View Full Version : Turkish airlines service failure

9th Aug 2018, 12:11
Unusual story but I am not surprised at the deeply unhelpful nature of Turkish Airlines 'customer service'. I have only travelled with them once but when things went wrong, their staff at Istanbul were consistently unhelpful, not just one but every person I was sent to.

Turkish airlines cancels passenger's return ticket and charges him 250 after check-in error (https://www.independent.co.uk/travel/news-and-advice/turkish-airlines-cancels-return-flight-ticket-heathrow-istanbul-turkey-check-in-error-a8483591.html)