What Happend to TCX516L last night

[wher2guv]

Thomas Cook flight TCX516L from Palma to NCL had a lovely 6.5 hour delay any ideas what went wrong.

Mark

[Bealzebub]

No, but why not ring the airline and ask them if you are concerned or affected. Passengers are normally provided with some explanation of significant delays that affect their service and they should be able to tell you.

The usual reasons for this type of delay are either technical (a mechanical fault) or an air traffic control restriction. The delay may be consequential to something that affected the dispatch of that particular airframe earlier in the day, or even in the days prior to that flight.

One thing is for certain, the operations department of the airline will be doing all they can to minimize the disruption. There are additional costs to any significant delay and both they and the imperitive to reduce the knock on effects, will be a priority for the airline. Nobody from the airlines management to the passengers affected wants a delay, but where they occur they are usually unavoidable.

[wher2guv]

Thanks for your reply. We were told the usual theres a tech problem but we were told by the same person that all flights were on time then the told to goto the wrong check-in desks only to find a 6.5hour delay so we didn't have much faith in what we were told.

Newcastle Airports website was very slow in advising of the delay as well, especially when you have taxis or coaches travelling a couple of hours to pickup.

Cheers

[caaardiff]

Did the aircraft have a technical problem on arrival in Palma?
If so, that would explain alot of things. The agent checking you in wouldnt have known about the delay because the aircraft hadn't arrived yet and been grounded.
Newcastle Airports website was very slow in advising of the delay as well, especially when you have taxis or coaches travelling a couple of hours to pickup.
If the aircraft was grounded in Palma, by the time a delay time is advised, then decided by ground handling, or airline operations, then past onto handling at newcastle, then past onto the relevant information screens, time will pass.
If taxi's/coaches are driving for hours to pick people up, bear in mind, Palma is a 2 hour flight in itself, taking into account the above chain, delays or arrival times may not processed for some time.