Integrity

[Stalins ugly Brother]

Congratulations Ben Sandilands, at last a Journo that puts an airline event into perspective, instead of creating a complete beat up like most of these so called aviation experts that write for tabloid outfits do.

About bloody time, good job! :D:D:D:D:D

Spoiler: Why Qantas, Malaysia flight delays were good news

On a quiet Monday morning, so far, there are two stories out there which could get beaten up, so let’s get in first.
The Qantas 747-400 performing QF8 Dallas Fort Worth to Sydney via Brisbane that departed yesterday Australian time diverted to LAX five hours into the flight after fumes were reported.
It appears to be delayed until a late night arrival tonight in Brisbane, which will not amuse those booked through to Sydney, unless alternative arrangements were made which would have been difficult, since the flight lobbed in LAX after the regular flights to Sydney had all departed.
Also yesterday a Malaysia Airlines 777-200 returned to Sydney after taking off for Kuala Lumpur and then doing much fuel burning off and checking prior to landing because the pilots felt excessive vibrations during the departure. The incident is described in detail in The Aviation Herald.
While both incidents might get tabloid treatment, the fact is that when airlines bring back a flight because something doesn’t smell right or feel right, they are being safe and their pilots are doing their job. It’s not news.
What can make news is when an airline presses on regardless, and regardless turns nasty.


Now lets hope the next time Mr Joyce comes out with ridiculous statements about over paid pilots/engineers etc compared to his measly salary the same integrity and perceptive will be applied by other Journalists not named in this thread.

[C441]

Congratulations Ben Sandilands, at last a Journo that puts an airline event into perspective, instead of creating a complete beat up like most of these so called aviation experts that write for tabloid outfits do.

Agree entirely however mainstream editors, no matter how much expertise their aviation journalist may claim to have, are looking for only one thing in an article; will it sell more papers? Friends in other industries tell me that reporting in their field is often inaccurate or incomplete although their industries don't have the same scope for sensationalism - except maybe in criminal matters.

Interestingly, Simon Hickey the Qantas International CEO mentioned to us that a News Limited executive told him that whenever Qantas appears on the front page, no matter the reason, sales increase by 10%. Now all Simon has to do is figure out how he can generate a 10% sales increase so easily.

[ohallen]

Interesting concept putting Qantas and Sales increases in the same sentence and completely contra to current strategic direction based on the evidence so far.

[mustafagander]

Ugly Fella,

You're right! We pilots have a primary responsibility to be suspicious and act on our suspicions. No, I don't mean be stupid, but when things just don't add up, be conservative and get on the ground SASPO.

Remember that the pilots who diverted into LAX from DFW lost a heap of money in overtime, so it was unlikely to be a silly reason to divert. No, wait a minute, professional standards would make me divert for good reason no matter what the personal financial cost.

Just think of the paperwork!!! Think also of the fact that our pax all walk away from the aircraft to fly another day.

[Ngineer]

You're right! We pilots have a ........

How do you know when a pilot enters the room?

He tells you.......(boom boom)

[DJ737]

Think also of the fact that our pax all walk away from the aircraft to fly another day.

.......On another airline :zzz:

[TIMA9X]

How do you know when a pilot enters the room?

He tells youSome do most don't....

I found this great PR gesture from a Captain, a good fun and positive story all round... and pretty unique...

When Qantas dishes out some end-of-year gongs for customer service, CBD reckons one particular pilot deserves a medal - to add to an already impressive trophy cabinet.
More than 400 passengers aboard QF9 to London via Dubai were at first impressed when their pilot informed them they were aboard the second-newest addition to the national carrier's fleet - a shimmering A380.


They weren't so impressed when he interrupted the flight just 90 minutes out of Dubai, to tell them the plane's refrigerator had broken down and they would not be getting breakfast or lunch, due to fears the food might cause illness.
Grumpy passengers were also told that food would be available in the lounges at Heathrow for frequent flyers and Qantas Club members after landing, while others would get ''vouchers to have breakfast at one of three eating establishments''.


''A few passengers were still grumpy, but the clincher came when the captain told everyone to write down his name and mobile number,'' said one regular CBD reader making the kangaroo run to London.


''It was Richard De Crespigny, the pilot who avoided the near-disaster, and he gave everyone his mobile phone number. He said if anyone didn't get a voucher or they weren't happy with the service, to call him personally and he would fix it.


''Bet Alan Joyce wouldn't give out his mobile.''
Captain Richard Champion de Crespigny is, of course, the hero of QF32, which made an emergency landing at Changi Airport in 2010 after being rocked by an engine explosion.

On that day De Crespigny had 21 out of the plane's 22 operating systems malfunctioning in some way, including engines, brakes, hydraulics, pneumatics, pressurisation and cooling.
That puts a dodgy fridge into some perspective.

Read more: Direct line to the pilot (http://www.smh.com.au/business/direct-line-to-the-pilot-20130416-2hyf9.html#ixzz2Qe1FNWPU)

Good on him... hope it worked, not sure I would want to answer my phone....:)

[601]

Looks like airline pilots are becoming more passenger friendly - just like charter or corporate pilots.

[blueloo]

''It was Richard De Crespigny, the pilot who avoided the near-disaster, and he gave everyone his mobile phone number. He said if anyone didn't get a voucher or they weren't happy with the service, to call him personally and he would fix it.

Strange to promise the ability to fix it....

- whilst a nice sentiment - why make what amounts to a superficial gesture - knowing that there are no resources for a pilot to call on to assist passengers should they actually take him up on his offer.


Maybe he has connections now... He Might have Alan's number to call 24/7

[theheadmaster]

The words were simply a public relations exercise (and not for the benefit of Qantas).

[601]

knowing that there are no resources for a pilot

He would probably have more knowledge of who to call that the pax would have.

[ruprecht]

The headmaster has nailed it.

[Angle of Attack]

Corridor Creeper comes to mind.....

[Captain Gidday]

The words were simply a public relations exercise (and not for the benefit of Qantas).
Corridor Creeper comes to mind.....

Headnmaster and AoA. Your comments are weak as, and unworthy of Professional Pilots.