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21st Aug 2018, 13:40
As you will all be aware, recently Ryanair’s operation has been challenged by factors including UK Air Traffic Control delays and disruption caused by adverse weather. In the past week the level of service to our customers has improved significantly following the arrival of additional resource from Swissport stations across Europe, Ryanair handlers from Dublin and MAG providing more staff from across the UK
MAG has also been working closely with Ryanair to find the right solution going forward and we are delighted that they have decided to make a step change investment at London Stansted in their operational staff, assets and processes. This decision has been communicated to ourselves, Swissport and other service providers this morning and represents great news for staff across the airport, passengers, and the airline.
This solution will see Ryanair partner with a handling company to create a dedicated staffing and ground handling operation here at the airport which will see significantly more staff and equipment on the ramp and in the terminal than there is today and will also provide an increased level of resilience and flexibility.
It’s important that we work closely with Ryanair to provide the right level of service to passengers and I am confident that this collaborative approach will enable Ryanair to reinforce their position as one of Europe’s most punctual and reliable airlines.
A new company perhaps dedicated to Ryanair?
MAG has also been working closely with Ryanair to find the right solution going forward and we are delighted that they have decided to make a step change investment at London Stansted in their operational staff, assets and processes. This decision has been communicated to ourselves, Swissport and other service providers this morning and represents great news for staff across the airport, passengers, and the airline.
This solution will see Ryanair partner with a handling company to create a dedicated staffing and ground handling operation here at the airport which will see significantly more staff and equipment on the ramp and in the terminal than there is today and will also provide an increased level of resilience and flexibility.
It’s important that we work closely with Ryanair to provide the right level of service to passengers and I am confident that this collaborative approach will enable Ryanair to reinforce their position as one of Europe’s most punctual and reliable airlines.
A new company perhaps dedicated to Ryanair?