Easyjet the new Ryanair

[chrisbl]

What is it with EZY.

In the last 12 months taken 4 flights to Spain from the Gatwick North Terminal all supposed to return there but ending up at the South Terminal for "operational reasons".

Now 1 flight out of 4 would be inconvenient especially when the car is parked at the North Terminal or have people waiting to pick you up.

4 out of 4 is more than a coincidence and looks like a regular occurrence more suited to the convenience of Easyjet.

I just wish they would be upfront with it. They must know before they land which terminal they are going to rather than leaving it till you pitch up at the gate.

At best it's disingenuous at worst dishonest.

[OhNoCB]

I don't know Easyjet's situation in Gatwick but for what it's worth - We do often know where we are going to park before we land but we don't normally know before we take off - so it wouldn't be much use as far as parking your car the week before goes. Sometimes we don't find out ourselves until given the taxi instruction from ATC. Even then there are a huge amount of things that can change/upset this. Maybe there was a problem with the planned stand, maybe and aircraft is stuck on it with a slot or a tech problem or is just late, this only really has to happen to one aircraft/stand before there is a knock on effect whereby someone else has to go to a different stand (normally the one you are supposed to be on or so it always seems) and then you have to go somewhere else.

[easyflyer83]

I don't know much about the LGW situation but the problem will be irradicated when EZY finally get their one terminal solution at the airport. This will happen at the end of the next summer season.

Undoubtedly inconvenient for some passengers but to state "easyJet the new Ryanair" is somewhat of a sweeping statement.

[vctenderness]

Can't see what the problem is. North and South Terminal are connected by a fast, free monorail service it takes a couple of minutes to change terminal.

[Wageslave]

I seem to recall this has been going on for several years. Something to do with the aircraft's next rotation being domestic as opposed to international or vv perhaps?

Is it really not shown on schedules or info boards?

[PAXboy]

It is about the next rotation of the a/c and has been doiscussed in here before. Last year, I was inbound for the South but we parked at the North and were then bussed to the South for our bags. That's life.

At LHR T5 they complain because there are not enough boarding points and aircraft get a parking stand and then bussed to the terminal - and that is not a discount airline.

[Hotel Tango]

Same happens at Brussels Airport with Brussels Airlines, the arrival pier depending on the aircraft's next rotation (Schengen or non-Schengen).

[munster]

To compare easyjet to ryanair based on the heinous inconvenience of having an additional few minutes added to your journey time is pathetic.
I travel with both airlines dozens of times a year. Only using ryanair when there is no other option. Try using ryanair where hours are added to every journey just to reach the destination advertised!

[edi_local]

I have had this once or twice at LGW on easyJet.

Most recently was in August when I came in from JER, which is a North Terminal flight. We came on stand in the South and an airside bus took us to the North Terminal, which was fine. Did you actually get off the aircraft and arrive in to the South terminal or did an airside bus let you off in the North?

[Heathrow Harry]

British Midland did it all the time at LHR on the late flights in - you'd be parked in the middle of nowhere with a bus trip in to suit their convenience

[Doors to Automatic]

If you land at the remote pier at the North Terminal it most probably takes longer to get to the landside there than it would from most of the South Terminal gates via the inter-terminal monorail. :p

[Davef68]

It does get a little ridiculous when you land at South terminal on a UK flight (EDI in my case), but you and your luggage then get bussed to the North terminal, only to have to get the monorail back to South to catch the train!

[ExXB]

They should deliver you to the Terminal they told you they would take you to. If they have to position the aircraft afterwards, well that is their problem.

Who is the customer anyway? Don't lie to your customers.

[FlightDetent]

They should deliver you to the Terminal they told you they would take you to. If they have to position the aircraft afterwards, well that is their problem. The cost of such, albeit trivial, logistic excercise renders it incompetitive.

[ExXB]

So lying is OK?

If they don't know they should say so. It's not difficult to be honest with your customers.

[Heathrow Harry]

IN THE AIRLINE INDUSTRY??????????? :eek::eek::eek::eek::eek::eek::eek::eek:

[ExXB]

It may not be common, but it is not difficult.

[Los Endos]

Has it not occurred to anyone that it is the airport authority who dictate where you park, not the airline. Luckily there is still a lot of air between RYR and EZY.

[Andy_S]

Has it not occurred to anyone that it is the airport authority who dictate where you park, not the airline.

Indeed. And as has already been pointed out, the arrival gate may not even be known until the aircraft is en-route.

[HeartyMeatballs]

Just out of curiosity, at what point are you told about the terminal? I've just looked up flights and it just says Gatwick. I assume when I get my boarding pass it will tell me the terminal? Will it say which terminal when flying TO (where most of the issues seem to be happening) or will it just say Gatwick?

I have no idea. I avoid LGW like the plague, but needs must!

[ExXB]

It's on your boarding card. You are warned, on web-sites, that what they have told you could be wrong.

[Groundloop]

They should deliver you to the Terminal they told you they would take you to.

If they bus you to the other terminal then they HAVE delivered you to the terminal they said they would!!!

[PAXboy]

Rather than start a new thread, I thought I'd brighten up this thread:

EasyJet pilot writes absence notes for pupils aboard delayed flight | Home News | News | The Independent (http://www.independent.co.uk/news/uk/home-news/easyjet-pilot-writes-absence-notes-for-pupils-aboard-delayed-flight-a6772221.html)