View Full Version : Jetstar Staff Travel @ HNL - check in procedure?
falcon10
10th Oct 2015, 01:21
Anyone know the nonrev check in procedure at HNL for Jetstar? Do they issue a standby/seat request card to get through security and then clear the list at the gate or do you want landside for the ticket counter to clear the standby list?
Cheers
I understand you are 'processed' at the check-in area for concessional travel. Also first in best dressed !. There is no priority system for concessional travel. For non revenue travel I assume you would be a bottom feeder and be the last on-boarded.
wheels_down
11th Oct 2015, 03:43
Shouldn't be an issue getting a seat, the only time I have seen the 787 at capacity is if there was a cancellation. 150-200 pax seems to be the norm at the moment.
VHFRT
11th Oct 2015, 14:25
HNL is the one port that doesn't follow standard JQ non-rev procedures, they know it (and they claim head office know it) and you could get trapped.
Standard JQ Intl procedure is to present to the service desk where your name is added to a list in the order that you presented at checkin. Onloading should be completed from the first name onwards.
At HNL, they expect you to line up in the standard economy line (first punter will arrive at about 4am - have a quiet night at Dukes the evening before!). You'll then be called to the desks as soon as they open and, on a tight flight, the person with the shortest surname will get on the flight first!
I had an issue a few years ago where it was a very tight flight so we (family of 4) arrived at HNL at about 3:30 so were the first in line. Staff called everyone forward and, as the other staff behind us were singles, they were onloaded and we didn't make it as it took longer for the agent to process the four passengers. I tried to explain the processs to the staff... however was told that if i "didn't get my attitude in check" they'd report me to Qantas. Also asked "so what are you, a trainer in Sydney or something" when trying to explain that it should be first in best dressed.... Followup with staff travel was as expected :rolleyes: Contract staff - pay peanuts, get monkeys. Feel sorry for the premium pax who have to deal with them.
If conditions allow, book QF4 and save the hassle. JQ at HNL is a bit of a joke