Merged: Tiger Tales
Join Date: Oct 2006
Location: australia
Posts: 72
Likes: 0
Received 0 Likes
on
0 Posts
When I have been in ADL recently they have been parking QF side, about gate 23. A few months earlier they were the DJ side. Several times last month I (QF) have been at the very last one (25 or 26 cant remember which is the last one but JQ used to occupy it). This may have to do with the dual occupancy of International/Domestic as when there is SQ, MH and NZ there at the same time it closes off quite a few of the most convenient gates 18-22. I have departed from the very furthest DJ gate and boy thats a hell of a hike.
Just FYI was told by ground staff that Adelaide Airport terminal has the same ground area size as Sydney. I thought I was walking a lot there.
Just FYI was told by ground staff that Adelaide Airport terminal has the same ground area size as Sydney. I thought I was walking a lot there.
I thought the news on Tiger flying to Syd would have more comments. I find this major news personally. It has always been asked "when are they flying to Syd" and now they have announced it. Whilst having no personal alliances with any carrier in Oz, I would imagine this will only dent (even if minor) market share from the other established carriers. Is there any limit on the number of slots they can have?
b.
b.
Join Date: Jul 2008
Location: south pacific vagrant
Posts: 1,334
Likes: 0
Received 0 Likes
on
0 Posts
Given the serve Tiger just got on "Today Tonight" this evening, you could argue that not having stranded passengers in the BNE terminal with another Tiger PR disaster might be a small blessing?
As has been mentioned on another thread recently, isnt an RPT operator obligated to run the schedule they promise? "Operational Requirements" is a rather tired old excuse used for anything nowadays.
As has been mentioned on another thread recently, isnt an RPT operator obligated to run the schedule they promise? "Operational Requirements" is a rather tired old excuse used for anything nowadays.
Join Date: Feb 2009
Location: Aussie
Posts: 40
Likes: 0
Received 0 Likes
on
0 Posts
Given the serve Tiger just got on "Today Tonight" this evening, you could argue that not having stranded passengers in the BNE terminal with another Tiger PR disaster might be a small blessing?
...TIGER NO NOT OFFER CONNECTIONS AND DO NOT ADVISE IT!!!Yay for YSSY though..
Join Date: Dec 2007
Location: Sydney, Australia
Posts: 86
Likes: 0
Received 0 Likes
on
0 Posts
The video Today Tonight used is a video that was added on to youtube on the 12 December 2007 type "Tiger Airways Mistreats Passengers" in to youtube and you will see it
Just rip any old video off of youtube ... Journalism
Just rip any old video off of youtube ... Journalism
When I have been in ADL recently they have been parking QF side, about gate 23. A few months earlier they were the DJ side.
Join Date: Aug 2008
Location: Australia
Posts: 370
Likes: 0
Received 0 Likes
on
0 Posts
After reading this article, that does go a little too far towards the end , it really does frustrate me that Tiger Managment are basically stealing money, and offering this sub-zero service. It would be millions that they owe to pax. We are all sick of the bull**** that they keep quoting.."that costs money" kind of attitude..etc..They operate that small foregin call centre with staff numbers so low and they barely understand out language. Why are they doing nothing and floundering in Oz. They have made today tonight, Nightly news, newspapers about the low service, but what changes? They extend the call centre by a few hours
While Tiger is the LCC and "you get what you pay for", profit might be along way off it this crap keep going, no matter how many free seats or stupid promo's they have..They can do better, obviously Mr Davis has no decent way of turning this around...
While Tiger is the LCC and "you get what you pay for", profit might be along way off it this crap keep going, no matter how many free seats or stupid promo's they have..They can do better, obviously Mr Davis has no decent way of turning this around...
Tiger Airways Resorts to Online Forums to Post False Praise
Mathaba.Net - Entities in the pay of the much maligned rogue low-cost carrier airline Tiger Airways to counter its terrible image on the Internet due to its zero-level customer service and theft of money from travelers, have been caught posting false praise to counter news articles that have exposed the renegade airline and called for its banning from Australian airspace.
Using Melbourne as a base to post fake articles praising the airline and defending it, using free online forums that don't cost a penny, the poster has been traced using technology available to this news agency, and has used multiple fake identities, including "My Aussiebum".
The posts, which have been censured due to violation of Mathaba posting Terms of Service, included phrases such as "Tiger Airways is very different than the other airlines. While many airlines are getting rid of staff, airplanes and reducing capacity Tiger Airways is growing" and defending the lack of customer service along the lines of "what do you expect at a low price".
The airline has been caught by our investigators cheating advertisers as well as double booking seats and leaving passengers stranded without refund nor compensation, among several other illegal practices including the misuse of ANZAC day to further its nefarious objectives.
The airline makes much money by preventing people from being able to contact it in the event of problems nor to cancel or postpone tickets, as well as failing to notify travelers when canceling their bookings without cause.
Those who manage to travel at low cost on Tiger Airways are subsidized by the many who are cheated of their money and have their tickets canceled without recourse nor notification, with Tiger Airways happily retaining these ill-gotten funds.
Singapore has failed to launch any inquiry into their airline which is a low cost subsidiary of Singapore Airlines and Europe's worst-rated low-cost airline Ryan Air, and the Australian Competition and Consumer Commission (ACCC) and other Australian authorities including the government have attracted much criticism for their silence on the matter.
See related items below for other recent articles on Tiger Airways.
Advertisements exposing Tiger Airways and calling for its banning from Australia can be sponsored via the link below - sponsors names and emails are not published, the donations are used to fund advertising placed by Mathaba News and matched dollar for dollar by the news network.
Using Melbourne as a base to post fake articles praising the airline and defending it, using free online forums that don't cost a penny, the poster has been traced using technology available to this news agency, and has used multiple fake identities, including "My Aussiebum".
The posts, which have been censured due to violation of Mathaba posting Terms of Service, included phrases such as "Tiger Airways is very different than the other airlines. While many airlines are getting rid of staff, airplanes and reducing capacity Tiger Airways is growing" and defending the lack of customer service along the lines of "what do you expect at a low price".
The airline has been caught by our investigators cheating advertisers as well as double booking seats and leaving passengers stranded without refund nor compensation, among several other illegal practices including the misuse of ANZAC day to further its nefarious objectives.
The airline makes much money by preventing people from being able to contact it in the event of problems nor to cancel or postpone tickets, as well as failing to notify travelers when canceling their bookings without cause.
Those who manage to travel at low cost on Tiger Airways are subsidized by the many who are cheated of their money and have their tickets canceled without recourse nor notification, with Tiger Airways happily retaining these ill-gotten funds.
Singapore has failed to launch any inquiry into their airline which is a low cost subsidiary of Singapore Airlines and Europe's worst-rated low-cost airline Ryan Air, and the Australian Competition and Consumer Commission (ACCC) and other Australian authorities including the government have attracted much criticism for their silence on the matter.
See related items below for other recent articles on Tiger Airways.
Advertisements exposing Tiger Airways and calling for its banning from Australia can be sponsored via the link below - sponsors names and emails are not published, the donations are used to fund advertising placed by Mathaba News and matched dollar for dollar by the news network.
Join Date: Feb 2009
Location: Aussie
Posts: 40
Likes: 0
Received 0 Likes
on
0 Posts
^^That article is quite sad, no excuse for the sub-zero contact levels..
Unless you are Tony Davis, the Oz MD, or on the Tiger Board, you dont know nothing!. Load factor for Melbourne base is quite good here and there, Tues/Wed can be a but gloomy, and CBR/LST are also abit low at times. Adelaide base rarely sees a full flight, but hangs around the 70% mark often. Sydney bookings are apparently absolutely beyond all expectations plus Tiger also sold more than 70,000 seats of those taxes only fares over the 4 day sale.
I doubt they have breakeven yet, considering the jump in fuel would have sent tiger into the red a fair bit, but the bumper summer season that Tiger got in MEL/low fuel prices will hopefully not makes things look as bad.
I hear that they are now breaking even in OZ and that the load factor is pretty good?
I doubt they have breakeven yet, considering the jump in fuel would have sent tiger into the red a fair bit, but the bumper summer season that Tiger got in MEL/low fuel prices will hopefully not makes things look as bad.
70,000 or 30,000, whatever, at tax only seats. Seems like a short term capital raising venture to me. Every one of those seats was paid for by credit card on the spot. But, maybe an exposure exercise hoping to lure return custom down the track. Who knows!!!!!!!!
Join Date: Apr 2008
Location: In a time warp
Posts: 283
Likes: 0
Received 0 Likes
on
0 Posts
The boss of Tiger AUSTRALIA was just saying they are the quickest or biggest expanding airline in Australia. Have I missed something??? Handful of aircraft and seemingly low pax numbers (well on the routes I have seen anyway)
She was still sprouting that they are bringing 30 aircraft here.
She was still sprouting that they are bringing 30 aircraft here.
Join Date: Feb 2009
Location: Aussie
Posts: 40
Likes: 0
Received 0 Likes
on
0 Posts
^^
SHE IS ALL TALK! and has no idea. Thats it
Well, that depends on numerous things like Fuel Prices, Demand here etc..but that is over the next 6/7 years.
SHE IS ALL TALK! and has no idea. Thats it
She was still sprouting that they are bringing 30 aircraft here.
Last edited by Skybus_319; 26th Jun 2009 at 05:33.
Join Date: Apr 2008
Location: In a time warp
Posts: 283
Likes: 0
Received 0 Likes
on
0 Posts
like Fuel Prices, Demand here etc..but that is over the next 6/7 years.
I have nothing against Tiger and hope they stick around, but that's one thing I have noticed is that there GM's love to talk the talk, but haven't really delivered on all there promises. I just laughed at some of her statements on radio today. The average punter would have thought they were the No1 airline is aus.
I have no axe to grind with any airline but post this as a purely personal observation. My son lives in Alice Springs and I in Adelaide. Since Tiger started Adelaide- Alice services he has travelled with them 3 times and I once return on that route. I can honestly say I can't fault them at least on the flights we all were on. They left on time and arrived on time each time.In fact 10minutes early mostly as they had boarded already.
In flight service is no different to Virgin or Jet *,and not far behind Qantas only because you pay for anything extra.(you do at Qantas too but it's in the ticket price). The aircraft were clean.The fares are very competative. To give you an idea on the way up I was seated next to a fellow who decided only a day or so before to book and he was quite pleased with the fact he got a ticket for $300 approx return. Qantas was over $1000.
I didn't want to tell him my ticket was half that,but I did book weeks earlier. Leg room is standard to all economy airline seats.Bearable for short flights cramped after that. Loads were good on all flights, my guess 80%.
I would not hesitate to use them again and in fact will if they stay competative.
My only gripe and it is minor and not Tigers fault anyway is that at Adelaide at least they seem to be put at the ends of the terminal so you need to be happy to walk a long way to your aircraft.
In flight service is no different to Virgin or Jet *,and not far behind Qantas only because you pay for anything extra.(you do at Qantas too but it's in the ticket price). The aircraft were clean.The fares are very competative. To give you an idea on the way up I was seated next to a fellow who decided only a day or so before to book and he was quite pleased with the fact he got a ticket for $300 approx return. Qantas was over $1000.
I didn't want to tell him my ticket was half that,but I did book weeks earlier. Leg room is standard to all economy airline seats.Bearable for short flights cramped after that. Loads were good on all flights, my guess 80%.
I would not hesitate to use them again and in fact will if they stay competative.
My only gripe and it is minor and not Tigers fault anyway is that at Adelaide at least they seem to be put at the ends of the terminal so you need to be happy to walk a long way to your aircraft.
Join Date: May 2005
Location: Adelaide
Posts: 73
Likes: 0
Received 0 Likes
on
0 Posts
Enjoying the tiger
Nice to read your comments, I am closely linked to the Adelaide end of the operation.
As for the bays we use at Adelaide airport, the airport operator allocates bay numbers according to airline schedules etc, so we get what we are given, theoretically we could leave from different bays each time you fly, nice to have the aerobridge! Cheers
As for the bays we use at Adelaide airport, the airport operator allocates bay numbers according to airline schedules etc, so we get what we are given, theoretically we could leave from different bays each time you fly, nice to have the aerobridge! Cheers
Join Date: Oct 2001
Location: Australia
Posts: 636
Likes: 0
Received 0 Likes
on
0 Posts
I'll second Mostlytossa... I live in CBR and my family in ADL. If anyone knows CBR, getting a reasonably priced ticket for a weekend away (ie: leave Friday night back Sunday night) used to be impossible, even if booked months in advance (ie: the lowest priced fare buckets were never even released on these services).
Cue Tiger - great timings for Friday evening/Sunday evening trip from Canberra to Adelaide and back with prices to match - can regularly get $48 fares. Maybe I've been lucky, but I've flown TT 15 times now on a variety of routes (but mostly CBR-ADL-CBR) and never had more than a half hour delay - though most are on time or early.
The other benefit of course is that, as if by magic, Qantas and Virgin suddenly have cheaper fares on CBR-ADL-CBR on peak days too! The joys of competition. But Tiger is still cheaper and I'll usually take them - use it or lose it as they say!
And finally a tip - most people don't bother paying extra for a seat, let alone $15 for an exit row. I always ask at check-in and in all but one occasion, I have gotten an exit row seat. And you don't necessarily have to check in early. I have been on some very full flights with an exit row seat or two still unoccupied. The trick is to ask.
Cue Tiger - great timings for Friday evening/Sunday evening trip from Canberra to Adelaide and back with prices to match - can regularly get $48 fares. Maybe I've been lucky, but I've flown TT 15 times now on a variety of routes (but mostly CBR-ADL-CBR) and never had more than a half hour delay - though most are on time or early.
The other benefit of course is that, as if by magic, Qantas and Virgin suddenly have cheaper fares on CBR-ADL-CBR on peak days too! The joys of competition. But Tiger is still cheaper and I'll usually take them - use it or lose it as they say!
And finally a tip - most people don't bother paying extra for a seat, let alone $15 for an exit row. I always ask at check-in and in all but one occasion, I have gotten an exit row seat. And you don't necessarily have to check in early. I have been on some very full flights with an exit row seat or two still unoccupied. The trick is to ask.
