Hokulea
27th Jan 2018, 08:59
All,
Hoping I can ask for help given your collective knowledge.
I made a booking on AA for a multi-city trip which was successful in terms of them charging my credit card. Hilo (ITO)->LHR, EDI->LHR, LHR ->LAX, LAX->ITO.
Since I made the booking the AA site keeps telling me the ticket is on request and for the next 24-hours I couldn't see the itinerary. Today, for a few hours, the flights were actually available when I logged into AA except it didn't include the last segment which was HNL-ITO. It still said the ticket was on request though.
Now, if I log on to AA, it just says my flight details aren't available again.
I'm happy to call AA to see what's going on, but does anyone know what might be going on? I suspect it's something to do with arranging codeshare availability but that's just a guess. How long should I hold off before calling? The flights are in March so not urgent.
The booking involves Hawaiian and BA flights if that helps (all AA codeshares).
Many thanks in advance.
Hoping I can ask for help given your collective knowledge.
I made a booking on AA for a multi-city trip which was successful in terms of them charging my credit card. Hilo (ITO)->LHR, EDI->LHR, LHR ->LAX, LAX->ITO.
Since I made the booking the AA site keeps telling me the ticket is on request and for the next 24-hours I couldn't see the itinerary. Today, for a few hours, the flights were actually available when I logged into AA except it didn't include the last segment which was HNL-ITO. It still said the ticket was on request though.
Now, if I log on to AA, it just says my flight details aren't available again.
I'm happy to call AA to see what's going on, but does anyone know what might be going on? I suspect it's something to do with arranging codeshare availability but that's just a guess. How long should I hold off before calling? The flights are in March so not urgent.
The booking involves Hawaiian and BA flights if that helps (all AA codeshares).
Many thanks in advance.