dazdaz1
16th Aug 2014, 16:39
If anyone (UK) is having problems topping up using a voucher and failing to top up, via their mobile phone, some advice.
For the past 24 hours EE/Orange are having technical problems using a voucher to top up, I have. Now if your having problems call EE I found a free phone number 0800 801080 select option 2 then 2 again then (I think 4) use your judgement. After speaking to a customer services person, they will request your mobile number, the voucher code and hey presto your topped up.
Hope they get the top up via mobile sorted soon.
For the past 24 hours EE/Orange are having technical problems using a voucher to top up, I have. Now if your having problems call EE I found a free phone number 0800 801080 select option 2 then 2 again then (I think 4) use your judgement. After speaking to a customer services person, they will request your mobile number, the voucher code and hey presto your topped up.
Hope they get the top up via mobile sorted soon.