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anotherbusdriver
15th Jul 2012, 17:16
Hi guys, I was trying to change my monthly contributions today and found that the HSBC website has changed.
Does anybody know how to work the new site so that I can change my allocations, and monthly contributions? (Maybe it's just that I'm using an iPad, but I can't find any link or button that does anything useful on it!).
BTW, went in to FAQ, and contact us, but no useful info there either - and only means to contact by phone or snail mail - and it was out of hours today.
Thanks for any help.

crwjerk
16th Jul 2012, 01:06
I've been using the same website since it changed to HSBC, haven't seen any changes to it. However, I have the same problem on an iPad.

anotherbusdriver
16th Jul 2012, 04:12
Thanks CRWJERK, I was on a trip with only the iPad and a list of "To Do's".

It seems the iPad gives a different interface, with limited actions, etc.
... Good to know if you were urgently trying to make changes and away.

Would be good if we could access the full website from the iPad though, as most people are using them these days.

flyhardmo
16th Jul 2012, 04:55
Click on full website at the bottom of the page.

crwjerk
16th Jul 2012, 16:45
That fixed it! Cheers

anotherbusdriver
16th Jul 2012, 21:37
Thanks for that flyhard. I could barely find the link it's so tiny!

You'd think the IT genius who designed the site might have considered that most people would prefer the full website rather than a useless iPad app that doesn't allow you to access your funds. Anyway.