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View Full Version : JQ-37 cancelled due to volcano ? ?


RE Koyich
27th Jan 2011, 08:57
About 45 minutes before the flight was due to depart, it was cancelled. JetStar customer service, when contacted on the phone, initially said 'aircraft problem.' Gate agents said, 'Volcanic activity.' Phone person changed to that story, too. And they basically said, tough poo! Get a refund.

No mention of volcanic activity found on TV news, or Google.

Anyone hear anything about planes being turned back to Oz due to volcanic eruptions in Indonesia tonight?

They eventually got hotels organized for Star passengers, and re-bookings. But JetStar ground staff really don't seem to be trained to handle such disruptions.



Ron, in Sydney

RE Koyich
27th Jan 2011, 09:03
There are a couple of news reports in the last half hour - name of the volcano different in both.

Guess the later reports were correct. JetStar cancelled - and CX turned back to HKG.

Comoman
27th Jan 2011, 09:05
Perth flights too - strangly not affecting Garuda or Air Asia on the same route......

Flights to Bali turned back as ash spews from volcano (http://www.watoday.com.au/travel/travel-news/flights-to-bali-turned-back-as-ash-spews-from-volcano-20110127-1a6oc.html)

RE Koyich
27th Jan 2011, 09:29
Thanks, Comoman! Seems the first information re: aircraft problems was incorrect.

No need to fly on Garuda any more......


REK

The SSK
27th Jan 2011, 10:35
As a matter of interest ...

Ar the no-fly decisions taken by the airlines (operating crew and/or flight ops) or are they due to airspace closures imposed by the Indonesian aviation authorities in conjunction with Darwin VAAC?

Looking for parallels with the situation in Europe last April.

Zeke
27th Jan 2011, 15:31
Darwin VAAC has this

BoM-Darwin Volcanic Ash Advisory Centre (http://www.bom.gov.au/info/vaac/advisories.shtml)

as well as SIGMETs

BRISBANE FIR (YBBB)
WVAU01 ADRM 271536
YBBB SIGMET BT01 VALID 271545/272145 YPDM-
YBBB BRISBANE FIR VA ERUPTION TENGGER CALDERA LOC S0756 E11257 VA
FCST AT 272145Z SCF/FL180 S0755 E11220 - S0755 E11320 - S0945 E11825
- S1305 E11345 - S0755 E11220 MOV SE 10KT
STS:NEW

MELBOURNE FIR (YMMM)
WVAU01 ADRM 271539
YMMM SIGMET MW01 VALID 271545/272145 YPDM-
YMMM MELBOURNE FIR VA ERUPTION TENGGER CALDERA LOC S0756 E11257 VA
CLD FCST AT 272145Z SFC/FL180 S0755 E11220 - S0755 E11320 - S0945
E11825 - S1305 E11345 - S0755 E11220 MOV SE 10KT
STS:NEW

WCAU01 APRF 271259
YMMM SIGMET PH03 VALID 271300/271900 YPRF-
YMMM MELBOURNE FIR TC BIANCA CENTRE OBS AT 271200Z S2036 E11254 CB
TOP FL450 WI 160NM OF CENTRE MOV WSW 10KT NC FCST 271800Z TC CENTRE
S2100 E11154
STS:REV SIGMET PH02 270700/271300

Some volcanic ash plumes around Japan at the moment as well.

Comoman
27th Jan 2011, 22:09
Air Asia and Garuda are running normal services Perth-DPS. Normal flight times as well so no extended routing. At least 8 in the last 12 hours.

Virgin and Jetstar have cancelled all flights.

Hmmm

John Citizen
27th Jan 2011, 22:48
Air Asia and Garuda are running

Air Asia and Garuda continue to crash planes as well :eek:

Transition Layer
28th Jan 2011, 00:34
Air Asia and Garuda are running normal services Perth-DPS. Normal flight times as well so no extended routing. At least 8 in the last 12 hours.


Why don't Ben Sandilands or Geoffrey Thomas bring this to the attention of the travelling public. Oh that's right, Qantas had an unserviceable APU or a go-around somewhere today which is much more interesting...

:suspect:

Jack Ranga
28th Jan 2011, 01:14
Fair Dinkum,

Have these monkeys got a clue?

I don't care how much more a ticket costs with other airlines, I certainly wouldn't be booking a flight with these pair (and a few others) :ugh:

topend3
28th Jan 2011, 10:35
I would....

Comoman
28th Jan 2011, 11:27
Once again tonight:

Jetstar and Virgin cancelled all flights PER-DPS due to Volcanic ash.

Garuda and Air Asia operating Ops normal. Same route and destination.

Causing a lot of angst in check-in etc.

Crash & Burn
28th Jan 2011, 12:11
What an absolute joke that EVERY Australian operator has stopped flights to DPS yet CASA is apparently happy for Air Asia and Garuda to ply the PER to DPS route, blatently through an area with volcanic ash, both day and night..........

Is it just coincidence that Air Crash Investigations tonight was BA9 and 'all 4 engines have failed' over Indonesia?

Jack Ranga
29th Jan 2011, 01:37
I would....

That's entirely up to you and your choice :ok:

Mstr Caution
29th Jan 2011, 01:41
Same Same but different!

Whilst the Senate Enquiry is looking at Australian operators. They should also be looking at foreign operators flying into Australia.

PPRuNeUser0198
29th Jan 2011, 02:25
Since when do Air Asia fly PER/DPS?

MELKBQF
29th Jan 2011, 03:05
T-Vasis Since when do Air Asia fly PER/DPS?

Sincle July 2009.

Airasia celebrates Perth Bali inaugural flight - Low Cost Airline News (http://peanuts.aero/low_cost_airline_news/airline/28075/59/++Airasia+celebrates+Perth+%E2%80%93+Bali+inaugural+flight)

Comoman
29th Jan 2011, 03:47
Air Asia do 4 flights per day PER/DPS during peak periods

Mr. Hat
29th Jan 2011, 03:49
What an absolute joke that EVERY Australian operator has stopped flights to DPS yet CASA is apparently happy for Air Asia and Garuda to ply the PER to DPS route, blatently through an area with volcanic ash, both day and night..........

Is it just coincidence that Air Crash Investigations tonight was BA9 and 'all 4 engines have failed' over Indonesia

They probably figure if they are booking with these two they ain't that bright in the first place .;)

Cool banana
29th Jan 2011, 05:20
I am not if it could be associated with the Volcano activity but there is an Garuda A330 PK-GPF grounded due engine problems at the Melbourne International Terminal bay D-20.

training wheels
29th Jan 2011, 22:03
Virgin and Jetstar operated as normal yesterday from DPS ... as well as all other international and domestic operators.

rodney rude
2nd Feb 2011, 23:48
I operated through Denpasar the day all the day JQ and VB cancelled the flights - CAVOK

Not caating any dispersions on their decisions based on the info at hand. Just saying, it was CAVOK on that day.

Capn Bloggs
3rd Feb 2011, 00:04
CAVOK on that day.
What about above 5000ft?