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View Full Version : How to make a complaint at Gatwick?


Rossian
16th Sep 2012, 14:10
Having travelled from Gatwick yesterday after an overnight in the Premier Inn at north terminal, I arrived home to find that there was strong evidence of my case have been tampered with and at least one item removed.
I know I can't prove anything but I wanted to heads up the airport about what I'm sure happened.
I've trawled the Gatwick sites and found lots of ways to complain about noise but not a lot of help in other areas.
Is there anyne in this forum who can point me in the right direction?

The Ancient Mariner

adfly
16th Sep 2012, 14:21
Would you not be better complaining directly to Premier Inn?

daz211
16th Sep 2012, 15:34
If you think your baggage has been entered by a member of Staff you should contact Gatwick Police direct.

chipsbrand
16th Sep 2012, 17:42
Dont bother. The police certainly will not do anything about it and based on my experience neither will Gatwick Airport.

spannersatcx
16th Sep 2012, 18:35
complain to the airline and/or the handling agent rather than the airport.

daz211
16th Sep 2012, 18:41
They will only direct you to the Police :ugh:

Dropline
17th Sep 2012, 09:35
Contact your airline. However unless you reported the damage/theft when you picked up your luggage, I doubt there is much they can/will do now.