BA chaos, and the usual suspect (ie: bean counters)

[Trafalgar]

Well, now the story comes out that BA newly appointed CEO, Alex Cruz, embarked on the usual round of cost cutting that new CEO's seem to have a pathalogical need to accomplish (directly attributable to padding ones bonus). Result, incompetence and chaos as their IT division was outsourced to India. The cost of this weekends drama, probably $150 million USD (sounds cheap compared to our fuel hedging losses...but who's counting:ooh:). Hopefully the day will come when the boards and owners of these corporations will realise that having an accountancy mindset running an airline, without recognising the implicit value of the people they employ, is a sure pathway to ruination. Value your staff, then you will see the results you seek (the Southwest Airlines philosophy). Until then, expect more debacles like CX and BA.

Current airline management: they know the price of everything, and the value of nothing....

British Airways chaos and was cost cutting to blame? | Daily Mail Online (http://www.dailymail.co.uk/news/article-4550644/British-Airways-chaos-cost-cutting-blame.html)

[raven11]

Wow...that article has a familiar ring to it?

"...knowing the cost of everything but the value of nothing."

[HZ123]

AC has praised the staff and asked for their help over the weekend and coming week, many are working 12 - 16 hours to help. Six months down the line no doubt there will be more staff cuts, goes without saying!

The Mixed Fleet CC issue (pay and conditions) has not gone away with every likelihood of further industrial action. It may be that the IAG board will have to direct AC to stand down?

[crwkunt roll]

HSBC even outsources its call centres to Philippines. Why would they need to cut costs I wonder?

[LongTimeInCX]

Staggers
I am not 100% sure, but the scuttlebuck is that even though some of the Bus and Boeing pilot managers are no longer going to be doing the same office jobs they were doing last month, that they still have retained employment, but back in more of a pilot role.

Seems also that the incompetent corporal L, is on his bike from the grd training dept, although the closest he came to pilots was a couple of words like envy and jealousy that were regularly on display during his tenure as the basings admin wallah.

[cxorcist]

Maybe they're letting go some of the CP's office rats so they can focus on training... Seems to be a bit of a shortage there!

[Dan Winterland]

It's crash proof. Perhaps they appreciate their limitations!