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homesick rae
9th Apr 2010, 13:42
Hi,

I have a Security Tool popping up and trying ti get credit card details - cannot access to delete this - also getting Lisas Virus through Skype? Any ideas - cannot access anything to sort this out as far as I can see. Have AVG basic but unsure as to what has happened.

Many thanks,

HR

BOAC
9th Apr 2010, 14:37
What is the name of the security 'popup'?

Avtrician
9th Apr 2010, 14:38
What tool is it, where is it popping up. IE: what program are you using when it happens.

homesick rae
9th Apr 2010, 16:21
Security Tool pops up even though we have not downloaded or have this programme - It happens on start up - cannot access anything else - encourages me to enter CC details etc. "Skype is infected with worm LSAS. Blaster. Keyloger...Skyper is trying to send your credit card details..."also msnmsgr infected with LSAS - never seen anything like this before.

Desk top comes up then disappears.

Cheers

HR

BOAC
9th Apr 2010, 16:51
Remove Security Tool and SecurityTool (Uninstall Guide) (http://www.bleepingcomputer.com/virus-removal/remove-security-tool) and see how you get on (I don't think on a quick look anyone wants your money on that site:))

This is one of many 'Smit-Fraud' nasties that seem to be going around at the moment.

homesick rae
9th Apr 2010, 16:56
BOAC - that's the one! Many thanks - will keep you posted!

BOAC
9th Apr 2010, 17:28
Not just AVG - I recently cleared a friend's machine who was on a paid and current McAfee and caught 'Anti-malware 2010'.

I firmly believe there is not a single AV product out there, even if updated every 30 minutes, that is 100% proof.

Saab Dastard
9th Apr 2010, 20:55
Best way to avoid the payload is not to run as an Admin or equivalent.

SD

Earl
9th Apr 2010, 23:12
Always feared AVG free, since sometimes these notifications was scary.
Wanting CC details, which shows they are not fully protected.
Why would they ask this when I never used this before on line?
Since I purchased Norton AV 2 years ago I have been what I hope is better protected.
At least have not had these warnings pop up, and my bank account balances accordingly.
Which was my greatest concern.
I still use AVG free on another computer, but not one that involves banking issues,
Maybe its me but I feel safer with Norton.

homesick rae
10th Apr 2010, 08:45
BOAC - many thanks - all sorted now.

Regarding the other comments - this is the first problem in a couple of years and is on a computer the kids use so, personally, I think they may have downloaded something that triggered this - but hey I am no expert. I have AVG on this computer and I am happy with it. I use firefox and google chrome as browsers. But, I agree, I don't think you can be 100% safe.

Thanks again.

HR

BOAC
10th Apr 2010, 22:09
rae - don't forget to 'tidy up' with Malwarebytes or SuperAntiSpyware (updated of course).

Gertrude the Wombat
10th Apr 2010, 22:34
a computer the kids use so, personally, I think they may have downloaded something that triggered this
My solution to this was to unplug the network cable from the kid's computer "until I got round to sorting it out" ... and this "until" doubled on each occurrence.

It took me a week to get round to it the first time, and a fortnight the second time. They know that if they choose to download and install and run any viruses again it'll be a month next time.

And that seems to have done the trick. No viruses on any child's computer for several years now.

BOAC
11th Apr 2010, 07:53
rae - to avoid your kids screwing you up again, follow the advice of many here and create a limited account on their machine. Does not, of course, stop YOU yourself screwing things up:)

Tarq57
11th Apr 2010, 09:48
rae, get the NoScript addon for firefox.
Some of these trojans download themselves - no user clicking required - just by being unfortunate enough to visit a hacked site with a hidden script inserted.
This is a very common attack vector which Noscript will block unless you allow it.
Takes a little bit to get the hang of. It's default-safe. And fairly intuitive.