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QANTAS crews operating through Hong Kong

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QANTAS crews operating through Hong Kong

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Old 17th May 2009, 08:39
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QANTAS crews operating through Hong Kong

Hey Guys (and Gals), could some of you do me a favour when you're to operate out of Hong Kong. After you receive your ATC clearance - either by PDC or by voice, could you please indicate your readiness (with a 5 minute warning call) to start on CDC - Delivery (129.9) instead of going straight over to Ground (122.55 or 129.9). I would estimate that QF crews change without CDC notification at least 20% of the time. This is nearly as bad as the Yanks, but we tollerate them.
The reasons being twofold:

(a) You don't know which frequency to change to, and - more importantly - (b) if you're going southbound on V4 or V5 (most common tracks for QF aircraft) the clearance needs to be proceduraly co-ordinated with enroute before Ground starts you, and if you go straight over to Ground, you cause all sorts of issues in the tower, which we can well do without.

I full well realise that the pages of PPRuNe are not the best place to bring up standardisation issues, but if I can change the nasty habits of just a few of you, I will feel much happier.

By the way, the Septics don't bother us too much, as by far the bulk of their flights are to the East - into full radar airspace, and the internal co-ord aspects are not so "user unfriendly".

Thanks
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Old 17th May 2009, 11:33
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I suggest if this is a problem with QF then a quick letter to their Flight Ops Dept is the correct action.

Mid way through you mention they switch to Ground on 122.55 or 129.9 You should have said 122.55 or 121.6
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Old 17th May 2009, 11:40
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Isn't it as simple as....

After the clearance is read back, just say: "Report ready this frequency"
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Old 17th May 2009, 11:44
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Yep, my mistake, I meant 121.6.

Re letters to flight ops, agreed, but these things don't always seem to pass through. For starters I would have to convince our people to write to them. It is in the AIP but who carries those around! It's not a great operational issue, it's just annoying that's all. My original back ground is Aus ATC and I know full well how things operate there. QANTAS stands out in my/our experience as great "automatic frequency changes" when that's not how it's done in HK.

Capt Fathom, we crossed paths in cyber-space: If the clearance is delivered by PDC, then that chance to say as you suggest doesn't arise, unless the crew advise verbally receipt. On the PDC should be advice to report "ready" on delivery frquency.
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Old 17th May 2009, 13:08
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Flick your above post in an e-mail to this guy:
[email protected]
He'll condense it into a 4 page memo and distribute it.
Seriously, he's on a HK improvement push at present and will sort it out.
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Old 17th May 2009, 14:28
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Thanks Avid, I've sent him an email.
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Old 17th May 2009, 15:50
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And the dog whisperer will pass it onto Dolly ,where it will disappear for at least a year.
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Old 17th May 2009, 17:52
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Isn't all this mentioned in the appropriate Jepps whatever for HKG, I fly in there regularly and just follow the screed, result, no dramas...
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Old 18th May 2009, 03:36
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Bedder believeit

Correct me if I am wrong but, Jeppesen Departure Plate 10-1P8 says:

"Pilots are to comply with instructions issued by Hong Kong Delivery regarding when to contact the relevant Hong Kong Ground frequency".

I can't find anything where it mentions the 5mins to being ready to start.
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Old 18th May 2009, 06:18
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Zlin, Chox I agree. From my experience you are always transfered to required ground frequency, no crew I have flown with have auto transferred.

I think approaching QANTAS flight ops direct if there is a perceived problem is more appropriate than posting on this forum.
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Old 18th May 2009, 06:25
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I know! -- Get someone to fill in a Flight Crew Report....

it will take between 3-6 months to be processed, then the appropriate response of - its not required, or it will cost more than 5 cents to implement, or we have fired the people responsible for looking after that, therefore nothing will get done.

Soon you will realise the futility of filling in a flight crew report, or any company generated requests for information (ie safety climate surveys) and soon you will not bother sending any information at all to the company.

One day the company will then wonder why only around 30 people have responded to a survey......


oh wait a minute I thought i was dreaming, but yes it actually happened....
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Old 18th May 2009, 07:28
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bb, if you email it to kenny please ask him to address the situation by issuing a video for all crew to watch. this will take no longer than 10 minutes to watch and you will no longer suffer from insomnia ,ever.
now i know that this thread is t/crew but our last offering from ken was hilarious, then confusing and finally we all switched off. come down to qcc1 to watch it (it is the one about injuries to c/crew as a result of 'hard' landings, he makes bernie fraser look animated!)
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Old 18th May 2009, 09:08
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If the clearance is received via DCL then there is no initial contact instructions on the PDC. Why dont you tack this on the end of the clr (as in Oz) to avoid any confusion or just do it like the Brit's at LHR
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Old 18th May 2009, 10:41
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Had this occur to me the other day. We got our PDC via the ACARS. At the end of the message it said "Acknowledge PDC" which was a selectable option on the FMC screen. It didn't make any mention of calling Clearance or giving a frequencey to read it back on. The Jepps do mention calling clearance and the 5 min call requirement. I recommend an addition be put on the bottom of the ACARS PDC directing one to call the appropriate freq. Oops, should have read what Slammer wrote. It was my SNAFU calling the 122 vice 121 ground freq.
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Old 18th May 2009, 11:11
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I Just checked the 5 min call requirement, and I believe it was changed on the 17 April '09 last, to now only being required between 12:30am local and 07:30am local...which I find a bit strange. Anyway! I will see what can possibly be done at our end to notate as indicated by Slamer to append the "report ready" on CDC frequency. My initial post at the top was really about folks getting their clearance (voice or PDC) and then going straight over to (either) ground freq without first getting approval from CDC (Clearance). Thanks!
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Old 18th May 2009, 14:16
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5 min or when ready?

BB,

I am happy to comply with whatever you need but it must be clear what and when that should be.

In the case of 2 way PDC:

HK AIC 08/08 Para 4.1 (e) states "Pilots shall report when 'ready to start' on the frequency given in the CLD message....."

Should the call be at 5 mins to start or when ready to start? If the PDC says call "Ground" (which it may never do) is that acceptable too?

Cheers
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Old 21st May 2009, 03:32
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There are a lot of great suggestions, tack it onto the PDC, etc etc.

Here is another one :

Why don't you guys just listen to BB and operate as per local procedures, How's that
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Old 21st May 2009, 06:27
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Why don't you guys just listen to BB and operate as per local procedures, How's that
Genius.

Here are some reasons:
1) People don't always operate regularly into HKG to know local procedures.
2) Not everyone reads Pprune to get their local procedures
3) Most rely on the advice in the Jepps for their procedures - they are in this case - either hard to understand, different to what is preferred, or just not being followed.
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Old 22nd May 2009, 03:39
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Hey Bb

You can lead a horse to water, but you can't make some pilots read their (onboard) Company Documentation.......highlighted by a box (too!), page dated 23 April 2007. RMS, Comms.
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Old 22nd May 2009, 04:08
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G'day Jack

Given current RMS Rev18 dated 29Apr09, and as an infrequent traveller to HKG, I can't find your reference. Could you elaborate please?
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