PDA

View Full Version : EK new portal


glofish
8th Aug 2017, 07:32
Have you tried it yet? I did and by the second click on Henry's video it crashed completely.
EK IT at it's best once again. Maybe i need to re-install Explorer to make it work. :ugh:

sluggums
8th Aug 2017, 08:25
Another unnecessary reinvention of the wheel. Chaotic layout.

Mach.888
8th Aug 2017, 08:41
For f,.k sake.
Isn't time someone told this absolutely useless department to resign. We don't need them.

Big Enos Burdette
8th Aug 2017, 09:13
Tried it on mobile device. A complete abortion of an interface.
Practically unusable.

WakeTurb_69
8th Aug 2017, 09:38
If/when it actually works, the roster presentation is horrible. Also...could someone please tell me where the email link has moved to?

motley flight crue
8th Aug 2017, 09:46
I thought Mueller was here to fix IT? Great start

lospilotos
8th Aug 2017, 10:14
If/when it actually works, the roster presentation is horrible. Also...could someone please tell me where the email link has moved to?

In the mobile interface it's far down, under "Connect", click "Outlook"

On the desktop interface you can see "Outlook" straight away down right also under Connect

El Peligroso
8th Aug 2017, 10:14
could someone please tell me where the email link has moved to?

Top left, click the 9 small squares (in a square shape) left of "Office 365."

Don't like the roster on one line (crowded) and as always, it's SLOW (normal for anything EGIT) but otherwise some nice functionality. An option to add a quick link to for each individual's most used functions would be nice (e.g. "My Quick-links")

alwayzinit
8th Aug 2017, 11:13
The only question worth asking is "Why did they change it?" Was the old one not working? Did it not allow crews to access data successfully?
Seems like a total waste of time and money..........................:ugh:

WakeTurb_69
8th Aug 2017, 11:30
Wasting time and money is what EK do best!

fliion
8th Aug 2017, 12:26
So on first opening: The most important part of our lives - ROSTER - relegated to a separate click with very poor readability while news etc (380 Nice - WTF?!) - gets pride of place.

What a complete cluster.

pumpkin
8th Aug 2017, 13:00
I think Emirates NBD has hired EK IT. Same crappy nightmarish changes that have rendered the website time consuming and useless.

Jack330
8th Aug 2017, 13:51
Slightly off topic but anyone knows if they did something to allow Crew Pulse to be installed in at least 2 devices instead of only one ? Just for couples to stay in touch of course

Joker11
8th Aug 2017, 14:07
Man they released an updatr for one of the programs we use. Almost impossible to do our jobs. After 14 days our clever IT guys decided to remove the update.

WakeTurb_69
8th Aug 2017, 15:02
Nothing ever gets better...Always worse!

PositiveRate876
8th Aug 2017, 15:58
New portal was design to complement your EPT. Now you have complete inefficiency as well as no functionality across the entire spectrum of company interfaces.

my salami
8th Aug 2017, 21:10
Looks nice... only problem is, when you try to open anything it crashes....

fatbus
8th Aug 2017, 23:06
Big joke again!

natops
9th Aug 2017, 07:50
Waste of money, and terrible slooooow.

Roster area absolutely B$.

Talparc
9th Aug 2017, 08:17
What were you expecting from these bunch of idiots?

form717
9th Aug 2017, 08:19
Well that's just great.

Roster page just continuously reloads. Can't even acknowledge any changes. Doesn't work with Chrome (the company approved browser) on OSX.

Now if EGIT could put it back like it was before they "fixed" it, that'd be great.

Fred Garvin M.P.
9th Aug 2017, 08:54
The roster view is completely awful. Unreadable and unusable. I cannot understand or see what I am doing and when. Great function when on reserve. And why isn't the roster the first thing you see? I don't care about the company news, just show me my roster in a usable format. Completely useless

BANANASBANANAS
9th Aug 2017, 09:05
Just tried navigating the new portal.

It is abysmal.

Poorly designed, not at all user friendly and has destroyed what little respect I had left for the people that produce this rubbish.

No doubt some oxygen thief has managed to keep his cushy job on the back of this major step backwards - at great inconvenience to the rest of us of course. But that doesn't matter, does it!

givemewings
9th Aug 2017, 10:35
anyone knows if they did something to allow Crew Pulse to be installed in at least 2 devices instead of only one ? Just for couples to stay in touch of course


No, when asked they stated one device because you are not supposed to be giving anyone else access to your epin (not even your family)

I for one don't care, if it matters that much I send them a whatsapp. they can also use the company website to check arrival times or even flightaware etc...

Sick of spam messages from people selling crap who got my number from their boyfriend/wife/friend who had access to iCrew and gave (sold?) all the contact info to them.

Now they have even managed to get nightclubs sending me 'offers' to my company email.... wtf....

Panther 88
9th Aug 2017, 12:27
This POS site is......well can't even find the right words. Can't get on eSwap, or seniority list, or other numerous apps/sites. And this is with both Chrome and Safari. Redirect, Redirect, Redirect. You know what, pals....I got your redirect right here. This and my EPT that is sitting in my closet, that I refuse to use until it's mandatory. Man, the clowns are in full swing over there. We've messed with their rosters, we have for the last five years cheated them out of their leave, we've not given them a pay raise to even match inflation here. And they still come. Ok, let's just "foul" with them some more. I swear I think "they" get a kick out of screwing with us, and laughing at the Costa. BTW, Costa was full this morning. Ok, rant over....going for an adult beverage.

Talparc
9th Aug 2017, 16:01
Seems AAR's Email is not showing much effect, its time to hand out warning letters to all Costa dwellers.

BANANASBANANAS
10th Aug 2017, 08:45
Waste of money, and terrible slooooow.

Roster area absolutely B$.

Just tried to access GABI from home for my flight today. Redirected to another log in page which accepted my log in credentials but then refused to load and just hung permanently.

So, the new, improved portal is now making it impossible for me to prepare for a flight in my own time. I won't bother again.

Well done EK. I wonder how much this great step backwards has cost you?

Praise Jebus
10th Aug 2017, 11:29
As long as IT persist with using Share Point as the host the site will be less than desirable...

Old King Coal
10th Aug 2017, 16:11
During the start-up phase of FZ (early in 2009), I once had the displeasure to have to deal with EK IT... and all I can say is what a bunch of totally out-of-touch buffoons!

E.g. their proposal for maintaining the data on FZ's EFB's was to clone each tough-book's HDD with a master / updated HDD (a solution for which they intended to charge FZ about $100k USD per annum for supporting just 30 tough-books; plus the cost of 2x additional HDD's per tough-book). It would have been both an expensive & **** solution, though I believe it's what they have/had implemented for the EFB's at EK (go figure?!).
Appalled at their proposed solution, your's truly went out and procured a server and set it up so that it would automate the EFB updating process by simply plugging an RJ45 cable into the tough-book (and then utilising something known as MS-Active Directory Server, with it also being able to handle the simultaneous updating of as many tough-books as one could ever envisage, and no procurement or swapping of HDD's required).
The cost of my solution was a one off charge of $5k USD (i.e. for server hardware & software, plus a switch, and some RJ45 cables) and I believe FZ used that said same solution (of mine) until it all got replaced by iPads some years later.

'nuff said !

Saint
11th Aug 2017, 10:20
Well that's just great.

Roster page just continuously reloads. Can't even acknowledge any changes. Doesn't work with Chrome (the company approved browser) on OSX.

Now if EGIT could put it back like it was before they "fixed" it, that'd be great.

The continuous reloading of the pages is caused by cookies being blocked by the browser. In Chrome, first sign in to the portal, then click on the cookie icon top right in the address bar (the one with a little red cross in it). Select 'Show cookies and site data', then click the 'Blocked' tab and then select each cookie in turn and click the 'Allow' button on the dialog box. That fixed it for me.

ClassCbird
11th Aug 2017, 13:41
Why not go on to some porn forum and discuss your porn habits there? Why here on this site? I thought this was supposed to be a "professional pilots" forum. A minority of you guys present yourselves on here as anything but professional. Remember the general public can read these threads too. Trash talk like this doesn't make you look good and minimises anything more intellectual you may have to say.

perthbound
11th Aug 2017, 14:37
So in Summary:
-We have a new portal which is a disaster and should never have been released.
-We have a bidding system full of idiotic rules
-Both HD and JA are leaving at the same time, both GCAA required posts (I think)
- The surface tablets are a falling short and no one knows what the current policy is for these devices. Are they even approved by the GCAA for flight deck use (without a docking mount)
- We have a training department which is now scheduling PPCs in the middle of the night, when was the last time Cpt MM went to work at three in the morning and put his job on the line. (Has he ever taken an EK PPC?)


An utter disaster all round,

disgusting!!!!!

harry the cod
11th Aug 2017, 20:28
perthbound

New portal? Pilots don't like change. The faults will be ironed out, you'll get used to it.

Bidding system with idiotic rules? Who knows what restrictions are currently there, what we do know is there are far less restrictions now than 6 months ago. It's an improvement. Embrace it.

HD and JA leaving at the same time. Yes, but both for very different reasons. As for post holders, MM and H al H have taken on that liability. If you'd bothered to read the newsletters and fleet facts, that would have told you.

Tablet policy has not changed since inception. Only one to be used operationally at a time on the flight deck. What's so confusing with that? It's not GCAA certified yet which is why it's still on trial!

As for the PPC's at night, yes I agree, not ideal. Wouldn't everyone prefer to have one at 11am but in case you failed to realise, we operate a 24hr airline with aircraft that depart at 0300am. Putting your job on the line in the sim? Well, at least that's all it is. On the aircraft, it's putting lives on the line. 400 plus. If you feel you can't handle flying at night, and by defacto, training at night, join Ryanair.

Harry

ruserious
12th Aug 2017, 11:14
Oh dear Harry, did you just stop by the Costa Kool Aide fountain for a quick slurp

TangoUniform
12th Aug 2017, 11:56
perthbound

New portal? Pilots don't like change. The faults will be ironed out, you'll get used to it.

Embrace it.


Harry

Wow, Harry. Speechless, I am. YOU'LL GET USED TO IT. Let's see. We've gotten used to increased hours, increase in hours for productivity pay, gotten used to Lido vs. Jepps, used to only 30 days leave, used to moving out of accommodations we've lived in for years.....it's all been said before.

Do you honestly believe that if we did our jobs any where near the ineptitude of the IT department we would still be employed.

Airlines around the world are dumping Surface as an EFB because of continued issues. Well get used to it. Because EK knows best.

There are numerous items on the portal that can't be accessed. I've written, and I get a very nice automated reply, thank you for your input. No solution, just garbage. But we'll get used to it.

Personally, I'm sick and tired of crap they throw our way and a mindset that they'll get used to it. I'm not "embracing it", I'm leaving. This clown outfit has finally filled my buckets, not because of what they do, but by colleagues with a mindset like yours. Don't support your fellow pilots, but accept willy nilly what these clowns throw at us. "Embrace" it.

I've read some pretty inane things written on the prune, and I've probably written some, but this one takes the cake. Just accept it, huh Harry. All those CRM courses didn't seem to get through to you.....you'll get used to it, embrace it. Geez.

speedbirdhopeful1
12th Aug 2017, 12:44
I used to agree with some of your stuff Harry, but you've really lost it now. How much crap can one keep 'embracing?' I actually feel sorry that someone from a civilised country to be so brainwashed/diluded to write stuff like that. You'll make a great management puppet (if you aren't already)

donpizmeov
12th Aug 2017, 14:43
Do you normally get three 3am starts in a row Harry without any controlled rest allowed? While NCC has control of our rostering we are fecked.

To have a highly advertised new crew portal so poorly thought about and introduced shows different expectations of work quality the company has between office dwellers and aircrew.

BobDole
12th Aug 2017, 15:03
My favorite part is the feedback link. I click it, page pops up and then you can't fill anything in.

Another excellent product of our wonderful IT department....

SOPS
12th Aug 2017, 15:56
Looking now, from the outside in, one day reality is going to hit Harry in the face, the company he so obviously adores will turn on him like a lack of wolves, for a reason he wont understand. By then, it will be too late.

The Outlaw
12th Aug 2017, 20:33
Harry,

WTF was that?

Generally you write some decent rebuttals but this one was p1ss poor...not your normal standards.

So, your position it just take what ever crap and deterioration that the company hands out and package it in the convenient title of "pilots don't like change"? pretty fecking weak Harry.


Class C bird,

Are you Harry's alter ego or just Harry under a different handle ?

So if I read your post correctly...If you agree with the company and operation, the way things are run, given that you are the end user of the product and on the front line then you a re professional.

If you do not and speak out against it, then you are unprofessional? Really? Thats a pretty stupid thing to say, wouldn't you agree? I believe what the posters are communicating here is how bad that new FOIP really is and how remiss the company was to release it before proper testing and input from the end user, IE these very same pilots.

Was there any input requested from the pilot group...NO. That in itself is part of the many problems this company faces and is another indicator of how and why they are in the position they are in now.

harry the cod
12th Aug 2017, 20:46
SOPS, I don't adore this Company any more or less than most others. What I accept is that there have been improvements in our rostering within the last 6 months. Our monthly hours have reduced and the option given to us to bid for a string of five days off has returned. Some have tagged this onto the following month and I've seen 8 consecutive days off on some rosters. We also have more preferences now and the satisfaction from most bids is better than it was a year previously. That's what should be 'embraced', the fact that at least we're moving in the right direction. Is there a perfect rostering system? Maybe for the senior guys in the likes of United and BA but ask the junior guys. At least in EK even the most junior pilot will get 3-4 decent rosters each year.

As for the new portal, who gives a fig. They've changed it and we WILL get used to it. If it doesn't work, write to your bloody manager. 'IT' is a joke in this place and along with the accommodation department, is full of the the most overstaffed and inept individuals a Company couldn't wish for. Personally, I couldn't give a rats arse if I can't access GABI before the flight. That's what the extra report time is for and I'll be damned if the Company expects me to faff around on a crappy system during my own time. You fellas want to do it, be my guest! How the hell did we ever manage to brief and undertake a successful flight before GABI came about anyway?!! Same for the tablets. Hate the bloody thing and when it stops working, I couldn't care less. Personally, I'm disappointed, but not surprised, that the Company has once again incorporated an electronic device without any formal training or practical guidance. This is an integral part of our operation yet they assume we will learn by osmosis from our colleagues even though we can only operate one device at a time! Why don't they use the RTGS days to spend a few hours teaching us the shortcuts and nuances of these computers that we will be shortly be relying on. It's an accident waiting to happen. Personally, I can't see them being fully approved.

Don, as for the sim, I've done the 3am start and it's ****. I was knackered at the end of the 3rd day and some of the training benefits were questionable. However, the sims have to be used and we have to be able to perform at these times. We often do a 24 hr layover with difficult start times both ends so I disagree with your argument. The third day anyway is training and manual handling so hardly a ball breaker! The saving grace is that the instructor too is often struggling at these times! Having said that, I am disappointed that MM has not insisted on the third day being broken from the string or, as he promised, have a day off then rest day before these duties. It was constantly promised for each and every subsequent month during phase 1 and it never materialised. That's shameful and shows lack of integrity and responsibility on his part.

So, no, I haven't been near the kool aid ruserious. Never even seen the damn drink that you refer too but I do take a large dose of reality salts each day. Sadly, and what some fail to realise, is that while we have our problems, so do many other outfits out there, as some who've already left have found to their cost. I'm all for fighting and writing for what you believe in, but FFS be realistic about what can and can't be changed.


TU

I wish you well in your new career and along with the likes of SOPS, Goretex, Kaptainluitenant, nolimitholdem and many others, genuinely admire you for having the guts and balls to leave and move on.


The Outlaw

Sorry to disappoint fella. Truth be told, I watched Dunkirk last night and came home mentally drained and somewhat reflective. Made me realise, seriously, what **** we complain about at times. All relative I know and hardly an accuse to accept bread and jam every day, but it did put our privileged lives into perspective.

Harry



ekpilot. Does your Mum know you're still up?

ekpilot
12th Aug 2017, 21:08
Harry the Sod

fliion
13th Aug 2017, 01:51
Now Harold,

Don't knock GABI outside duty hours - it's quite helpful. And if you say you don't access it over a coffee at the hotel from time to time - bollox.

Not a single pilot I've chatted to, likes the new Roster format - it's a shocker, though in fairness, you said "the faults will be ironed out". Why for the love of God are they there in the first place?

The roster improvements came about by a sense of consensus building & protest on here, in RGTS, in the car, in the flight deck, - where one gets a bit of collective feedback on whether one's ideas are mainstream (for the most part they are) and as such protest takes place in fleet forums, via letter writing, feedback to Seniors/Trainer/Mngrs, prune online etc etc.

The 3rd floor read these forums - and get a sense of reaction - hence the issues immediately addressed in Weekly Flt Ops update re the new FOIP.

These threads are a part of our "union". You add a sense of objectivity- which I personally welcome - as it's important to have level heads like yours that don't "spook the herd" unnecessarily.

That said the format of the new portal is a disgrace - and your voice defending such was a surprise.

Let's hope they change the front page to a readable ROSTER format that makes our lives easier - not harder!

ClassCbird
13th Aug 2017, 06:33
Outlaw,

You misunderstood. I was responding to a post immediately before my post which had nothing to do with EK. The Mods or the individual himself have since removed the offending post, but my response is still showing. Hope that clarifies.

perthbound
13th Aug 2017, 16:19
Harry,

There is a term out there called "Godwins law", it basically states that is is inevitable that one side in an argument will eventually mention Hitler or one of his deeds (in this case Dunkirk) as their argument runs out of steam.

Now don't get me wrong, I think the movie Dunkirk does an excellent job of telling a story of a generation, in my opinion the greatest generation and in that I completely agree with you that what we are going through amounts to .001 of one percent of what the this particular generation went through.

I believe the movie Dunkirk should be watched alongside Conspiracy (Also with Kenneth Brannagh) and Schlinders list (spelling).
All three movies are highly educational but Harry don't rely on Goodwins law.

I stand by my earlier comments and I will also state that your opinions and insights are most welcome, debate in all its forms is vital.

The fact remains we work for a highly dysfunctional company.

dxbpilot
13th Aug 2017, 16:56
Guys like harry keep the Ek system running.

Lucky they have company guys like you to bend over backwards for management.

I'm sure ek will return the favour when you need something 😂😂😂😂 or you get that one radio call wrong.

fliion
13th Aug 2017, 17:43
Most I've spoken to have written to the feedback email address. Keep em coming

falconeasydriver
13th Aug 2017, 18:26
Symptomatic of a rudderless ship muddling its way towards the inevitable iceberg...yet again. The IT issues are yet another addition to a list of usually unfeckable things...that EK and its merry band of job protecting oxygen thieving head wobbling idiots have managed to **** up once again.
Its all so terribly predictable, its all so utterly preventable and of course Harry in his usual "wood for the trees" style seeks to minimise the frustration that some feel on the basis that you will get "used" to it.
I suppose Harry could have used better examples, perhaps sudden blindness or accidental amputation? one would have to have to get used to that as well.
In the final analysis...all the issues relating to rostering, corp coms, housing, education etc boil down to the fact that those remaining are in fact better paid Jinglies (a perjorative but apapt description) who in the eyes of their masters should be grateful for the crumbs of existence they allow them to enjoy. Your opinions and feedback are as welcome by management as a bad case of piles caused by too much spicey food..and planting their fat sweaty arses' at Costa a bit too often in their traditional garb. "Hubris today, Hubris tomorrow" will be the new corporate mantra.

Craggenmore
13th Aug 2017, 19:37
Falcon,

I see that Spurs won today and the wind is in your sails...................

falconeasydriver
13th Aug 2017, 20:46
Exactly Craggy! better yet, the boss has seen fit to fly the family out to his winter retreat which is located in the country of my wifes birth...and hence we are enjoying an unexpected 3 week tour of a beautiful country. Its the sort of thing he does from time to time that engenders loyalty and gratitude along with a desire to do the best job you can. Come on you Yids...

Tango77
14th Aug 2017, 02:53
Has anyone managed to download the full GABI package on your Ipad????
DownloadHD doesn't open the portal and used to be great!
Cheers!

my salami
14th Aug 2017, 11:28
Has anyone managed to download the full GABI package on your Ipad????
DownloadHD doesn't open the portal and used to be great!
Cheers!

It worked on mine.....

eagleflight
14th Aug 2017, 14:42
Lads & Gents,
if your Safari browser keeps reloading, try the following:
- open Safari
- go to Safari -> Preferences -> Privacy
- in the top field (Cookies and website data): set / mark "allow from websites I visit"
Worked for me. Reloading stopped.

Regarding access via HDDownloads: it looks that the new address "http://flightcrewportal.emirates.com" is creating some problem, at least on my device.
Switching back to the old "https://groupworld.emirates.com" solved this problem, too.

Regarding access via iPhone - well, quite limited to far, with pulldown menus overlapping basic data, search function not working, etc.

Hope this helped a bit. Fly safe out there !
eagle

BANANASBANANAS
15th Aug 2017, 01:12
I thought I would have one more try with the portal before leaving home today.

It still won't download anything so I shall apologise to my crew on behalf of Emirates that, once again, I am unable to brief them as I cannot download any information from the company portal.

Very disappointing but not at all surprising.

lospilotos
15th Aug 2017, 01:49
I thought I would have one more try with the portal before leaving home today.

It still won't download anything so I shall apologise to my crew on behalf of Emirates that, once again, I am unable to brief them as I cannot download any information from the company portal.

Very disappointing but not at all surprising.

How about using the printed hardcopy version that's still available to you as a baseline for your briefing? BTW they don't listen to anything anyway...

White Knight
15th Aug 2017, 04:57
It still won't download anything so I shall apologise to my crew on behalf of Emirates that, once again, I am unable to brief them as I cannot download any information from the company portal.


Really?:hmm:

Downroute I usually just give them the approximate flight time and level and they're happy with that! The Shear Rates are often misleading; many times you get a bumpy ride with 1s and 0s and a smooth ride with 9s and 10s:rolleyes:

Far more importantly is the expected taxi time 'cos I want my cabin secure before I reach the runway!

And if you (a generic you) don't have enough knowledge of the climate around the network to tell 'em that we'll be passing a belt of potential Cbs at time x into the flight I don't think you should be in the left seat anyway because you're already demonstrating a serious lack of SA!!!

BANANASBANANAS
15th Aug 2017, 05:37
Really?:hmm:

And if you (a generic you) don't have enough knowledge of the climate around the network to tell 'em that we'll be passing a belt of potential Cbs at time x into the flight I don't think you should be in the left seat anyway because you're already demonstrating a serious lack of SA!!!

Thanks for the singularly unhelpful and unprofessional reply wk. Is it post colonial inferiority complex or sps that drove your response?

One day you might be in the left hand seat and I hope that if you do make it that you will show more respect and professional courtesy to your crew than you do to your fellow pilots on prune.

This thread is about the tablet, not pre flight briefings and my response was limited to the tablet, not how I work around its shortcomings.

Treat your cabin crew like that and I would be very careful about what you (generic) eat on board.

Mach.888
15th Aug 2017, 06:30
Thanks for the singularly unhelpful and unprofessional reply wk. Is it post colonial inferiority complex or sps that drove your response?

One day you might be in the left hand seat and I hope that if you do make it that you will show more respect and professional courtesy to your crew than you do to your fellow pilots on prune.

This thread is about the tablet, not pre flight briefings and my response was limited to the tablet, not how I work around its shortcomings.

Treat your cabin crew like that and I would be very careful about what you (generic) eat on board.

Where is the darn Like button ?

White Knight
15th Aug 2017, 12:56
Well, that was an easy day's fishing!


One day you might be in the left hand seat

Oh yes please:D:D:D:D:D

BTW. What the heck else do you brief them about? You're not one of the miserable buggers that gets into the crew car with your EPT clutched in your hand are you BANANAS? Won't have a conversation because you've been GABIfied...

halas
15th Aug 2017, 13:07
:D:D:D:D

HAHA! GABIfied! I love it!

halas

BANANASBANANAS
15th Aug 2017, 13:35
Well, that was an easy day's fishing!




Oh yes please:D:D:D:D:D

BTW. What the heck else do you brief them about? You're not one of the miserable buggers that gets into the crew car with your EPT clutched in your hand are you BANANAS? Won't have a conversation because you've been GABIfied...

Fishing my rear end.

I hope your on board crm is better than your prune manners.

harry the cod
16th Aug 2017, 08:41
BANANASBANANAS

If I may quote part of your reply to WK;

"....my response was limited to the Tablet, not how I work around it's shortcomings."

I disagree. It was exactly about how you work around it's shortcomings, or in your particular case, not bother.

".....so I shall apologies to my crew on behalf of Emirates that, once again, I am unable to brief them".

Were you ever working here before GABI was available? Serious question. Just curious what or who you blamed before we adopted it. Don't you ever use the hard copy as WK pointed out? This over reliance on GABI and expectation that it's almost mandatory to use before flights is becoming ridiculous. It's a tool to help us. If our tablets can't download it, report it. Let the Company sort out the debacle and just do what needs to be done to get the job done safely. We have enough resources for that anyway so why use a dysfunctional system that's still under trial to cover for lack of basic resilience and common sense.

Also, whether we like it or not, the role of commander comes with some basic responsibilities.......responsibility being one of them! Starting your brief by blaming the Company is hardly a good example, especially when there are 'work arounds'.

Harry

Panther 88
16th Aug 2017, 09:26
Life was simpler back in the day Harry. We didn't need "work arounds". We had a simple briefing area, Jepps that were reliable and available and time to brief. Easy.

Since you bring up the old days Harry, we don't have the band width here to list all of the subjects we have had to be "resilient" with. Since they used that in CRM, the definition was the ability to bounce back or recover from an unexpected adversity. Anything that this place adopts or tries to reinvent will create a resilience event for all of us. The more correct term should be "adapt". The key is to bounce back from an (singular) unexpected event. We can expect ANYTHING rolled out here from the introduction of LIDO, to new uniforms, to dysfunctional EFBs and portals to be an something that we have "work around".

But because we adapt so easily and readily, the company never sees the need to correct their ineptness. We're like abused wives. Not only are our rosters fatiguing, but constantly picking up the company's pieces leads to frustration. fatigue, and stress. As the next event is unfolding now, we will be resilient to most all destination hotels to be located at the airport.

BTW, the company has an unwritten expectation of having the GABI briefing examined before meeting for the brief.

BANANASBANANAS
16th Aug 2017, 09:33
BANANASBANANAS

If I may quote part of your reply to WK;

"....my response was limited to the Tablet, not how I work around it's shortcomings."

I disagree. It was exactly about how you work around it's shortcomings, or in your particular case, not bother.

".....so I shall apologies to my crew on behalf of Emirates that, once again, I am unable to brief them".

Were you ever working here before GABI was available? Serious question. Just curious what or who you blamed before we adopted it. Don't you ever use the hard copy as WK pointed out? This over reliance on GABI and expectation that it's almost mandatory to use before flights is becoming ridiculous. It's a tool to help us. If our tablets can't download it, report it. Let the Company sort out the debacle and just do what needs to be done to get the job done safely. We have enough resources for that anyway so why use a dysfunctional system that's still under trial to cover for lack of basic resilience and common sense.

Also, whether we like it or not, the role of commander comes with some basic responsibilities.......responsibility being one of them! Starting your brief by blaming the Company is hardly a good example, especially when there are 'work arounds'.

Harry

Harry, are you WK using another handle?

I am not going to be side tracked from pointing out the rude and unprofessional reply from someone who, probably, should know better.

Of course we can give approximate times, altitudes, an idea of the weather etc. But that is not the point and not what this thread is about, is it!

The accuracy of information that could be briefed prior to getting the hard copy was severely compromised and that was due to the poor performance of the new portal. That was my point and I stand by it. You can 'get used' to the shortcomings of the portal (as you previously mentioned) if you wish. I expect that if my employer gives me a tool for a job that it is fit for purpose.

The response from WK was just plain rude.

Perhaps a review of what the first 'p' in pprune stands for should be mandatory before some people post.

This site is used by journalists et al as a source of supposedly high quality reference. If this is the best we can manage then our professional standards (and standing) have slipped alarmingly from when I started flying almost 40 years ago.

nolimitholdem
16th Aug 2017, 09:46
Errr...if it is professional respect you desire, perhaps your words would carry more gravitas if not spoken by BANANASBANANAS from Knoteatingham?

Hey, we all want to be respected, but this is the internet, not the House of Lords.

BANANASBANANAS
16th Aug 2017, 10:06
Errr...if it is professional respect you desire, perhaps your words would carry more gravitas if not spoken by BANANASBANANAS from Knoteatingham?

Hey, we all want to be respected, but this is the internet, not the House of Lords.

So, your default position is what? Spring loaded to the rude or polite position? We are all entitled (I would hope) to professional courtesy and respect but only a few seem to give it. Others seem to look for an opportunity to be rude, then hide behind anonymity to deliver it.

Regarding location. Have you been here long enough to know what the 'cameleers' are?

Back to the thread.

The portal is not fit for purpose. Discuss!

fliion
16th Aug 2017, 10:07
Back on topic.

Now that the Sept rosters are out - cannot avoid accessing the portal. Is it me or is it even slower now?

The ROSTER page is really showing its true glory today.

It's like the dial up internet

harry the cod
16th Aug 2017, 10:08
Panther88

I'm sure many don't disagree with your comments, myself included. Surely then, our exposure to this constant disappointment is reason not to get stressed about something that is poorly designed or implemented. I know we need these forums to vent our frustration and rightly so but getting our knickers in a twist over something we can manage perfectly well without is pointless. We can manage without GABI. What we need and what we desire are two different things altogether.

As for the Company 'expectation', they can expect all they like. We went down that same path for several years with the famous 'timeline' until it was quietly removed due to 'non compliance'. The GABI system is no different. It's a tool to help us familiarise ourselves with operational issues....if we so wish. The report time has now been increased and is more than sufficient to conduct an efficient and relevant briefing without relying on briefing at home.

Unless you prefer to do the standard briefing of " Hi mate, looked at Gabi? Yes, you? Yes. Right, lets get a Costa! ;)

Harry

glofish
16th Aug 2017, 14:45
The ROSTER page is really showing its true glory today.
It's like the dial up internet

Amen to that! But then again, look who's programming it .... we slowly go back to their stone age standard.

It should be a working tool for us. Agreed that it is a tool for all involved in operations, but the "other guys an gals" are in Dubai, have a somewhat high speed connection, a working telephone right next to them, normal working hours where any call will (or better: could) be answered on the spot. We however are dispersed all over the whole friggin planet, over multiple timezones, with jurassic internet connections, when the hard-costa-drinking-notsoworkforce is sound asleep.

WE NEED A FAST, RELIABLE AND EASILY READABLE PAGE!!!!!!!

Not that crammed bs looking like a silly US add with tons of fine-print and completely useless links that don't work anyway.

Apparently they got "good and bad" feedback. Where would any "good" come from? It's either as slow as a response from personaltravel, or it crashes when hitting any link. I definitely expect a new site NOT to constantly need clearing of all my browsers, histories and photos from all my exes before it deigns to work.

When they state that "much of what you raised is covered in the FAQ which we are updating regularly", this effectively means they put the answers and solutions on the very pages we have a hard time to access and constantly crash!!!!!
Wow!!

KISS just SPRING[S] to my mind

Spikedog
16th Aug 2017, 21:32
BTW, the company has an unwritten expectation of having the GABI briefing examined before meeting for the brief.

That's bullsh*t! Who would even know if you'd looked at it before meeting for the briefing or not?!

natops
16th Aug 2017, 22:05
Personally I like ' have you looked at gabi' followed bij 'costa time' a lot.
After a few check questions and a fuel chat, why not?

Dropp the Pilot
17th Aug 2017, 01:09
For the enroute part of the brief why not a single page which lists those alternates which do NOT have:

-an into-wind, ILS-equiped runway of at least 3000m length
-weather better than VFR

If that were the custom most flights you do would present to you a blank page for en-route briefing.

Kobus Dune
26th Aug 2017, 08:18
By the way, how much time still needed before they update the front page of the crew portal, which is still displaying a huge picture of the PREVIOUS DSVP-FO ....

Red Hackle
26th Aug 2017, 08:40
I watched an obviously new Capt last week briefing his FO while standing in the COSTA queue. Poor guy looked completely harassed already. Capt didn't even have a coffee either.
Also love the guys who come down in the hotel at pickup and straight after the opening greeting ask you if you have seen GABI. Really thought there was more to life. Sad.

natops
27th Aug 2017, 08:11
With some of the inexperienced newbies you do this? Costa is that important? Boy oh boy you must be either brave / foolhardy or "been there, done that, got the tick in the box"

Anyway I thought this was about the portal ........

No not with everyone SS, just said I liked it a lot, not that I do it with everyone...
Sorry to give the wrong impression.

Kobus Dune
27th Aug 2017, 11:01
Also love the guys who come down in the hotel at pickup and straight after the opening greeting ask you if you have seen GABI. Really thought there was more to life. Sad.

It's just that those people have no imagination, no concern or interest about their colleagues, and that's all that come to their mind, they are unable to produce more, before going back to their smartphone probably. A little bit like asking later :
" how long have you been there ? "
" what's your next flight ? "
" how is your roster ? " .....
Now as Captain, I always try to be a little bit more lively, concerned, maybe even joking, well whatever in order to be considerate towards the colleague...

a747jb
27th Aug 2017, 11:03
Hi all,

I have been on a 6 day trip with work and have yet to be able to access the portal. Since I don't have company emails coming to my phone, can any body tell me if the portal is down or whats going on. Neither of us on this trip can get it to work and several of the crew said they can't access trips. Anybody know whats going on?

Eau de Boeing
27th Aug 2017, 12:04
A747jb, you don't get good wifi signal in the casino, try leaving it for a while ;-)

a747jb
27th Aug 2017, 17:28
lol, i know right! But in all fairness, haven't tried logging on from there yet, maybe thats my problem. Oh a serious note, I guess that means its just the few of us here that are having issues and the portal is working (if you can call it that) every where else. Not sure whats going on, very strange.

g109
28th Aug 2017, 08:06
Can't access group world, Gabi, etc. On EPT as well as personal iPad.
Anyone has the same problem?
What are those moneys in IT doing?
Just keep flooding them with emails.....

Pay peanuts, get monkeys, nothing new here