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QF LH CC Onboard Manager Promotions

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QF LH CC Onboard Manager Promotions

Old 3rd Jan 2008, 07:56
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QF LH CC Onboard Manager Promotions

Well the phones have started to ring.Those successful with their OBM interviews are being rung even as we speak.
Looks like a big improvement over the last debacle.Im Hearing some excellent names.
An outside influence seems to have made a lot of difference
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Old 3rd Jan 2008, 09:26
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Devil

Ah yes, the term 'on board manager' that seemed to appear from nowhere a few years back and now many CSMs refer to themselves as such. How much more grand it sounds than 'Customer Service Manager'.

Did this new term come from QCC1 or is has it just become a convention? Is OBM the new term or do I still use CSM?

(Sorry to derail the thread....congratulations to all the new CSM/OBMs).
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Old 3rd Jan 2008, 09:46
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Ah yes, the term 'on board manager' that seemed to appear from nowhere a few years back and now many CSMs refer to themselves as such. How much more grand it sounds than 'Customer Service Manager'
prefered the FSD myself
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Old 3rd Jan 2008, 09:46
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The term "on board manager" is used to refer to either the CSM or CSS or both being "the on board management team", ie not a new name for CSM.
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Old 3rd Jan 2008, 09:49
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...by Any Other Name

OBM or CSM or CSS.....it still means one thing......Shite kicker
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Old 3rd Jan 2008, 09:53
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I did an OBM course as part of my command training years ago so the term has been around a while. Maybe I'm really a FSD?!

Flite Sim Driver perhaps.

Regards,
BH.
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Old 3rd Jan 2008, 11:48
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Angry Obm - Fsd

OBM & CSM used to be FSD
Now FSD could best describe the CC management team.
Fag$%ts--Sheilas's & Dunnces
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Old 3rd Jan 2008, 12:03
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Devil

Bullethead. It was in the aftermath of the development of that course that I started to hear the term 'on board manager' more and more.

Personally I think Twiggs comment is the most insightful of the lot as to how QCC1 et al view the 'management' of the aircraft. There are so many lines of 'discussion' that spring from that thought process that I'm stuffed if I can work out which one to take!
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Old 3rd Jan 2008, 20:02
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And I thought the Onboard Manager on the aircraft was the Captain...

Try telling a lot of CSM's that though

Cabin Manager, CSM, FSD, Purser are all more applicable terms. Definitely not the Onboard Manager.

Last edited by funbags; 3rd Jan 2008 at 20:56.
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Old 3rd Jan 2008, 20:27
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Ahhh once again an example of the easily bruised ego .....

Of course if we extend funbags brilliant analysis of a business structure we see that in any organisation there can only be one manager no matter how large the organisation.

That puts this QF into a spot of bother as they have the largest ratio of chiefs to Indians that any organisation in the known world has....

Then again we can see the contradiction ,in her logic when she/he tells us...

Cabin Manager, CSM, FSD, Purser are all more applicable terms - definitely not the Onboard Manager.
..No..... definitely not managers but she agrees that they are Cabin Managers,Customer Service Manager etc....

But funbags....if they are managers and they are 'On Board' then, are they not an 'On Board Manager'?.....Mmmmmmm

I hope funbags that the lack of logic here is not indicative of your abilities to solve other problems......'On Board'.... if you are indeed a commercial pilot.
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Old 3rd Jan 2008, 20:53
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'on board' is a term becoming more and more prevalent, and carries with it connotations of being on side with management. Be careful whose jargon you use and when you use it. FSD was fine, so was purser, but OBM - pulleeze!
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Old 3rd Jan 2008, 20:56
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Back to the retirement home Lobey.

Onboard is too general a term and implies that the CSM is indeed the overall "manager" of the aircraft. Despite a lot of them thinking that this is the case, they are not. (Just check the FAM, and the subsequent chain of command structure which places them beneath the most junior of Second Officers and Flight Engineers)

A more specific term which mentions that they run the cabin only (as discussed previously) is more pertinent.

PS Not a bruised ego at all. I'll leave that for you! Just the facts!
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Old 3rd Jan 2008, 22:45
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funbags..... Once again you show your inability to understand the bigger picture.Just because someone no longer works for an employer does not mean they are retired.

I'm very happy not to be involved with a company that believes that it's employees are a necessary liability.

I have a great job now in which I do not have to pander to the infantile ego's of some pilots and pax.

However,this thread is about the 'On Board' manager selection process not your ego.

If it makes you happier to call an on Board Manager a 'cabin crew' manager so as not to give the impression that he/she runs the pilots as well as the cabin then you do indeed have a very easily bruised ego and I suggest you receive counselling and therapy.

You remind me of the well known tech crew who is happy that the new 'B' scale for cabin crew means that they will not be recieving as much as Dash 8 pilots....

In fact your initials are not D N..are they??????
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Old 3rd Jan 2008, 22:56
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Airbus...The Right Idea

Airbus stated intention is to design the pilot out of the Flight Deck.
The Dog and the pilot scenario is gaining more relevance.
Particularly in light of the previous comments.
Any way we digress.
Congratulations to all the successful applicants.
You are the first real "onboard Managers"to be promoted in years.The last lot were the result of nepotism and poor decision making
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Old 3rd Jan 2008, 22:59
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Pilot Management?

Q.What do Pilots Manage?
A.The FMC
Q.What does the FMC do ?
A.Everything.... except eat five meals between SYD and SIN and imbibe 27 litres of Coffee and Tea in the same time frame.
As far as Cabin Management is concerned their presence is irrelevant.
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Old 3rd Jan 2008, 23:09
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Truly funny comment above..literally spilled my coffee
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Old 3rd Jan 2008, 23:11
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prunezeuss .....

I think your right with all the new technology and 'systems analyst' would be a far better term than the current one for techies ......

watchyour6...brilliant ...you could also add that the FMC will not chill the beers for the crew bus so that is why they have second officers....

Your right though and congratulations are definitely in order for the new "On Board Managers'.

I hope your wrong though with the comment that nepotism was evident with the last recruits.I shudder to think of who's relative's now wear those uniforms.

You might have meant cronyism and that would certainly be the case and has been for many years....
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Old 3rd Jan 2008, 23:27
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Hey Lobey.

There is a big difference between pilots and cabin crew. In reality, we can serve tea/coffee (no qualifications required). In reality, you can't fly an aeroplane (licence required). That's why we are the Onboard Managers, and you look after the cabin stuff!
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Old 3rd Jan 2008, 23:36
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Airbus stated intention is to design the pilot out of the Flight Deck.
The Dog and the pilot scenario is gaining more relevance.
And Boeing have also wanted this, since at least the early 1980s that I am aware of, so it will happen eventually.

There will always NEED to be some staff in the cabin though, apart from any evacuation, also to feed the pax etc, so then these people WILL BE the ONLY Onboard Managers.
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Old 3rd Jan 2008, 23:42
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This thread is a shining example of why Cabin Crew, are Cabin Crew. And Pilots are Pilots.

Funbags, if you think CSM's think they run the show, you're probably right, in some cases (I've never come across it), but definatly not all. But so what? In the end, if it pisses you off, put them in their place, that is the Captain's job. They haven't changed his/her title. Because that what they are, the Captain. At the end of the day the Second Officer is higher ranking that the CSM or "onboard manager", whatever, if they step too far, just a quick word in their ear is all that is required. The majority are great people, but they probably have better things to do than post on PPRuNe.

In truth, when we are doing what we really do, the Cabin Crew are safely strapped in their seats. When they bring things to the flight deck, we are, in general, not doing what we really do, so you can understand their ignorance as to what it is that we really do.
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