Windows Vista logon

[G-ALAN]

I'm having trouble logging into my Windows Vista user account when I start up my PC. There are two accounts, mine (the main administrator account) and another one I created a while ago for anyone else who may use my PC.

When I try to logon to my own account I get a message:

'The user profile service failed the logon. Profile can not be loaded'

I'm currently logged on under the other account but the problem is I can't install software on to the PC under this account without permission from the administrator account by way of a password which I have never set up in the first place :*

Does anyone have any idea what has gone wrong with the administrator account and how can I fix it?

[Spurlash2]

First of all, log off and switch off, then start up. If that does not work, then...

Try this link (http://support.microsoft.com/kb/947215) to fix.

You need to boot in Safe mode to get in as an Administrator.