Problems at Swanwick?
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Problems at Swanwick?
Like many others I'm sitting waiting for a slot this morning with some vague info of communication problems in the south Uk. Anyone shed any light on the problem?
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Eurocontrol cfmu portal says phone system failure
EGTT All Sectors Due to ATC equipment (Telephone failure) Unable to change from night configuration Very High delays No improvements possible RRP' s are send out to avoid EGTT where possible
Latest update
Airspace
EGTT
All Sectors
Due to ATC equipment (Telephone failure) EGTT is unable to change from night configuration, this means working with four collapsed sectors
Technicians are working to try to solve the issue and they are giving an expected time of resolution around 1400 UTC
Delays are very high
RRP' s are send out to avoid EGTT where possible. Flight level cappings, in coordination with UK FMP, are perfomed to reduce delay for flights that can fly lower
NMOC Brussels
EGTT All Sectors Due to ATC equipment (Telephone failure) Unable to change from night configuration Very High delays No improvements possible RRP' s are send out to avoid EGTT where possible
Latest update
Airspace
EGTT
All Sectors
Due to ATC equipment (Telephone failure) EGTT is unable to change from night configuration, this means working with four collapsed sectors
Technicians are working to try to solve the issue and they are giving an expected time of resolution around 1400 UTC
Delays are very high
RRP' s are send out to avoid EGTT where possible. Flight level cappings, in coordination with UK FMP, are perfomed to reduce delay for flights that can fly lower
NMOC Brussels
Last edited by sejo; 7th Dec 2013 at 07:08.
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swanwick
At night the number of individual sectors are reduced so as to allow one controller to work combined sectors as if they were one big sector; because the traffic loading is less at night. ie one controller will work 3 daytime sectors as one large sector at night
As day arrives the traffic levels increase & the sectors have to be split so as to be capable of handling the traffic.ie the 3 sectors are now split & are worked by 3 different ATCOS.
Apparently, the problems arose when trying to switch back to the daytime system . ie systems didn't work as they should do.
As day arrives the traffic levels increase & the sectors have to be split so as to be capable of handling the traffic.ie the 3 sectors are now split & are worked by 3 different ATCOS.
Apparently, the problems arose when trying to switch back to the daytime system . ie systems didn't work as they should do.
More than just an ATCO
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Apparently, the problems arose when trying to switch back to the daytime system . ie systems didn't work as they should do
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From reading the NATS release here http://www.nats.aero/news/technical-problem-update/ it looks like the comms panels aren't permitting the sectors to be split out so they have to remain in their night time configurations, which means just 5 sectors for the whole of London area control.
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There's also some information on Eurocontrol's NOP - https://www.public.cfmu.eurocontrol....pec/index.html
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Nats probs@Swannick
From my vantage point down here at Phuket, Thailand, the UK air traffic services appears to be the laughing stock of the world judging by the number of delayed flights/passengers?
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Sir George and ZH
I agree with your comments re a "Single point of Failure" - I hope that your comments are not based in actual facts: but the public reports coming from our illustrious BBC are so vague, as to suggest that the problem is as yet not fully understood.
In a crisis (of sorts) a concise and proportionately detailed explanation would come in handy.
As I herd a spokesperson for "NATS" say that they were unable to activate the usual additional ATC control positions to accommodate the normal increase in morning demand - necessitating flow control restrictions.
I wonder if Joe Public will ever know the approximate truth.
In a crisis (of sorts) a concise and proportionately detailed explanation would come in handy.
As I herd a spokesperson for "NATS" say that they were unable to activate the usual additional ATC control positions to accommodate the normal increase in morning demand - necessitating flow control restrictions.
I wonder if Joe Public will ever know the approximate truth.
I run my own telecomms business, dealing with large, mission-critical systems, and can't quite grasp how some kind of disaster-recovery redundancy has not kicked in. Something utterly catastrophic must have happened. But then, plans for such an event would normally be in place.
Meanwhile, I notice a few departures from Manchester heading off to Newcastle, then turning right, possibly just to get away. Emirates being one example.
Does anyone know if this is a problem with their PABX (telephone system) or with some bespoke intercom system? The devices at the workstations seen on the BBC reports appear to be for an Ericsson MD110 PABX.
Meanwhile, I notice a few departures from Manchester heading off to Newcastle, then turning right, possibly just to get away. Emirates being one example.
Does anyone know if this is a problem with their PABX (telephone system) or with some bespoke intercom system? The devices at the workstations seen on the BBC reports appear to be for an Ericsson MD110 PABX.
Last edited by Midland 331; 7th Dec 2013 at 12:17.