Jetstar Grounds 6 jets

[majestic]

Jetstar grounds six jets flights in chaos | Plane Talking (http://blogs.crikey.com.au/planetalking/2011/07/08/jetstar-grounds-six-jets-flights-in-chaos/)

Jetstar has grounded five A320s and one A321 apparently because of maintenance issues.
There are reports via Twitter by affected passengers of a total shambles at airports served by the carrier.

[topend3]

wind-up?????

[middleman]

Jetstar stuffs up, unstuffs, paperwork issues | Plane Talking (http://blogs.crikey.com.au/planetalking/2011/07/08/some-confusion-at-jetstar-this-morning/)

[big buddah]

Not a wind-up but a huge cock up!

Jetstar grounds four A320s over missed inspections (http://www.smh.com.au/travel/travel-news/jetstar-grounds-four-a320s-over-missed-inspections-20110708-1h5xt.html)

[Jabawocky]

I wonder who's ass is on the line now......


I can see it now....someone saying .....yeah..... "It's HIS cock up, MY ASS":eek:





PS........anyone have some spare A320's laying around doing nothing :p

[xjt]

you got to love it though....same day CEO no2 releases staff memo in regards to Tiger and how safety is the no1 priority.,........you cannot make this s**t up seriously people. i can just see the new Mastercard ad......priceless

[Checkboard]

the airline said. "There was no risk to the safety of the aircraft.":hmm:
If there was "no Risk" (not even a little bit) - why is this inspection and maintenance done at all. :rolleyes:

[Ultralights]

So why havnt CASA grounded the entire airline?, seeing as they have effectively been flying unserviceable aircraft....:=

[The Bunglerat]

I think the answer, Ultralights, is that whilst JQ generally show nothing but contempt towards their staff, they generally don't show the same degree of contempt towards CASA. Unlike a certain other airline in the news at the moment.

[joblogs]

ultralights l tend to aggree with you. If maintenance is not done on aircraft in the correct manner then there is a serious safety threat in place and the airline should be grounded. That is how it works now in Aus..An then get the books out on any of the small mishaps that have happened in the past. Just trying to encourage a level playing field and not using personality disputes to govern the lively hood of the the professional employees of all the airlines in aus.

[Oakape]

If I remember rightly, the problems Ansett had with the 767's were discovered by Ansett engineering. Ansett addressed the issues & self reported to CASA. I believe these problems were missed inspections on one occasion & a deactivated slide on the other.

CASA's response to the self reporting was to ground the 767 fleet for a period of time on both occasions - Christmas & Easter.

Will CASA be doing the same here & grounding Jetstar's A320 fleet while they investigate the missed inpections? After all, it is holiday time, which seems to be their favourite time for groundings. 2 weeks ought to do it!

[fishers.ghost]

CASA is looking into safety concerns over maintenance at Jetstar.
Jetstar took two planes out of service on Thursday afternoon, which lead to flight cancellations.
A Jetstar spokeswoman says the planes were grounded after crews discovered there had been a mix up over the timing of maintenance.
She says some safety checks on minor things like testing emergency batteries and sampling hydraulic fluid had not been performed within the proper time frame.
The airline says they notified the authority as soon as possible but there was never any risk to passenger safety and the planes were returned to service the next day.
CASA's Peter Gibson has confirmed they are investigating.
"We need to understand how they came to make those mistakes," he said.
"We'll be reviewing the actions that Jetstar have taken in relation to the maintenance inspections on their aircraft, understanding why some inspections were missed, and looking to make sure that their maintenance systems are working properly."
It is the second time in as many weeks a low-cost carrier has been brought to the attention of the safety authority, after Tiger Airways was grounded until August over safety concerns.

[airtags]

sorry - not buying the spin - you just don't miss or forget to put the a/c into maintenance and, you don't pass it off like it does not matter!

AT
(what is missing is EXACTLY how the schedule was missed - esp given the "arrangements" that JQ use. That IS something for the Regulator to carefully consider)

[blackhand]

sorry - not buying the spin - you just don't miss or forget to put the a/c into maintenance

Is this based on your knowledge of maintenace control and planning?

[blueloo]

Is this based on your knowledge of maintenace control and planning?

Sounds like you think it is a common occurrence and acceptable....which is a bizarre view considering whats at stake.


I think this little Jetstar fiasco, might be a little orchestrated. They have either accidentally missed the checks, which is highly doubtful, given the supposed rigorous record keeping they have....or they have just intentionally delayed a few things they have been able to get away with in the past. Now that CASA has decided to take TIGER to task, maybe someone in Jetstar who has been given a little bit of a free reign, has been told to pull things in somewhat whilst the regulator has found its new found role of(surprise surprise) REGULATING!

[big buddah]

Blackhand,

6 Aircraft missing inspections?
Jetstar stating it's only minor things!

That's a chronic system failure! What other rot is sitting in there waiting to come out?

[1a sound asleep]

Mr Gibson would not be drawn on whether Jetstar was facing penalties over the incident, saying only that CASA would take "any appropriate action if it's required".

Read more: Jetstar plane checks 'under investigation' - Civil Aviation Safety Authority | News.com.au (http://www.news.com.au/travel/jetstar-plane-checks-under-investigation-civil-aviation-safety-authority/story-e6frfq7r-1226091337567#ixzz1Ral4xV7h)

Wonder if its a smoke screen to make CASA look good and fair with the Tiger grounding

[the_company_spy]

This is the tip of the iceberg, if they are missing scheduled maintenance then the question is "what else is/has fallen through the cracks?"

They have a problem.

[Artificial Horizon]

I was under the impression that the grounding to Tiger was due to 'systems' failures as opposed to the actual incidents themselves. The systems failures seemed to be more geared towards how an airline deals with a breach when discovered. CASA were not happy that once reported or discovered there was a robust enough system to change the behaviours or systems that led to the breach.

In the case of these Jetstar lapses, if JQ can show CASA that due to self auditing of the maintenance system they discovered a 'flaw' and that systems were now in place to ensure this particular 'flaw' shouldn't happen again then Jetstar will be fee and clear. If JQ say to CASA 'no need to change' it was only minor stuff after all then CASA may act.

Tiger seems to have had several warnings regarding both the standard of pilot training and of keeping maintenance records, CASA allowed a certain amount of leeway for TIGER to address these issues. CASA seems to think that TIGER management didn't heed the warnings and were forced to ground the airline whilst these new systems are being implemented.

[600ft-lb]

This is the tip of the iceberg, if they are missing scheduled maintenance then the question is "what else is/has fallen through the cracks?"

They have a problem.

It's a bit soon to say that, but if anything the hope is that after the CASA investigation on how these mistakes came to be, hopefully the issues/shortcomings are addressed and it doesn't happen again.

[ozbiggles]

Reminds me of a joke
What do you call the grounding of 6 Jetstar aircraft
A good start....
I know, back in my box

[Ohhh the irony]

The best post I have seen

[AN1944]

The evil,premeditated Murder of an Airline. Casa truths ? WHO HAS READ IT????:ugh:

[1a sound asleep]

The evil,premeditated Murder of an Airline. Casa truths ? WHO HAS READ IT????

Seriously if you knew Jack Ellis you would know this is the work of a rather twisted, interesting but nevertheless ego maniac. Its 25% fact and 75% hot air

[Brian Abraham]

Yesterday travelled Mackay to Brisbane and on arrival found onward flight to Melbourne cancelled. Very slick operation in place to cater for affected passengers. Bus already waiting for transport to airline provided hotel, vouchers $30 dinner, $10 breakfast, $100 credit on future flight, and onward booking already in place. Big thumbs up for how the airline looked after us, exemplary.

[breakfastburrito]

Brian, out of interest, how much did you pay for the ticket?

[Brian Abraham]

$170AUD Mackay to Melbourne (fare not proportioned to the two sectors), carry on luggage only.

[breakfastburrito]

Thank Brian, I wonder how this sort of "service" can be sustainable for a LCC at those prices.
($100 voucher +$30 dinner + $10 breakfast + $100 room) = -$50 just on the "recovery" component. When you factor in fuel, aircraft & landing charges it was probably a -$200+ sector per seat.

Whilst it was nice of them to look after you, I thought the LCC philosophy was one of a bare bones, pay your money, take your chances service. This looks more like the full service model to me.

[Artificial Horizon]

So hang on!!! Now Jetstar are getting bagged for providing good service :D:ok::}:}

[breakfastburrito]

AH, I wouldn't saying I was bagging it, rather raising a few questions. Remember, we have been hearing a lot recently about the various business models & sustainability. Jetstar has never been promoted as a premium brand, its always promoted as the minimum possible service + add-ons (its all about choice remember!). I would regard this as "above and beyond" given the price of the ticket. Is this to be repeated everytime something goes wrong? If so, I can't see how it is a viable business.
The LCC model transfers the risk from the airline to the passenger.

[Xcel]

I think you'll find it was a case of -
"if we piss off these customers and one goes to the media we could be parking more than 2 - 4 - however many jets". This "minor maintenance" issue had affected. Smells like a "systemic" ass covering problem!

[QSK?]

Bloody hell, Jaba, I must admit I was very relieved to see that you had taken the trouble to put a comma in the appropriate place of that phrase.:O

[UPPERLOBE]

"The LCC model transfers the risk from the airline to the passenger."

or it's parent airline?

Sorry, I forgot that they are going broke and losing money. :}

[PPRuNeUser0198]

Thank Brian, I wonder how this sort of "service" can be sustainable for a LCC at those prices.

BB - it is really quite simple:

- If an airline disrupts a customer away from their home port - they must accommodate; and
- The above does not happen that often.

Jetstar would not have gotton away with stranding Brian in Brisbane (mid-journey).

What was done for Brian is standard airline policy.

[breakfastburrito]

Fair cop T-Vasis.

[prairiegirl]

Lighten up Francis - they looked after their customers. Lots of airlines do that these days!

[SpannerTwister]

Lighten up Francis - they looked after their customers. Lots of airlines do that these days!

And some, not so much. :ugh:

AT

[Kanga767]

As a customer, I've also been caught up in what's most likely a consequence of all this and have to report that I have been looked after.:ok:

[Kangaroo Court]

When something like this happens, it's probably BETTER to ground the whole airline until it is sorted out. Zero tolerance starts with the regulator, by sweeping some things to one side and saying it isn't an issue, you're opening a Pandora's box in a litigious world.

Punishment for stupidity is never pleasant. If you're dumb enough to let this happen as an airline, you better be prepared to pay the price.

[No Idea Either]

Jetstar is 'currently' looking after people so the Qantas group can avoid the bad publicity, thats the only reason. If this had happened a couple of years ago you would have been pushed out of the terminal (Sydney) onto the street when they shut the doors overnight. Remember that one!!!!!