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parman888
12th Feb 2016, 01:23
Hi all,
Just to see anyone can tell me what is the industrial norm to count the flight delay to calculate the OTP? I notice that some use delay by > 15 minutes (i.e. flight within 14 minutes is on time) and some count >16 minutes (i.e. flight within 15 minutes is on time).
Thanks!

Ihadadream
23rd Feb 2016, 17:15
Anything beyond 5 minutes after scheduled departure meant our station sending a report to any of our client airlines. This was in the UK. Made first wave a nightmare to the point we were working with certain flights to push up to 20 minutes early if they could be ready ...

Porky Speedpig
23rd Feb 2016, 18:00
And that's just the airlines, ATC units, airport authorities all have different interpretations. A cynic would say that's a good way of disputing how good/bad performance is...
Some companies measure all doors closed/ready to go to see if all internal processes have been successful. Again this is not standardised and can be a D-5 minutes, D-3 minutes etc..