Air France crew detained after passenger complains “not receiving her upgrade”

[luchtzak]

Part of an Air France crew flying between Paris CDG and Buenos Aires was detained for six hours by the airport police upon arrival in Argentina as the daughter of a former Deputy Minister of Justice in Argentina was “very unhappy about her treatment on board“. French cabin crew union SNPNC explains on Facebook.

The passenger was travelling on board Air France flight AF228 to Buenos Aires on 29 October 2017. Apparently, she asked for an upgrade to business class but was denied the upgrade as the business class was fully booked. In-flight the same passenger asked to change her seat again due to the “inappropriate behaviour” of her neighbour. The crew didn’t notice anything particular but complied with the passenger’s request and assigned her a new seat.

After landing and following a complaint from the same passenger, part of the crew was forced to go to the airport police station. After staying there for six hours, the crew was released, but at the hotel, an injunction was handed over to the crew to report to the Buenos Aires court the next morning at 8:30. The crew became aware that the passenger was the daughter of a former Deputy Minister of Justice and now a Buenos Aires magistrate.

http://www.aviation24.be/airlines/air-france-klm-group/air-france/the-long-arm-of-the-law-was-in-motion-at-buenos-aires-air-france-crew-detained-after-passenger-complains-not-receiving-her-upgrade/

[Hotel Tango]

Presumably she purchased an Economy ticket and because of her "status" expected an upgrade?

[DaveReidUK]

Presumably she purchased an Economy ticket and because of her "status" expected an upgrade?

It would appear so.

My French is a bit rusty, but good enough to work out that this doesn't reflect well on the Argentine justice system:

[Joe_K]

Quick translation:

A passenger asked for an upgrade into business class, which was refused due to the flight being fully booked. The passenger then asked for a change of seat, complaining of the behaviour of the passenger next to her. The crew facilitated the seat change despite not noticing any unusual behaviour by the passenger's seat neighbour.

On landing some of the cabin crew were immediately arrested and brought to the airport police station where they remained for 6 hours. In the evening, at 22:30, police came to the crew hotel to serve court orders requiring the crew to appear in court in Buenos Aires at 08:30. The crew then learned of the passenger being related to both a magistrate and to a former Justice Vice-Minister (her father).

In court the next day the purser was separated from the rest of the crew and locked into a room measuring 1 square metre without a chair, food or water. No one was allowed to speak to him. He was guarded by 2 armed guards. After several hours he was finally allowed to contact a lawyer, which allowed him to formally complain about the conditions of his detention. Following this he was given a chair.

The crew were not informed what they had been charged with. The crew members who were in court since 08:00 were finally heard from 14:00, and the purser was finally heard around 20:00 and forced to speak Spanish which is not his native language. During the hearing the father of the passenger (ex-Minister) as well as his wife were sat next to the judge leading the interrogation, and the father then proceeded to interrogate the purser himself as well.

The crew was then released without explanation or apology. The crew returned to France, unable to perform their duty on the return flight. The SNPNC has tasked a lawyer to look into the matter.

[wiggy]

Part of an Air France crew flying between Paris CDG and Buenos Aires was detained for six hours...

It wasn't just that...sounds like they were released to the hotel but then the police rolled up again the next day and some/all of the crew were then taken under escort to court the next day to provide an explanation, allegations of the cabin chief (and possibly others ) being taken off and put in isolation with no food and drink for several hours...

According to other sources (in France) the complainant supposedly came up with stories early in the flight about the behaviour her neighbouring passenger .... she was offered a seat move but refused not an upgrade.she refused the offer....that neighbouring passenger (also French) was also arrested on arrival at EZE and held in isolation for 24 hours then released without explanation..

President of AF has been in touch with French foreign minister but nothing seems to have done at a diplomatic level and there is a worry this might encourage similar problems in the future.

[ExXB]

Airlines should suspend service until such time as legal norms can be assured.

Wishful thinking perhaps, but no company should tolerate their staff being treated like this.

[Sailvi767]

All airlines should stop service to Argentina until this is sorted out.

[Hotel Tango]

One thing Air France can do is make sure that she's banned for life from flying with them.

President of AF has been in touch with French foreign minister but nothing seems to have done at a diplomatic level and there is a worry this might encourage similar problems in the future.

It's more likely to happen again if NOTHING is done by the French government!

[Sunamer]

1. Argentina does not have a justice system, so I am not sure why would anyone claim that this “incident” would reflect badly on it.
2. French state is spineless, so I do not expect them to act on this case. There will be a formal complain issued, and I think that would be it.
3. If that carrier has a spine, they could have blacklisted the entire family or at least that guy and his daughter from ever flying on their planes. Doubt, that will be done, either.

[Paramount]

If true, it seems Argentina has still more banana republic in it than I had expected. Very disappointing.

[t1grm]

After her request for upgrade was denied, the complaint of a former Vice-Minister?s daughter in Argentina leads Air France crew to be arrested | AIRLIVE.net (http://www.airlive.net/after-her-request-for-upgrade-was-denied-the-complaint-of-a-former-vice-ministers-daughter-in-argentina-leads-air-france-crew-to-be-arrested/)

Interesting alternative version from the Argentine side also mentioned here.

[Jet Jockey A4]

LOL at believing anything that comes out of the justice system in Argentina or any South American country... "They are all Banana Republics".

[Basil]

Interesting alternative version from the Argentine side also mentioned here.[/quote]
Even if the Argentinian version is true there was an huge police and legal over-reaction.

I'm surprised and, like Paramount, disappointed.
I was briefly based in BA, flying with an Argentinian cabin crew, have visited with a UK airline and have always found Argentina very agreeable.

[Consol]

When I first read the title I thought it had been misplaced from the 'You know you are in Africa' thread. It seems VIP culture is alive and well in Argentina. It does explain how the state is so dysfunctional. I seem to remember similar publicised events in India, Korea and Pakistan causing a significant backlash to the instigators. Let's hope this happens here.

[zerograv]

So this events happen over 2 weeks ago ... and only now it comes to light ...

Very likely nothing will happen, diplomatically, or by any other channels.

At least lets hope that the SNPNC refuses to operate to Argentina. It has to start somewhere ...

[MATELO]

They will probably get an upgrade from now on. :ugh:

[pax2908]

If "nothing happens" (no satisfactory formal answer given) then IMO crew have the right to refuse going there.

Edited to add: not sure why they needed to say "lack of space" to justify why she is not getting an upgrade?

[DirtyProp]

Another "nut rage" incident?
At least the Koreans did something about it.

Found this:

Tripulantes de Air France denuncian haber vivido un "calvario" en Buenos Aires - 13.11.2017 - LA NACION (http://www.lanacion.com.ar/2081943-tripulantes-de-air-france-denuncian-haber-vivido-un-calvario-en-buenos-aires)
Según un sindicato de la empresa, tras la queja de una pasajera, miembros de la tripulación fueron detenidos por la policía e interrogados en condiciones que violan los derechos fundamentales


The Argentine Justice version (google translated)

For their part, qualified judicial sources explained to LA NACIÓN that each of the procedural steps taken in the case of the complaint on the flight of the French airline "are fully in accordance with the law and what the Code sets forth". In this regard, they explained that the federal judge of Lomas de Zamora Federico Villena decided that, in order not to prevent the crew from returning to their country, he chose to take the testimonial statements to the Air France cabin crew on the day; only the commander of the ship was kept separate, given that the victim had accused him of having coerced her (according to his complaint, he would have told him that if he did not sit in his place again, next to the passenger who had been masturbating, he would have her put in jail once they touched land).

"The magistrate preferred to keep him separate from the rest until all the witnesses declared and decided, therefore, whether he would take a statement as an accused or in a testimonial capacity, which was what he finally did." When they finished declaring, they left everything. unduly and the treatment given to all witnesses was given, "judicial spokesmen told this newspaper.

Those sources suspect that the public appearance of the complaint at this time (the case occurred at the end of last October) is related to the fact that the complaint requested last Friday that half a dozen members of the Air flight crew France are summoned to give an investigatory statement, accused of the crime of coercion.

The sources stressed that the treatment that Villena gave to the case of Air France was "exactly the same" as in the other two events in which he had to intervene within ten days: that of a Colombian passenger on a LATAM flight ( with an Argentinian as an accused, also for masturbating with the woman) and a fitness teacher who reported being groped by another passenger on an American Airlines flight. "In those two cases, the crews made the formal complaints, on both flights, a flight attendant sat down with the victims to accompany them, and the crews made themselves available, neither LATAM nor American Airlines complained or made any presentation. against the procedure, "the spokesmen explained.

[J.O.]

Unbelievable. Hell hath no wrath like an entitled spoiled brat who didn't get their way.

[Super VC-10]

Presuming it was a F- reg aircraft, the wouldn't the incident have happened on French soil, with French law applying?

[crewmeal]

Since when has it been a crime NOT to upgrade to Business Class? I bet if it was a EZE - CDG sector she wouldn't complain.

[JumpJumpJump]

It is worth noting that regardless of her family ties and regardless of the fact that she had previously asked for an upgrade. There was an allegation here of quite a serious sexual offence. It appears that the crew were detained as a part of that investigation as was the gentleman seated next to her, in line with Argentinian law. It is quite possible that the French government is not going to take this any further as that would very easily be construed as an act that wou discourage other women from coming forward in the future were they to be or believe to be in the same situation.

[wiggy]

True, the lady did make allegations that a sexual offence had happened, but according to at least some sources those allegations were made to the police at the airport after landing, she never raised that particular issue with the crew during the flight.

French report here:

https://www.ladepeche.fr/article/2017/11/14/2684375-argentine-equipage-air-france-vecu-veritable-calvaire-pendant-48-heures.html

[connoisseur]

It is worth noting that regardless of her family ties and regardless of the fact that she had previously asked for an upgrade. There was an allegation here of quite a serious sexual offence. It appears that the crew were detained as a part of that investigation as was the gentleman seated next to her, in line with Argentinian law. It is quite possible that the French government is not going to take this any further as that would very easily be construed as an act that wou discourage other women from coming forward in the future were they to be or believe to be in the same situation.

Yes of course, and for goodness sake, imprisoning a crew member for several hours in a 1 mtr x 1 mtr stand up intimidation cell, is quite humane, and I guess fully compliant with Argentine law?

[Bend alot]

Should that "other side" of the story be correct.

Then many of the previous posters are what they claimed the Argentinian court/police system to be.

I actually think that thing like this happen very often but the Captain will back the crew without all the facts at times and the crew are not being that good to some pax - but they hold the power to bet the backing of the Captain on an unruly arrest charge on landing.

This tread seems to prove that theory.

[wiggy]

Well to balance that POV in the very rare instances like this I have heard of the upset passenger is usually pretty instantly off the mark bringing matters to the attention of the crew and the crew have intervened on behalf of an agreived passenger if there have been allegations of misbehaviour.

In this case it appears the lady involved made no complaint to the crew in flight...didn't hit the call bell or head for the galley ....but then walked up to police at the arrival airport (home turf) and only then raised a complaint?


Can you perhaps see why some people are just a bit sceptical, or at least not rushing to assume the lady's version of events is perhaps the whole truth, though it might be?

[roving]

Argentina ranks 133rd out of 144 countries for judicial independence


https://www.transparency.org/news/feature/argentina_and_the_judiciary_subverting_the_rule_of_law

[Bend alot]

Well to balance that POV in the very rare instances like this I have heard of the upset passenger is usually pretty instantly off the mark bringing matters to the attention of the crew and the crew have intervened on behalf of an agreived passenger if there have been allegations of misbehaviour.

In this case it appears the lady involved made no complaint to the crew in flight...didn't hit the call bell or head for the galley ....but then walked up to police at the arrival airport (home turf) and only then raised a complaint?


Can you perhaps see why some people are just a bit sceptical, or at least not rushing to assume the lady's version of events is perhaps the whole truth, though it might be?

Did you read the deleted post of the other side of the story?

She did complain to the crew and refused to vacate the jump seat for landing and sit next to the guy she had complained about a sexual nature.

[paulmoscow]

I'm in the camp that doesn't believe a single word this "lady" is saying.

Here in Russia we had an incident several years ago when putin's son in law was involved in road rage with some banker and his bodyguards who really threatened the guy. The banker rots in jail now and all his banks were liquidated.

But even with all the corruption in Russia I can't imagine something even remotely similar to this Argentinian story happening here.

[zerograv]

Oi JumpJumpJump !

Simplicity is the mother of all solutions !

in line with Argentinian law

Argentinian law, being good or bad, is a matter of personal opinion, or personal point of view. However, I believe that foreign people have the right to agree, or disagree, with it. If Air France crew does not agree with Argentinian law, than I believe that they have the right to exclude themselves from going to Argentina.

Naturally Aerolineas Argentinas wouldn't get to fly to France, given that the French law is likely to be substantially different from Argentinian law.

Voilá ... Simples !

[yellowtriumph]

I do hope AF continue to fly from Paris to Argentina since we are flying on that precise same route next March. When we get there we will be staying overnight and then flying southwards to join a ship.

It’s all very well posters calling for AF to discontinue this route but the chaos it would cause to pre-booked passengers like us would likely be tremendous.

[t1grm]

Just keep your hands where people can see them during the flight and you'll be fine :)

[JumpJumpJump]

zerograv

I agree with you, I didn't mean to or give an opinion about whether or not Argentine law or legal process is correct in my opinion or offer any opinion as to where I believe it falls on the spectrum.

I will catergorically state that, whether crew or not, no human being should be subjected to 6 hours in solitary confinement in a space of 1 square metre without access to food, water or knowledge of what is happening.

With regards to the crew being taken from the hotel, given their position, I imagine that a judge would have ruled that they were an immediate flight risk.

[Gilles Hudicourt]

Argentine version.

http://www.lanacion.com.ar/2081943-tripulantes-de-air-france-denuncian-haber-vivido-un-calvario-en-buenos-aires

[ATC Watcher]

Thank you for that article Gilles, , shed some different light :the aircraft captain was kept separate, because the victim had accused him of having coerced her (according to her complaint, he would have told her that if she did not sit in her seat again, next to the passenger who had been masturbating, he would have her put in jail once they landed).

That brings the Flight deck crew in this saga. The original article (in French) was based on a letter from a cabin crew union and makes no mention of the Captain being directly involved. And there is no mention of the incident (yet at least( in the SNPL web site , generally very quick to defend pilots...

[wiggy]

The original article (in French) was based on a letter from a cabin crew union and makes no mention of the Captain being directly involved.

Agreed..has something been lost in translation here?

As I heard it ( various versions from French sources) only the "Chef de Cabine" was isolated, and like you I have seen or heard nothing yet on the subject from the likes of SNPL....

[SMT Member]

In really can't imagine any scenario onboard a legacy European carrier, where a male passenger has been masturbating next to a female ditto, who reports same to the crew, and the crew does nothing about it. Sorry, it just doesn't wash.

What we have here is an entitled brat who didn't get an upgrade she felt entitled to. She then runs off to daddy, who's a big shot in a deeply corrupt tin-pot dictatorship masquerading as a democracy, and daddy does what a mafia Don would do: go after whomever offended his little girl. Luckily for him, being a big shot in what is misleading called a legal system, he can have the offenders locked up and 'prosecuted', knowing full well there'll be no consequences for him and his family.

BS, I say. BS.

[DaveReidUK]

Agreed..has something been lost in translation here?

As I heard it ( various versions from French sources) only the "Chef de Cabine" was isolated

Correct, there is no reference to the captain, or any of the pilots, in the La Nacion article.

[ATC Watcher]

Sorry , but the article says : "comandante de a bordo" , which I translate, just like in French , "Commandant de bord" , = Captain. The article also mentions he was separated from the cabin staff.
But if I speak some Spanish , it is not my mother tongue,and I am not Argentinian either, so and maybe someone who is can clarify.

[DaveReidUK]

In a different context you would be correct, but the article makes clear that a total of 14 members of the crew were detained. They were members of the SNPNC (the French cabin crew union, see the link in my post #3) and there were no pilots included in that number.

[recceguy]

The really strange thing is that the French pilot union (SNPL) has been silent about this story.
So it might not be as clear as the Cabin Crew Union has been claiming about it.

And CC of that particular company are not particularly famous for their empathy and general understandings of some on-board issues. It's one of those French entities, like passenger ships and railways, which seem to have been designed to accommodate employees before passengers - and management has to comply with it, for fear of strikes

[AndyJS]

In Anglo-Saxon and northern European countries, we don't realise how unusual it is to live in societies where everyone is treated according to the same basic standards regardless of who they are, generally speaking. In fact, this isn't usual at all: in most societies, and at most times in history, there has been a small elite at the top who can basically behave how they like and everyone else has to put up with it if they don't want to be punished. That's what we're being reminded of with this case in Argentina.

[Hotel Tango]

If it involves their own nationals in their own country, wrong though it still is, is one thing. But when they behave that way with professional airline personnel from another country's carrier, it should NOT be tolerated!

[pants on fire...]

This is quite obviously an issue of the importance of the individual not being recognized. Typically, people of this stature are very vocal and demonstrative to ensure that everyone understands their importance by uttering the all encompassing phrase "Do you know who I am?" - thus ensuring the proper level of attentiveness and recognition. In this instance it appears obvious that this trigger was missed somewhere in the process and thus the appropriate respect was not observed.

In the interests of easing future dealings with this person, it is probably best if her name and picture be properly publicised so that no future error is ever made in ensuring that the accommodations and treatment meet the expected levels of service.

My genuine sympathies to all the crew involved.

[yellowtriumph]

Were the crew charged with something?

[DaveReidUK]

Not according to the reports. Detained for questioning and subsequently released without charge.

[Jorge Newberry]

another complicating factor is that in Argentina the cops can't take statements. so if someone is bloody minded enough and insists on proceeding with a criminal complaint then the statements have to be taken by a judge, it all has to be written down and signed by all parties. this takes ages. and that doesn't take into account for the need for interpreting, which I presume arose on this occasion

[thf]

It is quite different from what the Union statement said in the first news report.

My personal version is:

- she wanted an upgrade into business or first and had an idea
- she got the jump seat instead
- she wasn't happy

The real problem of course is that she think's she's one of the 1%, but she actually isn't outside of Argentina.

[paulmoscow]

If she is such a spoiled brat why not buy a business class ticket in the first place? Or is it just smoke and mirrors to hide the fact that she is actually nobody with an outsized ego?

[Gilles Hudicourt]

https://www.clarin.com/sociedad/escandalo-avion-air-france-dijeron-pasajera-piloto-azafata-jefe-cabina_0_S1TDYxoJz.html

The lady claims the man leaned on her, and masturbated. When she turned on the light he covered his genitals with a head rest cover. The flight was full so there was no other seat to be had. She sat 8 hours on a F/A jumseat. It is there that she filed a report to the crew during the flight on a IPAD handed to her by the pursor.

Before arrival the Pursor told her to go back to her seat for the landing. She refused. She was told by the pursor that if she didn't comply, she would be arrested on landing and charged as a non-compliant passenger.
That was resolved when another crew member advised the pursor that he was able to move another passenger next to the misbehaving neighbour....

The male passenger was detained 48 hours and is now free pending the courts decision.

It's funny how the story changes when one hears both sides of the story.

[Ambient Sheep]

Fair enough as far as it goes, but even if entirely true what part of that legitimises locking the purser up in a 1m x 1m cell with no seating, food or water for six hours?

[HowlnTexxn]

Their legal system doesn't offer upgrades, or if it does they had none available.

[Hotel Tango]

It's funny how the story changes when one hears both sides of the story.

Are you therefore suggesting that the treatment the purser got was merited?

[Gilles Hudicourt]

I am suggesting that we do not have all the facts to make such a judgement.

The title of this thread is "Air France crew detained after passenger complains “not receiving her upgrade". That makes for great news headlines, but the truth, as usual, will probably be very different very from that initial news headline.

[Hotel Tango]

OK Gilles. I would imagine however that she did propose, or more likely demand an upgrade (as probably it was the only place where seats may have been available) and the Purser refused. Maybe because they were reserved for crew rest. It all boils down to with what sort of attitude she presented her problem. With the French you generally get as good as you give, and it must have become personal. I've seen it personally a number of times between pax and cabin crew.

[Dairyground]

I've travelled an awful lot but nut never had anyone masturbate next to me
I believe there was such activity in the row in front of me on a flight between Amsterdam and Manchester earlier this year. It all seemed to be managed quietly and effectively by the KLM crew. Seats elsewhere were found for the unfortunate couple sitting next to the miscreant, who appeared to be spoken to severely by the crew and was held back when the rest of us disembarked.

[diamantaire]

The real victim here is the cabin crew & pilots after hearing both the sides !

[Long Haul]

I’m prone to believe the passenger. It was in any case a situation that escalated way out of control, something that an inflight crew needs to try to avoid as much as possible.

[aterpster]

Could have been a hyper cabin crew. Nonetheless, the fact Argentine authorities detained them for six hours is beyond absurd.

[airman13]

Now the little girl is satisfied.....she revenged on french crew.....but the french authority has to imply seriously in this case......

[Old King Coal]

The airline should add her Name / DOB / Passport# / etc into their booking system under the 'deny carriage' option, i.e. prevent her from being able to book / buy any ticket with the airline.

[hoss183]

I'm sure they have, but then no major loss to her, AF is already on my list of no-fly airlines.

[CARR30]

One thing Air France can do is make sure that she's banned for life from flying with them.



It's more likely to happen again if NOTHING is done by the French government!

While with a British crew a Boris gaff would have
got them a spell in prison!

[PaxBritannica]

There are two separate issues here: the passenger's complaint, and the Argentinian justice system. Rationally, these shouldn't be conflated. Before blaming the passenger for the treatment of the crew in detainment, posters should know if this was 'special' treatment, or just standard practice for a poor quality police process.

The passenger's complaint has been dismissed by the majority of posters here. It's automatically assumed that her actions were revenge for not getting an upgrade; the concept of finding herself sitting next to a masturbating man does not seem to have gained much traction. I'm not sure why - perhaps because these posters are male and have never been subjected to a non-consensual w4nking experience? For some odd reason, ******s tend to confine the show to a female audience.

Looking objectively at what seem to be the facts, I note that the passenger claims to have reported the man's behaviour. She also seems to have sat out many hours of the flight uncomfortably in a jump-seat. This suggests to me that she really didn't want to sit next to that man, and that the crew were sufficiently aware of this to let her sit in their own accommodation. This further suggests that they had plenty of time to manage the situation such that the female passenger did not have to sit next to the man at any point of the flight. It would hardly be surprising if she objected to having to resume her original seat for landing. It would also be reasonable for her to feel angry with the crew. It was just their bad luck, in that case, that the disgruntled passenger had powerful connections in the destination country, unlike the majority of the other passengers.

If we're leaping to assumptions, mine would be that the AF crew were rude and unhelpful. I have no evidence other than all the AF flights I've been on. I long ago came to suspect that AF employees are trained at the same school that doctors' receptionists attend.

I'm with @Hoss183. They're on my no-fly list.

[paulmoscow]

This suggests to me that she really didn't want to sit next to that man, and that the crew were sufficiently aware of this to let her sit in their own accommodation.
IMHO, the Occam's razor here is quite simple: most probably this spoiled "lady" was extremely arrogant not only to the crew, but to her seatmates too. As always with this kind of bullies, after getting deserved push back they tend to put their tails between their legs and run to complain to a daddy, crew (in this case) etc.

[parabellum]

She also seems to have sat out many hours of the flight uncomfortably in a jump-seat.


Or did she? was she sat on a crew jump seat or a passenger seat designated for crew rest but otherwise a normal economy pax seat?

[PaxBritannica]

If it had been a passenger seat, the passenger would not have been required to go back to her original seat for landing, would she? Therefore it was not a passenger seat, and the passenger was on a jump seat. Are we really discussing the level of discomfort endured in order to judge just how upset the passenger must have been? Is someone going to ask if she was wearing a short skirt or makeup? Has Pprune somehow fallen through a time warp into the 1950s?

From the Nacion shared earlier:

The sources stressed that the treatment that Villena (the judge) gave to the case of Air France was "exactly the same" as in the other two events in which he had to intervene within ten days: that of a Colombian passenger on a LATAM flight ( with an Argentinian as an accused, also for masturbating with the woman) and a fitness teacher who reported being groped by another passenger on an American Airlines flight. "In those two cases, the crews made the formal complaints, on both flights, a flight attendant sat down with the victims to accompany them, and the crews made themselves available." Neither LATAM nor American Airlines complained or made any presentation against the procedure, "the spokesmen explained.

Whatever the AF crew thought of the situation, this is closer to how they should have handled it.

Reports in papers have described the suspected ****** as being 'tall and corpulent'. In other words, a big guy. The cabin crew were faced with having to choose between confronting a big guy or pushing back against a standard-sized woman. I note that most the videos I've seen in recent months of people being dragged off planes by security have involved women or smallish men. Presumably, powerfully built men just behave better on planes.

[parabellum]

Well my experience of passengers who book economy and expect an upgrade is obviously very different to yours Pax Britannica.
This woman's reported behaviour fits the mould exactly. Personally I doubt there was a passenger masturbating next to her and I think it all too convenient that there had been a case of a masturbator in the courtvery recently, for the judge and the woman's father to fabricate a suitable story. I doubt we will ever see them but the AF crew's statements would be interesting reading, rather than Argentinian journalists version of them.

[edmundronald]

In this day and age is an aircraft the only public transportation in the world where everything is not video-recorded?