CargoOne
19th Feb 2001, 14:50
So, I am flying with Finnair from time to time on their European destinations ex HEL.
1) Could anyone explain me for what I'am paying DOUBLE fee (in businees instead of ecomony) on HEL-TLL sector (20 minutes flight), operated mostly on ATR72? There is no difference in seats pitch, no difference between C and Y seats, their is no catering at all (only small chocolate, also served in C and Y as well).
2) Recently flown Finnair HEL-FRA-HEL, acft was MD82/82. Also no difference between C and Y seats, no hot meal on 2:30 sector! On the HEL-FRA sector they served only small piece of cold meal with salat. On the way back, they have served cold meal in much bigger portions. I was little surprised, but several minutes after serving the meal they have offered all passengers to fill Finnair's survey about quality of Finnair service!!! Again the point - no difference in catering between C and Y, both class passengers were offered to taste cognac and wisky... Again, I am was in trouble to determinate for what I was paying twice more comparing with Y-class.
3) On HEL-LHR service with A321 the seats and etc was good, but meal was VERY BAD, again and again.
4) The captain's speech on English was totally non-understandable by all pax.
1) Could anyone explain me for what I'am paying DOUBLE fee (in businees instead of ecomony) on HEL-TLL sector (20 minutes flight), operated mostly on ATR72? There is no difference in seats pitch, no difference between C and Y seats, their is no catering at all (only small chocolate, also served in C and Y as well).
2) Recently flown Finnair HEL-FRA-HEL, acft was MD82/82. Also no difference between C and Y seats, no hot meal on 2:30 sector! On the HEL-FRA sector they served only small piece of cold meal with salat. On the way back, they have served cold meal in much bigger portions. I was little surprised, but several minutes after serving the meal they have offered all passengers to fill Finnair's survey about quality of Finnair service!!! Again the point - no difference in catering between C and Y, both class passengers were offered to taste cognac and wisky... Again, I am was in trouble to determinate for what I was paying twice more comparing with Y-class.
3) On HEL-LHR service with A321 the seats and etc was good, but meal was VERY BAD, again and again.
4) The captain's speech on English was totally non-understandable by all pax.