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-   -   London Fis - How Do You Manage? (https://www.pprune.org/atc-issues/271426-london-fis-how-do-you-manage.html)

BEagle 10th Apr 2007 08:38

London Fis - How Do You Manage?
 
Having had the occasion to use London FIS recently, I cannot imagine how they manage to keep their cool when dealing with the stunningly appalling level of competence shown by many users of the frequency. It doesn't help that there are so few available frequencies, but the RTF discipline of all but a few users is beyond belief. For example, it took nearly a minute to get some thick idiot to understand what 'Squawk 1177 Mode Charlie' meant....

It was so bad on Saturday that we left he frequency and were able to get a RIS from East Midlands and climb into IMCinstead of battling it out with all the 'lunch at Le Touquet' brigade.

Could we not have a dedicated frequency for the Channel crossers - to allow the rest of us the access to a flight information service when needed? At the moment London FIS seems to be being used primarily as a reporting system for the South East Lunch Club!

But hats off to all the good folk at London FIS for keeping their tempers when dealing with so many total idiots!

chevvron 10th Apr 2007 15:37

There used to be not one, but two agencies which were part dedicated to channel crossers, one from Lydd Approach (in the days when they had full time instead of part time ATC) and the other from Kent Radar (Manston) which was a civil element provided by NATS working in the RAF Approach Radar room. I think Lydd only had a Decca 424 so they were unable to provide radar service to crossers, whereas Manston used to have an AR1 (could have even been a 1b) followed by a Watchman.

ComJam 10th Apr 2007 16:25

BEagle,

Just go VFR, lookout the window and don't talk to anyone, much quieter and you don't have to listen to people's life stories on London! :}

BEagle 10th Apr 2007 16:53

Normally I would have done. But this was a training trip and I wanted the student to cope with RT, beacon bashing and IF as she is working up to starting her CPL/IR course.

Yesterday a student on a solo navigation exercise had difficulty with the aircraft radio on the way to Leicester (had forgotten how to dial up 25 KHz frequencies). He couldn't get a word in edgewise with London FIS to ask them to let Leicester (with whom he'd booked in prior to departure) know he was non-radio. So, sesnibly, went to D&D to ask for their help - then phoned in after landing to be rebriefed.

It would be soooo nice to be able to obtain 'information' on London Information instead of having to listen to Golf Alfa Lunch Le Touquet and his pals passing their life history! Normally in that 'Norman the gnome' John Major-esque accent.....

fisbangwollop 10th Apr 2007 21:11

QUOTE..."Just go VFR, lookout the window and don't talk to anyone, much quieter and you don't have to listen to people's life stories on London! "


OR


Just fly north to Scotland and get the usual friendly service from the guys operating 119.875mhz.

ShyTorque 10th Apr 2007 21:24

Agree with you, Beagle, it's certainly getting no better. Seems to me that the 'plummier' the accent, the worse the R/T is on those particular frequencies (perhaps some of these radio calls are recorded messages or spoof injects, for the benefit of ATC 'Trappers').

I don't use the service unless there is no alternative at all. :ugh:

aluminium persuader 10th Apr 2007 22:25

Hey CJ!

Y'might say "Gonnae no dae that!" :E

Heliplane 11th Apr 2007 12:50

Slightly off topic, I know, but if you think the radio chatter on London Info is bad, try listening at Le Touquet itself. There's a mixture of French and English spoken, people cutting others off at every turn in the circuit, dreadful airmanship and generally a very dangerous situation all round - so much so that LFAT is not high on my list of lunchtime destinations any more.

fireflybob 13th Apr 2007 08:03

What a sad state of affairs that we cannot get pilots to use the RT correctly! Bit of a reflection on the "system" I say. What with CAP 413 as amended from time to time, RT training and the RT test, one hours "instruction" required to maintain a PPL (unless you renew by test) - surely the standards should be better than they were? Doesnt say much for the CAA system either!

Perhaps we should have RT "police". This system was used in the military for a while (maybe still is) at flying training airfields. One (lucky!) instructor would have the job of sitting in the tower for the day monitoring all RT calls. If anything was non-standard he would contact said pilot after landing to discuss same in a "friendly" manner. Very often the pilot was quite unaware of what he had actually said. After this system was introduced RT standards rapidly rose to a high standard.

FantomZorbin 13th Apr 2007 08:35

Fireflybob,


"Perhaps we should have RT "police"."
Reminds me of the days of IRIS (Inspectorate of Radio Installations and Services). A Valletta would cruise around and, amongst other things, ask fatuous questions of military ATC units just to check out correct RT phraseology and use of the Flight Information Publications - until the day they left their transmitter on permanent TX:\ ... it all seemed to "die a death" after that (a coincidence more than likely!)

Kirstey 16th Apr 2007 13:36

While I agree with your sentiment in general Beagle.. Crossing the channel should be a time to call London Information. Although a Flight INFORMATION Service isn't required on a general basis.. an ALERTING service accross the channel is vital.

"Golf Charlie Romeo Alpha Papa - Headcorn to Headcorn via Headcorn currently abeam Headcorn, estimate Headcorn at 12" on the other hand could manage with a listening watch!

fireflybob 16th Apr 2007 16:47

Kirstey I think Beagle was really referring to the poor standard of RT rather than the legitimate use of the FIS frequency.

Kirstey 16th Apr 2007 20:16

Well I have to agree there too!!

It's not just London that has to deal with this though. All units that deal with light aircraft have to put up with this don't you think?

I have a friend who goes to France a lot and insits on giving an estimate for the IFR boundary??????????????? when giving a position report she usually gets the town name correct.. But north south east west? she has a 1 in 4 chance of getting it correct!

her problem.. she pushes the tit makes the straightforward part of her call...THEN reaches the complex bit and has no idea what to say!!

the solution? make it part off the biennual revalidation process in the PPL.. get the examiner to do a mini exam before they sign the paperwork,

HEATHROW DIRECTOR 28th Jun 2010 07:48

<<with unfortunatly, bad bad bad radio skills used,>>

What, on a par with your written English skills??? :O:O

Toadpool 28th Jun 2010 10:32


It's not just London that has to deal with this though. All units that deal with light aircraft have to put up with this don't you think?
Agree with this 100%

HEATHROW DIRECTOR 28th Jun 2010 11:59

<<Perhaps we should have RT "police". >>

There is such a system for controllers. Every so often one's competency examiner will have a copy made of one's recent R/T and telephone conversations and there follows a debrief when any problems are discussed. It doesn't happen for pilots though!

Sir Herbert Gussett 28th Jun 2010 12:08


Originally Posted by HEATHROW DIRECTOR (Post 5778537)
<<Perhaps we should have RT "police". >>

There is such a system for controllers. Every so often one's competency examiner will have a copy made of one's recent R/T and telephone conversations and there follows a debrief when any problems are discussed. It doesn't happen for pilots though!

Hey Bren try telling my cadet F/Os that and they will disagree :) I try to do my bit to improve R/T with our rookies!

LEGAL TENDER 28th Jun 2010 13:59


It doesn't happen for pilots though!
Perhaps because their priorities are aviate navigate communicate in that order.

HEATHROW DIRECTOR 28th Jun 2010 16:08

Good on yer, Sir H. Keep it up.

fireflybob 28th Jun 2010 16:13

Some of the R/T I hear from some professionals makes me cringe!

Here is an example I heard recently:-

"London Airline XXX on Daventry departure passing 2,500 ft"

"Airline XXX London what level are you climbing to"

"Seven Thousand"

"Do you mean Seven Thousand or Flight Level Seven Zero?"

"Ah yes, Flight Level Seven Zero"

Then again I wonder which Daventry departure he was on!

I don't know how you guys at ATC remain so patient!


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