HP apps touch screen problem

[Asturias56]

Trying to resuscitate an HP Pavillion lap top that has been sitting around doing nothing for a while

Seems to be OK but in touch screen mode the MS apps work OK but third party ones (which used to work) don't respond any more

Any ideas?

[MoateAir]

If it's been sat around for a while have you done the Windows updates and the HP driver updates to bring it up to speed? I have a similar laptop and I get regular reminders that new updates are available.

[Asturias56]

Took the best part of 36 hours to download the updates, then download again and again................ but it seems to have worked. Now have to renew a lot of subscription services!!

Many thanks

PS I tried another HP laptop that had been in switched off for only 3 weeks after this and ... yes... once the latest MS upgrades were loaded it promptly informed me that none of the standard MS products (Word,Excel etc) were registered and locked them

Switch off and on fixed that problem

I wonder if t's purely an HP problem? My advice would be to check them weekly - especially BEFORE taking them somewhere important like a business meeting.......

[Tasyery]

I have a similar laptop and I get regular reminders that new updates are available.
I have received them in the past,but i have never heard of them.