump onto Seek and find a bunch of retail jobs paying $35-55K pa where you can be home every night and won't end up in front of the ATSB justifying your actions when it all goes pear shaped.

[sarcasm mode off] Avigirl, I don't think anyone is having a personal go at the individual staff members (I'm not, anyway) but at Jetstar itself for the questionable training, pay and conditions they provide for cabin crew. Probably the bulk of Jetstar staff are doing the best they can under the circumstances, but the training regime you describe is substandard and it's no wonder staff can't remember procedures or go to pieces in an unusual situation.

Conducting a safety based course in three weeks that takes every other provider 5 smells fishy, even if they do have an all star cast of applicants. It's not something Jetstar should be proud of, whatever spin they choose to put on it.

[KRUSTY 34]

I'll go a step further Worrals'.

avigirl is either incredibly naive, or a Managent Apologist/Stooge, trying to defend the indefensible.

I think it's important however that more than one side of the story is gven, but it'll be interesting to see if her contribution to Pprune extends beyond just one "Hit and Run" post?

[Worrals in the wilds]

Good point Krusty, I'd forgotten to be wary of suspiciously new posters.
If s/he/it is a management stooge, the post does Jetstar no favours at all as it just lets the rest of us know about their wham-bam approach to training.

[Jethro Gibbs]

She is a HR Type for sure they all speak the same crap.

[Z Force]

One would assume that the course has been apporved by CASA.

[standard unit]

Which means what ?
The tail wags the dog.....

[Normasars]

Avigirl,

get your facts right before you make yourself look like a buffoon.

For a start, QF a/c are NOT all standard fitouts as you say. Nothing could be further from the truth. Short Haul C/C have to know 2 variants of each type ala 6 different types ie 767 GE or Roller, 734 or 8 and finally A332 or 3.

So before you make yourself look anymore naive, please don't dig yourself a deeper hole.

[Taildragger67]

Throw in 4 x 744 configs for L/H crew (with another on the way), plus the A332 and A333... that's a trifle more than 1 x A320, 1 x A321, 1 x A332.

[73to91]

Many years since I left QF but....do they really employ 18 year olds as cabin crew?

Surely not International Crew - the drinking age in some ports is 21

Seriously though, on a recent trip back from HNL I asked the Jet * attendant how many days off they got there, where they stayed these days, etc - just small talk as she was a nice girl and pretty attentive. Anyway, she said they had 2 days off and the night after they arrived back in SYD, she was off to DPS.

Now, I had a good nights sleep, went to work the next day and crased about 10:30 the following night - this girl would have been 5 hours into her SYD-DPS sector BUT she then has to turn around and come back to SYD, surely that is not healthy and more importantly that should raise some concerns?

[Z Force]

Until CASA implements flight and duty limits for flight attendants (which I believe is a requirement under ICAO legislation as pointed out to CASA by ICAO under an audit a couple of years ago), we will see the continued exploitation of people by big business who do not care about the welfare of their employees and are too blind to see the safety implications of having fatigued flight attendants. Remember that a flight attendant's primary role is one of safety. You CANNOT have fatigued personel operating in a safety role.

[Worrals in the wilds]

Are there no current limits at all?

[standard unit]

I can shed some light on how it is in the Qantas group with regard to cabin crew hours limitations.

An A380 very recently took off from Heathrow and returned for some technical issue after dumping fuel.

A number of the cabin crew decided that they could not work beyond 20 hours and elected to get off.

There were no replacement cabin crew available for the flight and the aircraft left some 12 hours or so later with a fresh crew.

Lots of very inconvenienced passengers including one, Alan Joyce.

Now, I have it on very good authority that severe criticisms were made of the crew by senior management [including the small Irishman] because an element of them felt that in this case they couldn't go beyond 20 hours.

I genuinely don't think that management consider that cabin crew fatigue or flight duty limitations have any bearing on safety.

When in the past I've had the temerity to questions ops over these types of issues [as they are occurring] I'm invariably fed their standard, "industrial agreement" line that goes like this-

" It's legal".

[Worrals in the wilds]

" It's legal".

So is prostitution, but you don't necessarily factor it into a business plan.

I genuinely don't think that management consider that cabin crew fatigue or flight duty limitations have any bearing on safety.

The problem is, 99.9% of the time it doesn't, and that's all the beancounters and management flunkies care about. The 0.01% of the time where it does, the ensuing mayhem proves that it did have a bearing, and the media / distraught rellies have a field day.
Titanic Syndrome in action. Most liferafts never get used... doesn't mean you sail without 'em.
Oh well, more operational voices in the wilderness