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View Full Version : Missing e-mails with new PC


Brakes to Park
14th May 2003, 04:49
Help! Just treated myself to a new PC and set about creating my e-mail account (Windows XP by the way and OE). Diligently noted all the useful stuff from the old PC like incoming/outgoing server names and passwords etc etc.

Now I discover that I can only access e-mails in my Inbox by logging onto my ISP 's website and retrieving them over the web. My OE Inbox is completely empty but all outgoing e-mails using OE are getting to their destinations OK. There are no error messages when I select Send/Receive on OE.

Any ideas?

amanoffewwords
14th May 2003, 06:07
For info what's the ISP?

A possibility might be that OE is set not to check email on the account you set up. You can check as follows:

Open OE
Click Tools/Accounts/Mail Tab
Highlight your account
Click properties
Ensure box entitled "include this account when receiving mail" is checked.

hth