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gasgen
5th Mar 2012, 23:52
I'm looking for some information relating to the importance of good quality check and training. I have been trawling the net for a while and have not found anthing appropriate.

I believe that good quality check and training is the cornerstone of safety in helicopter operations.......... I just have to convince my employer / chief pilot / ops manager of this.

Jet Ranger
6th Mar 2012, 00:48
All that guys ... hmm :eek: :cool: :D

CYHeli
6th Mar 2012, 02:04
Try this link, ISO 9001 (http://en.wikipedia.org/wiki/ISO_9000).
This is the standard that many businesses use, and advertise that they meet, to apply for contracts. Training and Checking for aviation companies would help meet this standard. Of course there are other tests applied, but this is an independent way of assessing the companies strengths and weaknesses.

In a larger company it also helps the CP do his/her job correctly.

n5296s
6th Mar 2012, 04:16
Summary of ISO9001:

-- you should have a documented quality control procedure
-- you should follow it

There is absolutely nothing aviation, or anything else, specific about it. It applies with equal force to software engineering, window cleaning and helicopter operations.

I suspect the OP was looking for something a little more aviation specific.

gasgen
6th Mar 2012, 04:41
Thanks for the input, I was just looking for something more general relating to helicopter check and training / annual check rides. A magazine article, flight safety research or such.

Our company has documented procedures, however experience and knowledge of the check and trainers they are using are somewhat limited.

CYHeli
6th Mar 2012, 04:45
C&T is a form of quality assurance.
There are plenty of ISO9001 aviation companies out there. That's what brings aviation into line with 'the real world', especially when applying for contracts for companies outside aviation.
Otherwise all the OP is trying to sell is a concept or an opinion, but using a recognised form of quality assurance means something.

If you want something aviation specific go to CASA/ATSB, etc or a CRM course. They will all have documents and stories talking about good C&T, but the hard part is selling that to someone who doesn't want it. Make it about getting contracts, read $$, and it suddenly becomes affordable. "Oh that's why you want me to chance our systems, we can make more money!"

gasgen
7th Mar 2012, 01:45
Thanks for your input, I found exactly what I was looking for in Heliops International issue 64, 2010

A great article titled The Cost of Training (or not training)

The first sentence reads;

"Anyone who thinks that simply meeting the regulations acheives a coherent operating standard is mistaken"

This is the point am am trying to make to my superiors.....

CYHeli
7th Mar 2012, 02:21
Well done, Ned would be happy that you are using the article.

Arm out the window
7th Mar 2012, 02:33
I just have to convince my employer / chief pilot / ops manager of this.

If they don't already know, maybe you're working for the wrong crowd!

topendtorque
7th Mar 2012, 10:44
"Anyone who thinks that simply meeting the regulations acheives a coherent operating standard is mistaken"


Why don't you go right ahead, write to the CEO and Minister of CASA and make that point? Let us know how you get on?

BTW what sector of rotary are you in, doen't look like the big stuff cos they have bags of books on safety pocedures mostly all ranked as below.

There is absolutely nothing aviation, or anything else, specific about it. It applies with equal force to software engineering, window cleaning and helicopter operations.


The difference between a software engineer and a helicopter pilot being that; whilst they are forced to have heads spinning to the detriment of their basic saftey skillsets with this utterly irrelevant SMS / ISO nonsense and while trying to make sense of confusion out the front window or of nasty noises behind him is that the software engineer can stroll to the latte cafe, chat up the paper copy girl and whilst his thaing may crash after he takes his hands off, it won't hurt anyone.

Time to get away from that rubbish and get back to basics, or is that what you are driving at?

cheers tet.

gasgen
9th Mar 2012, 07:02
TET

Working GA Utility in Asia, so Casa N/A. CEO is Australian but I am beginning to wonder if he understands english :confused:

Arm Out Window

My last conversation with the deputy CEO I said exactly that...."Maybe I should be working for a company that considers an annual check ride to be important"

They say they are trying and some of them are, but all they have done so far is pass the buck and spread the blame for poor decisions and lack of action........

Iv'e given them a month to sort thier:mad:out

Non-PC Plod
9th Mar 2012, 13:22
Gasgen,

From a business point of view the guys higher up the food chain probably see this in terms of cold hard cash - safety (including training & checking) costs money and doesnt produce any immediately obvious return. However,they should realise that insurance works the same way - if you dont do it, it can be a helluva lot more expensive! So, safety makes business sense - crashing is expensive in terms of airframes, but a lot more so in terms of business reputation.
Does the company have any sort of corporate mission statement or advertising line that professes a responsibility towards its passengers or the public in general, which you can fire back at them?