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View Full Version : Picture Problems - Encoding?


spekesoftly
13th Apr 2003, 20:42
My daughter's Toshiba Satellite 1800-712 laptop, running Windows XP, has recently developed an annoying glitch. Instead of displaying pictures (gif images?), we get the dreaded white box and red cross. The problem seems to be caused by the browser (Internet Explorer v6) constantly defaulting to the wrong encoding (Western European - ISO). By going to View/Encoding, and then selecting 'Western European - Windows', the pictures display correctly. If we exit the browser and then return, the encoding has defaulted back to 'ISO'.

So, can someone please explain how to make the change to the correct encoding permanent?

Ronbmy
13th Apr 2003, 21:39
Read...


http://support.microsoft.com/default.aspx?scid=kb;[ln];283807

and you should(?) be able to fix it.

spekesoftly
14th Apr 2003, 03:20
Ronbmy,

Many thanks for the link, but no luck so far - still have to alter the encoding before the pictures are displayed.