quadspeed
21st Sep 2012, 17:34
You've got to love the updates from our Dear Managers.
They just refuse to touch the stuff that really matters to their troops; Bases, FTLs, PXing on the freighter, recruitment, expat housing ..... BUT lots of news on the industry, our new "green program" and the latest batch of industry muppets in the form of CPAXXX.
It was once said that a leader is defined by those who follow. In our case, we've got a bunch of spineless managers who would rather sell their own troops down the line than ask a critical question upstream.
So they leave it to their frustrated CPs; hats off to GL and MH for at least trying to address the issues.
But their heart is in the wrong place to ever be a CX manager. For that, you must first rip it out.
They just refuse to touch the stuff that really matters to their troops; Bases, FTLs, PXing on the freighter, recruitment, expat housing ..... BUT lots of news on the industry, our new "green program" and the latest batch of industry muppets in the form of CPAXXX.
It was once said that a leader is defined by those who follow. In our case, we've got a bunch of spineless managers who would rather sell their own troops down the line than ask a critical question upstream.
So they leave it to their frustrated CPs; hats off to GL and MH for at least trying to address the issues.
But their heart is in the wrong place to ever be a CX manager. For that, you must first rip it out.