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View Full Version : Joe Aston: What wouldn’t Albo do for Qantas?


PoppaJo
23rd Jul 2023, 10:59
Joe Aston’s piece in tomorrow’s AFR.

On the back of a reported block to Turkish and it’s application, after all, as Joyce said, we are in the most competitive market in the world, a market that the two players control 96%.

What wouldn’t Anthony Albanese do for Qantas?
As millions of Australians know and feel acutely, airfares today stand at record highs. Indeed, they are a key input of our rampant consumer price inflation. The national carrier, Qantas, is (happily for them) unable to sustain pre-COVID international capacity until FY25 due to a lack of available aircraft. In the meantime, it’s printing super-profit margins on its international flights (and domestic flights for that matter).

Yet, the Albanese government has just refused the application of Qatar Airways to operate 28 new flights each week between Doha and Sydney/Melbourne.
https://static.ffx.io/images/$zoom_0.204%2C$multiply_3%2C$ratio_1.5%2C$width_756%2C$x_0%2 C$y_21/t_crop_custom/c_scale%2Cw_620%2Cq_88%2Cf_auto/e1fba46d9adc46b25eea1b59d621359c37eda834Prime Minister Anthony Albanese with Qantas CEO Alan Joyce at the airline’s 100th gala dinner in March. Getty

The NSW and Victorian governments supported Qatar’s new flights, as did the federal opposition, Trade Minister Don Farrell (https://www.afr.com/companies/transport/minister-could-let-qatar-bust-up-qantas-fare-gouging-20230601-p5dd2d), the airports (https://www.afr.com/companies/transport/travellers-to-pay-more-after-qatar-rebuffed-airports-20230719-p5dpir), travel agents and tourism bodies. To say nothing of Australian consumers, whose interests are of no interest to government ministers in the thrall of the Qantas influence machine.

In yet another flawless turn of luck for Qantas, the government appears to have quite cynically conflated Qatar Airways’ air rights with an incident three years ago at Doha Airport when five Australian women were forced to undergo grossly invasive searches by Qatari police.

Nobody is minimising that abomination, which is now the subject of a class action, but since when does the misconduct of police have any place in the consideration of market access for an airline? Presumably since it became the only pretence the government could contrive of.

What should have been taken into account by the Australian government is that Qatar Airways was one of only two airlines (the other was US carrier United) to maintain uninterrupted flights to Australia throughout the COVID-19 pandemic, repatriating tens of thousands of Australians through 2020 and 2021, long after Qantas had packed up and gone home. Throughout that period, of course, Qantas ensured the news cameras were always rolling on its occasional “rescue flights”, all paid for by the Department of Foreign Affairs.

Since its invention as a public company, Qantas has been a skilled prosecutor of whispering campaigns against its enemies foreign and domestic. It is the dirtiest player in the game. In Canberra, Qantas was briefing MPs on human rights abuses in the United Arab Emirates right up to the moment it jumped into bed with Emirates and started flying to Dubai itself.Chock-full of human miseryAny person being honest with themselves, incidentally, knows very well that the global aviation supply chain is chock-full of human misery. Do you think any of the South Asian migrant workers conducting heavy maintenance on Qantas A380s in Abu Dhabi are counting down the days until their paid parental leave?

At a Labor Party fundraiser in Brisbane in May, Anthony Albanese told donors that the Qantas-Emirates alliance was one of his proudest achievements as transport minister in the Rudd and Gillard governments. A revealing boast, indeed.

Under that deal, the two largest full-service international carriers are permitted to operate as a single company. Could you imagine ANZ and NAB being allowed to merge their branches? Or Coles and Aldi getting a green light to combine their distribution centres? Never.

Alan Joyce claimed in 2012 that “what the Emirates partnership does for us to be honest is secure jobs in the medium to long term”. Back then, Qantas had 33,600 employees. By the time COVID hit in March 2020, Joyce had reduced headcount by 13 per cent to 29,400.

If Joyce was being honest, he’d have said the Emirates partnership allowed him to outsource his international network to a state-owned Gulf carrier, and maybe they’re not so bad after all.

Frankly, petro-dictators who keep the equity in their airlines in exchange for the sovereign backing they provide are far smarter than successive Australian governments, which get bled by Qantas for $2.7 billion of subsidies and every other kind of regulatory favour but then watch on as private shareholders enjoy the record profits. Qantas gets away with this formidable heist by handing out a few lousy Chairman’s Lounge memberships and upgrades for politicians’ idiot children.

According to the airlines’ own November 2022 application to the Australian Competition and Consumer Commission for a five-year extension of their authorisation to collude, Qantas and Emirates have a 52 per cent market share on flights between Australia and the United Kingdom (the next largest is Singapore Airlines on 16 per cent) and a 37 per cent market share between Australia and Europe, with Qatar next on 21.5 per cent.

Their application did not meaningfully address the impact of their price collusion on airfares, because how could it? Instead, they emphasised consumer benefits that are poorly understood. For instance, “Qantas was inspired to offer a special mezze plate to its customers on flights to Dubai and London as a result of collaborating with Emirates on appropriate menu choices”. Amazing! I mean, will Gina Cass-Gottlieb ever make an easier decision in her life?

Of course, the Qatar decision is only Transport Minister Catherine King’s latest whose principal beneficiary is Qantas.

In June 2020, former treasurer Josh Frydenberg directed the ACCC to monitor and report on the domestic airline industry for three years.

This year, Cass-Gottlieb requested funding from the government to continue that reporting, given “a lack of effective competition... has resulted in higher airfares and poorer service”. King refused that funding and the ACCC was forced to cease its monitoring in June.Veteran of smoky back roomsMinister King is an embarrassment, but that’s not news. Her decisions have all the hallmarks of Albanese himself. The prime minister who was going to change the way politics operates in this country is really the ultimate insider, a 30-year veteran of smoky back rooms.

If there’s an enduring convention in the Canberra bubble, it’s that what Qantas wants, Qantas gets (https://www.afr.com/rear-window/alan-joyce-passes-around-the-exploding-cigar-20230302-p5cp0j). You’ll never see Alan Joyce properly held to account by a hostile Senate committee no matter how poor the airline’s treatment of customers, and heaven knows it’s been egregious (https://www.afr.com/companies/transport/we-were-paying-fair-share-of-company-tax-says-qantas-20230301-p5cogu).

Upon her appointment, Qantas CEO designate Vanessa Hudson insisted that the customer experience is “back to where it needs to be”.

In the Qantas lounge at Heathrow earlier this month, there were sadly no special mezze plates. The provenance of the wines on offer there cannot be pinpointed to a single growing region or even state, described imprecisely as products of “South Eastern Australia”. The Berri Estates unoaked chardonnay, produced in vats the size of Olympic Dam, was one, which I found available online at $5.90 per bottle. Just imagine the wholesale price. This lounge is overrun with bewildered souls who’ve paid anywhere from $13,000 to $18,000 for the dissatisfaction, and Qantas serves them cooking wine.

Seventeen-thousand kilometres away, Joyce is knocking up a spag bol with half a cup of Château Lafite to give it that je ne sais quoi.

MickG0105
23rd Jul 2023, 12:09
As millions of Australians know and feel acutely, airfares today stand at record highs.
Mmm ... computer says no. At least where domestic air fares are concerned.
https://cimg4.ibsrv.net/gimg/pprune.org-vbulletin/798x1589/screenshot_20230723_212356_chrome_e69e0859f7170ac150dfee62c6 7902d1c4e10f02.jpg
Source: BITRE Domestic Airfares (https://www.bitre.gov.au/statistics/aviation/air_fares).

International airfares, on the other hand, are significantly higher than pre-pandemic fares currently but that is most assuredly not limited to Australia.

And over 70 percent of passengers travelling internationally by air in and out of Australia use an airline other than the Qantas group.

Indeed, they are a key input of our rampant consumer price inflation.
A key input?! This bloke must have very small keys.

International holiday travel and accommodation as an aggregated expenditure class contributes 3.1 percentage points to the overall Consumer Price Index. If international airfares were to double that would add about 2.3 percentage points to the CPI (based on the somewhat generous assumption that international airfares make up 75 percent of the International holiday travel and accommodation expenditure class).

The May 2023 CPI was 5.6 percent; international airfares contribution to that would have been around 0.3 - 0.4 percent.
​​​​​​
​​​​​The national carrier, Qantas, is (happily for them) unable to sustain pre-COVID international capacity until FY25 due to a lack of available aircraft.
In their 23 May 2023 Group Market Update, Qantas announced that they "will see Group International capacity reach around 100 per cent of pre-COVID levels by March 2024."

In other words, Q3 FY24.

dragon man
23rd Jul 2023, 21:35
Joe Aston deserves a medal for calling it out for what it is.

dragon man
23rd Jul 2023, 21:38
Turkish Airlines grounded before launch as Minister delays air rightsAyesha de Kretser (https://archive.md/o/kdzhw/https://www.afr.com/by/ayesha-de-kretser-p535y1)Senior reporterJul 23, 2023 – 4.04pm
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Turkish Airlines wants to fly to Australia, but is yet to receive approval.
It follows the government’s decision to block Qatar Airways from adding services.
More flights to Europe will bring prices down for travellers as demand outpaces supply.

One of the world’s biggest airlines, Turkish Airlines, has been forced to put its plans of expanding services into Australia indefinitely on hold after it failed to win government approval in time for an expected launch of highly sought after capacity to Europe from Melbourne and Sydney.
The setback appears at odds with the Albanese government’s objective of fostering airline competition, after it knocked back Qatar’s application to send more flights to Australia. https://archive.md/kdzhw/b61fca60f75bd124eb02da34881ef82258cc9e92.webp The airline plans to compete in the ultra-long haul space when it receives new aircraft. An artist’s impression of the Turkish Airlines Airbus A350-900 in the air. At a gala event in Melbourne on Friday, the chairman of Turkish Airlines, Ahmet Bolat, told The Australian Financial Review that the airline had encountered “legal issues” that stopped a formal announcement being made on the night.
“There are some legal issues that we have to solve between the Turkish government and the Australian government, but today in the meeting the [Melbourne Airport owner Asia Pacific Airports Corporation] mentioned that they are on the issue,” Mr Bolat said.
Turkish Airlines currently flies to the most destinations of any airline in the world, and had been expected to name Melbourne as the 130th at the event. Turkish Airlines has the right to land four flights a week under an existing bilateral agreement between Australia and Turkey, but Mr Bolat said the airline is trying to expand its air rights to 14 flights a week or daily services to Melbourne and Sydney.
He said Turkish Airlines also needs “fifth freedoms”, or the right to sell tickets between Melbourne and Singapore, and Sydney and Singapore, as well as the longer Melbourne- and Sydney-to-Istanbul via Singapore fares, for the service to make commercial sense. This had caused some hesitance on the airline’s part.
“In the 42 hours [that it takes to fly to Australia and back] I can fly to Miami twice. I’m sorry to say that is more profitable than flying to Sydney and Melbourne,” Mr Bolat said, on the basis that the necessary fifth freedoms are out of reach. https://archive.md/kdzhw/3823f9c38d6a8d315d0f3c3f4d049437d51ae895.webp Turkish Airlines chairman Ahmet Bolat says the negotiations are continuing. Eamon Gallagher While sources close to Qantas indicated the airline did not oppose Turkish Airlines’ expansion, the federal government did not answer questions about why it is not trying to help lower the cost of flying for Australians.
European airfares have remained stubbornly high, although somewhat cheaper than they were at their peak in 2022.
The delay comes hot on the heels of a decision by Federal Infrastructure, Transport, Regional Development Minister Catherine King to kybosh Qatar Airways’ plans to double flights into Sydney and Melbourne (https://archive.md/o/kdzhw/https://www.afr.com/companies/transport/minister-blocks-bid-to-bring-down-airfares-boost-tourism-20230717-p5down), a move that some sources in the industry said would have reduced the cost of flying to Europe by as much as $1000.
Ms King did not answer questions about why the Labor government has stopped two airlines from adding capacity into Europe from Australia in as many weeks, at a time when international carriers have been unable to meet demand, and capacity remains at 80 per cent to 90 per cent of pre-COVID-19 levels.
“The Australian government continues to contribute to the prosperity and wellbeing of all Australians by fostering a viable, competitive and safe aviation industry,” Ms King said in a statement.
Istanbul is a hub connecting passengers to airports throughout Europe, as well as Africa and the Americas, and Mr Bolat said he was confident that Australians could transit to most destinations in the world within two and a half hours of arrival.
“You don’t see people sleeping in our airport in Istanbul,” he said.
Mr Bolat said the airline had not yet decided whether to fly non-stop from Melbourne to Istanbul when it takes delivery of new ultra-long-haul A350s or Dreamliner aircraft, expressing reservations that anyone would want to spend 17 hours flying non-stop.
“We might continue with this stopping in Singapore even if we have the ultra-long haul aircraft if the passenger prefers that,” he said.
Mr Bolat confirmed Turkish Airlines would not receive the aircraft until after Qantas takes delivery of new Airbus A350-1000 XLR planes that have additional fuel tanks and can fly 22-hours non-stop from Melbourne and Sydney to New York and London, as part of Project Sunrise at the end of 2025. (https://archive.md/o/kdzhw/https://www.afr.com/companies/transport/don-t-expect-cheaper-airfares-from-qantas-20230530-p5dcg2)
Qantas plans to charge a 30 per cent premium for the point-to-point or non-stop flights, adding as much as $400 million a year to its earnings profile.
Victorian minister for public transport, as well as industry and innovation and manufacturing, Ben Carroll, told the 500-person event on Friday night that Turkish Airlines adding flights would expand high-valued exports, with the state’s governor Linda Dessau visiting Turkey in April to grow connectivity.
“We also know that an important part of the aircraft is underneath of it and for freight opportunities, with Victoria being the food and fibre capital, being the defence capital, being the advanced manufacturing capital, there is an enormous amount of opportunity,” he said in a speech.
Mr Carroll declined to answer questions around the federal approvals process, but said the state has been lobbying hard to secure the rights. “We’re very committed to getting Turkey and Turkish Airlines here though,” Mr Carroll told the Financial Review on the sidelines of the event.

Pinky the pilot
24th Jul 2023, 00:56
The question being What wouldn’t Albo do for Qantas?

I am cynical enough to think that a precise answer could be ``Nothing, unless he somehow benefited from it!``:hmm:

To be fair, I suspect that the same could be said for any of the pollies that infest Parliament these days.:ugh:

unobtanium
24th Jul 2023, 01:51
thanks albo here's your lifetime chairman's lounge access enjoy

dragon man
24th Jul 2023, 06:37
Qantas/Joyce have more front than DJs. Save Australian jobs from the mob that lease planes and pilots from Finland, employ FAs from NZ, Uk and Thailand that I know of, call centres in Sth Africa, NZ and the Phillipines and send a large quantity of their maintenance to be done overseas to avoid training more Australians while making a mockery of their carbon neutral bull**** that they sprout.

Hoosten
24th Jul 2023, 06:48
Mick's post is too long to quote, but if you insist on flying Qantas you will pay top dollar, their prices don't appear to reflect what's going on in the 'market'

Got a couple of fares on Virgin out of Gold Coast to Melbourne return and those prices appear to be getting back to pre-covid levels, when competition and capacity were pumping, i.e. cheap. Virgin appear to be competing with Jetstar and REX. Qantas appear to be in their own little world, if their load factors are good, it says to me that they have rusted on customers that don't care what they pay. If Qantas can sustain that, good luck to them, but they won't get my dollar, do they give a rats? Doubt it, but neither do I.

When full competition and capacity return to international fares, QF are in strife, there are far superior product to theirs and Albanese can only hold on to this bull**** for so long.

PoppaJo
24th Jul 2023, 06:57
When full competition and capacity return to international fares, QF are in strife, there are far superior product to theirs and Albanese can only hold on to this bull**** for so long.

Which is why the government is pathetic in going along with Qantas’ submission against the Qatar rights. QF knows they are very constrained in any long haul growth outside of Sunset this decade, it’s a huge win keeping the bigger players at bay, plus keep margins sky high. The A330s all need replacing by 2030. Airbus have recently said that widebody slots are 2029/2030 onwards at the moment. They should really have 30-40 787s at the moment servicing all parts of the world.

Keep an eye on Riyadh Air, a future contender to become the ME4. QF will be out to block that one mark my words.

Pity Virgin locally never made anything out of a decent long haul network.

dragon man
24th Jul 2023, 07:57
IMO Qantas sucks people in with the FF program. About 20 years ago they started giving points thru Leveraged Equities for share borrowings. The first time it was 1 point for $1 dollar borrowed fixed for 1 year for an extra 1% interest rate. As the 1% was tax deductible it was a great deal 1 million points effectively for $5000 on an $1 million loan and a J class London return was about 80,000 points. The next year it was .6 of a point per dollar and today it is .2 of a point per dollar so 200,000 points costs you $5000 and a J class return to London I think has doubled to around 150,000 plus cash. Effectively they have devalued the points by 90% but the punters still line up to join.

dragon man
31st Jul 2023, 19:53
Alan will choke on his breakfast this morning.
Alan Joyce: the biography, coming soon to all good bookstoresJoe Aston (https://archive.md/o/K5iwK/https://www.afr.com/by/joe-aston-hveym)ColumnistJul 31, 2023 – 7.30pm
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In May, at the height of the shellacking Qantas were receiving over its monstrous profiteering and heinous customer service, The Australian sought out “respected aviation strategist” Peter Harbison, emeritus chairman of the Centre for Aviation, for his views on Qantas chief executive Alan Joyce.
Harbison extolled Joyce’s “high intelligence” and – wait for it – his “humility”.
“He’s the straightest, most honest and open of all of them, largely because he respects people,” he said. “With him, it’s always about the team.”
Hang on, is he talking about the same Alan Joyce here? As in, the Qantas guy?
Harbison’s generous character assessment came in the very same week that Qantas banished The Australian Financial Review (https://archive.md/o/K5iwK/https://www.afr.com/companies/media-and-marketing/corporate-cancel-culture-news-corp-boss-slams-qantas-ban-on-afr-20230509-p5d6yx) from its airport lounges and inflight Wi-Fi network over this column’s strident criticism of Joyce’s performance.
This was the second time in Joyce’s 15-year reign that Qantas had banned newspapers over coverage he didn’t like. The airline is the only major organisation in Australia to impose lèse-majesté, under which any insult to the dignity of its ruler is a crime against the state.
To be sure, Harbison is an expert and a respected one. But while we’re sure it was unintentional, The Australian left off his most relevant designation: Joyce’s biographer.
That’s right, later this year, Penguin Random House is publishing Harbison’s book, Alan Joyce and Qantas: the Transformation of an Australian Icon. As if Joyce’s farewell tour – his victory lap – wasn’t grand enough already.
While the book isn’t technically an authorised biography, Joyce and Qantas have obliged the author with their significant co-operation. “I’m going through the 15 years and looking at the ups and downs,” Harbison said on Monday. “It’s the stuff of a novel when you look back at it.”
The book’s blurb would suggest it will adhere to Harbison’s quite laudatory attitude to his subject. It claims that Qantas today is “wearing some scars but more fit for purpose than ever, primed for the future”, and that Joyce “has been unerringly true to his principles – personal and professional”.
That Qantas is primed for the future is a disputed proposition. Multitudes of Qantas customers feel trapped in an abusive relationship with the company while incoming CEO Vanessa Hudson (https://archive.md/o/K5iwK/https://www.afr.com/rear-window/vanessa-hudson-a-new-qantas-ceo-in-denial-20230502-p5d52r) is scrounging around for $15 billion of fleet capex before 2028 after Joyce (and Hudson) starved the airline of capital in the years leading up to COVID (https://archive.md/o/K5iwK/https://www.afr.com/rear-window/alan-joyce-has-had-enough-20230416-p5d0ve).
On the other hand, nobody disagrees that Joyce has been true to his principles, it’s only that so many Australians find them disgusting.
There’s his cherished principle of social justice, except when it comes to secure employment. There was the principle of self-enrichment – which $130 million later (https://archive.md/o/K5iwK/https://www.afr.com/rear-window/alan-joyce-s-24m-golden-parachute-20230329-p5cwgc) became secondary to immortalisation – and, of course, the age-old principle of socialising losses and privatising profits. Most importantly, there was his guiding principle: always gaslight the customer. Unerring I tell you!
Now we get Alan Joyce, the semi-sanctioned narrative, $36.99 at all good bookstores. He’ll co-operate with a commendatory tome yet maintains “I’m not a public figure” (https://archive.md/o/K5iwK/https://www.afr.com/rear-window/alan-joyce-the-man-who-wasn-t-there-20220828-p5bdel). Can you follow his logic? Of course you can’t; Joyce’s self-justifications are starkly illogical.
Everyone should be prepared for this send-off to get weirder. An honorary doctorate is almost guaranteed and Alan Joyce livery on a Qantas plane isn’t out of the question. From there, it’s only a small leap to a line of merchandise. Who wouldn’t pay for a figurine?
Joyce is just another David Murray-style messiah, moments before his borrowed power evaporates and obscurity mercifully takes him. Upon his retirement in November, he’s taking a break in Antarctica, the only continent on Earth where Qantas has a positive Net Promoter Score.
Of course, he’ll be back for the book launch – and the premiere of Alan Joyce: the Movie.

601
31st Jul 2023, 23:47
Mmm ... computer says no. At least where domestic air fares are concerned.

Ya joking.
Over $300 for Newcastle to Brisbane.

MickG0105
1st Aug 2023, 00:21
Ya joking.
Over $300 for Newcastle to Brisbane.
Yes, and? There are four airlines servicing that route and you can get a return fare today for a bit over half of what you've quoted.

The article claimed that "airfares today stand at record highs". The data says that they don't stand at record highs, they're not even close.

dragon man
1st Aug 2023, 00:39
Yes, and? There are four airlines servicing that route and you can get a return fare today for a bit over half of what you've quoted.

The article claimed that "airfares today stand at record highs". The data says that they don't stand at record highs, they're not even close.

Some routes at some time of they day I am sure they are. A couple of months ago Qantas were cancelling flights on a Sunday afternoon the cheapest economy seat I could get to Melbourne one way was $699.

MickG0105
1st Aug 2023, 02:37
Some routes at some time of they day I am sure they are. A couple of months ago Qantas were cancelling flights on a Sunday afternoon the cheapest economy seat I could get to Melbourne one way was $699.
Sure, let's just throw aggregated, industry-recognised data out the window and use anecdotes instead.